Star Lincoln, Inc. Parts

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Auto Repair StationsMichiganOakland CountySouthfieldWest 12 Mile Road

Oakland County . Michigan

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  • Location
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  • +1 248-290-9659
  • www.starlincoln.com
  • 24350 W 12 Mile Rd, Southfield, MI 48034, USA

Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Star Lincoln, Inc. Parts Introduce

For Lincoln owners and automotive enthusiasts in Southfield, Michigan, and the broader metropolitan Detroit area, **Star Lincoln, Inc. Parts** serves as a vital component within the "Auto Repair Stations" category. Located at 24350 W 12 Mile Rd, Southfield, MI 48034, USA, this entity is the dedicated parts department of the larger Star Lincoln dealership, ensuring access to genuine Lincoln Original Equipment Manufacturer (OEM) parts and accessories.

Clients can directly reach the parts department by calling (248) 290-9659, which also functions as their mobile contact number (+1 248-290-9659). This direct line facilitates inquiries about part availability, pricing, and ordering, connecting customers with knowledgeable staff specifically trained on Lincoln vehicle components. As part of a full-service dealership, the parts department works in tandem with the service center to provide comprehensive solutions for Lincoln vehicle owners.

Environment: A Professional Dealership Setting with Focus on Convenience

As an integral part of Star Lincoln, Inc., the parts department operates within a professional, clean, and customer-oriented dealership environment. The overall dealership strives to offer a premium experience, reflecting the luxury associated with the Lincoln brand. Customers visiting the parts department can expect a well-organized counter where they can interact with parts specialists. The facility likely provides comfortable waiting areas, potentially equipped with amenities such as complimentary Wi-Fi, beverages, and a business center, as is common in high-end dealerships. The broader Star Lincoln dealership facilities are often described as "nice place, really clean" and "organized and efficient."

A significant aspect of the Star Lincoln environment that extends to the parts service is their commitment to convenience. This includes offerings such as the **Lincoln Pickup & Delivery™ service** and the **Star Mobile Service Van**. While these are primarily service-oriented, they indirectly enhance the parts experience by ensuring that vehicles needing parts can be serviced without the customer having to physically bring the vehicle to the dealership. This commitment to reducing customer inconvenience is a key characteristic of the overall dealership environment.

Services: Exclusive Access to Genuine Lincoln Parts and Expertise

Star Lincoln, Inc. Parts specializes in providing **genuine Lincoln parts and accessories**, which is its core service offering within the "Auto Repair Stations" platform category. This specialization is crucial for Lincoln owners, as OEM parts ensure optimal fit, performance, and compatibility, maintaining the vehicle's original specifications and preserving its warranty. Key services include:

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  • Sale of Genuine Lincoln Parts: They stock and order a wide range of original Lincoln components for various models, including the Aviator, Corsair, Nautilus, MKZ, and Navigator. These parts are "made for your specific Lincoln," guaranteeing high quality and reliability.
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  • Lincoln Accessories: Providing an extensive selection of more than 1,800 genuine Lincoln accessories designed to complement Lincoln vehicles in style and functionality, from media and storage to protection.
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  • Parts Ordering and Fulfillment: Efficient processes for ordering parts not immediately in stock, ensuring timely delivery. Reviews indicate that "Parts had been ordered and they were ready to work on the car when I brought it in," suggesting effective inventory management and coordination.
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  • Expert Consultation: Parts specialists are knowledgeable about Lincoln vehicles and can assist customers in identifying the correct parts for their specific needs, whether for repairs or customization.
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  • Support for Service Department: The parts department works closely with the Star Lincoln service center, supplying them with the necessary genuine parts for all maintenance and repair tasks, including recall items and bodywork repairs.
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  • Parts Warranty: All Lincoln parts are backed by a robust "two-year, unlimited mileage warranty," providing significant peace of mind to customers regarding the quality and durability of their purchases.

Their focus on genuine parts is a critical distinction, especially when compared to aftermarket alternatives, as it guarantees the "unparalleled quality and attention to detail you expect from our brand."

Features: OEM Quality, Expert Staff, and Customer-Centric Support

Star Lincoln, Inc. Parts distinguishes itself through several key features that enhance its value proposition for Lincoln owners:

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  • Authenticity and Quality: The paramount feature is the provision of **genuine Lincoln OEM parts**. These parts are designed and engineered by the same manufacturer that built the vehicle, ensuring perfect fit, functionality, and maintaining the vehicle's safety standards and performance characteristics.
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  • Knowledgeable Staff: While specific names aren't given for the parts department in the provided reviews, the overall dealership is praised for its "respectful attitude and excellent service" and "amazing customer service." This suggests that the parts team would also embody these traits, providing expert guidance to customers.
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  • Comprehensive Inventory and Ordering: Their ability to efficiently order and have parts ready for pickup, as noted in a review where "Parts had been ordered and they were ready to work on the car when I brought it in," highlights their effective inventory management and supply chain capabilities.
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  • Integration with Service Center: The seamless coordination between the parts department and the service center is a significant benefit. This integration ensures that repairs are performed with the correct components, often expediting the service process.
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  • Lincoln's Commitment to Ownership Experience: Beyond just parts, Star Lincoln is part of Lincoln's broader commitment to "effortless ownership," which includes premium services like the **Lincoln Pickup & Delivery™ service** (for 2017 model-year and newer vehicles under warranty) and the **Star Mobile Service Van**. These conveniences, while primarily for service, underscore the dealership's dedication to making vehicle ownership and maintenance as convenient as possible, which inherently relies on efficient parts availability.
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  • Trust and Reliability: The positive overall reviews for Star Lincoln, with high ratings for "customer service," "overall facilities," and often "quality of repair," contribute to the perception of the parts department as a reliable source for authentic components.

Promotional Information: Value through Authenticity and Dealership Specials

As a dealership parts department, Star Lincoln, Inc. Parts' promotional strategy is typically integrated with the broader dealership's marketing efforts, focusing on the value of genuine parts and the convenience of their services. Direct, standalone promotions for the parts department might include:

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  • Lincoln Part Specials: Star Lincoln regularly offers "Lincoln part specials," encouraging customers to "check them out!" These promotions can include discounts on specific categories of parts or accessories, seasonal offers, or bundled deals.
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  • Warranty Assurance: The "two-year, unlimited mileage warranty" on all genuine Lincoln parts is a strong promotional feature, providing customers with confidence and long-term value.
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  • Online Ordering & Inquiry: The ability to "Order Parts" online through their website, by completing an information form, is a convenient promotional tool that streamlines the process for customers.
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  • Service-Integrated Promotions: Often, service specials at the dealership (e.g., discounted brake services, oil changes) implicitly promote the use of genuine Lincoln parts, as these are typically used in all dealership repairs.
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  • Concierge-Level Services: The availability of the Lincoln Pickup & Delivery™ and Star Mobile Service Van, while not direct parts discounts, promotes the overall convenience and premium experience of dealing with Star Lincoln, which extends to having the right parts for repairs.

For local users in Southfield interested in genuine Lincoln parts or accessories, it is highly recommended to visit the official Star Lincoln website or directly contact the parts department at (248) 290-9659. Their website typically features a dedicated "Order Parts" section and may highlight current specials. By choosing Star Lincoln, Inc. Parts, customers are not just acquiring components; they are investing in the guaranteed quality, precise fit, and comprehensive support that comes with purchasing factory-certified parts from an authorized Lincoln dealership.

Star Lincoln, Inc. Parts Location

Star Lincoln, Inc. Parts Customer Reviews