Fox Chrysler Dodge Jeep RAM Southfield - Service & Parts

For owners of Chrysler, Dodge, Jeep, and RAM vehicles in Southfield, Michigan, and the surrounding areas, Fox Chrysler Dodge Jeep RAM Southfield - Service & Parts offers a dedicated and comprehensive solution for their automotive needs. Situated at 28100 Telegraph Rd, Southfield, MI 48034, USA, this facility operates within the "Auto Repair Stations" platform category, providing both expert vehicle servicing and genuine Mopar parts. Customers can reach the service and parts departments directly at (248) 354-2950 or via mobile at +1 248-354-2950.

The environment at Fox Chrysler Dodge Jeep RAM Southfield is designed to be professional, clean, and customer-friendly, reflecting the standards of a modern dealership. The service bays are equipped with state-of-the-art diagnostic tools and specialized equipment, ensuring that technicians can efficiently and accurately work on the specific models within the Chrysler, Dodge, Jeep, and RAM lineup. For waiting customers, the facility typically offers a comfortable and well-maintained lounge area. According to online information, amenities include complimentary Wi-Fi, snacks and beverages, and private work stations, aimed at making the waiting period as convenient as possible. The emphasis is on creating a welcoming atmosphere where customers feel confident that their vehicle is in capable hands. The dealership also boasts 34 service bays, suggesting a focus on quick and efficient service turnaround times.

The services offered at Fox Chrysler Dodge Jeep RAM Southfield are extensive, covering the full spectrum of maintenance and repair for the brands they represent. As an authorized dealership service center, they provide:

• Routine Scheduled Maintenance: This includes essential services like oil changes, tire rotations, fluid checks and replacements, and multi-point inspections as per manufacturer recommendations. Their "Express Lane" service also caters to quick maintenance needs without an appointment.
• Advanced Diagnostic Services: Utilizing factory-grade diagnostic tools to accurately identify and troubleshoot complex issues with engine, transmission, electrical systems, and onboard computers.
• Brake Service: Comprehensive brake inspections, replacement of brake pads and rotors, brake fluid flushes, and anti-lock braking system (ABS) repairs.
• Tire Services: Sales of a wide range of tires, mounting, balancing, rotation, and repair. They also offer a tire price match guarantee on select tires.
• Engine & Transmission Repair: From minor tune-ups to major engine and transmission overhauls.
• Suspension and Steering Services: Addressing issues with shocks, struts, power steering, and wheel alignment, including a "Pothole Special" for alignment, balance, and tire rotation.
• Heating & Air Conditioning (HVAC) Repair: Diagnosis and repair of climate control systems.
• Electrical System Services: Battery checks and replacements, alternator and starter repairs, and troubleshooting other electrical components.
• Warranty & Recall Work: As an authorized service center, they perform all repairs covered under factory warranty and execute safety recalls.
• Genuine Mopar Parts Sales: The parts department stocks a comprehensive inventory of genuine Mopar parts and accessories, ensuring optimal fit and performance for Chrysler, Dodge, Jeep, and RAM vehicles. Customers can find replacement parts for repairs or enhance their vehicles with authentic accessories.

Key features of Fox Chrysler Dodge Jeep RAM Southfield distinguish it within the local automotive service landscape.

• Factory-Trained Technicians: All technicians are factory-certified and continually trained on the latest technologies and repair procedures specific to Chrysler, Dodge, Jeep, and RAM vehicles. This ensures a high level of expertise and precision.
• Genuine Mopar Parts: The exclusive use of genuine Mopar parts guarantees that replacements are of the highest quality, maintain the vehicle's original performance, and often preserve its warranty.
• Customer-Centric Approach: As highlighted in customer reviews, the dealership emphasizes clear communication, explaining services without pressure, and keeping customers informed throughout the repair process. The praise for service advisors like Don Kovach underscores a commitment to listening to customer needs and providing options.
• Efficiency and Convenience: With 34 service bays and amenities like Express Lane service, online scheduling, express check-in, and options for online payment, the center aims to provide timely and convenient service. They also offer complimentary contactless at-home vehicle pickup for service.
• Comfortable Waiting Area: The provision of a clean and comfortable waiting area with amenities like Wi-Fi, snacks, and beverages enhances the customer experience.
• Transparent Service Process: The emphasis on keeping customers informed throughout the process, including clear explanations of needed work, fosters trust and confidence.

In terms of promotional information, Fox Chrysler Dodge Jeep RAM Southfield regularly offers various specials and discounts on services and parts. These promotions are typically updated on their official website and are designed to provide value to their customers. Examples of currently advertised service specials include:

• Free Brakes Inspection with Oil Service: A complimentary brake inspection when getting an oil change.
• Previously Recommended Services Discount: Returning customers receive 15% off previously estimated services if performed within 30 days.
• Pothole Special: Priced at $189.98, this includes an alignment, balance, and tire rotation.
• Air Filter and Cabin Filter Price Special: BPro Air Filter for $39.95 and BPro Cabin Filter for $79.95.
• Tire Rebates and Offers: Participation in various national tire rebates from brands like Pirelli, Hankook, Laufenn, Continental, Firestone, Bridgestone, Goodyear, Cooper Tires, and Michelin, often providing cash back via prepaid mastercards with the purchase of four qualifying tires. They also offer a tire price match guarantee.
• Mileage-Based Service Discounts: Offers for services at specific mileage intervals.
• Military & First Responders Discount: A 20% discount on total purchase (up to $150 max discount) with valid ID.

Customer reviews strongly support the positive attributes of Fox Chrysler Dodge Jeep RAM Southfield - Service & Parts. Customers consistently describe their experiences as "fantastic," highlighting the team's professionalism, friendliness, and efficiency. The clear communication, timely service completion, and comfortable waiting area are frequently praised. The specific mention of service advisor Don Kovach underscores the impact of individual staff members who listen to needs, present options without pressure, and provide outstanding service. These testimonials suggest that the dealership excels in customer care and provides a reliable service experience, distinguishing it as a highly recommended auto repair station for Chrysler, Dodge, Jeep, and RAM owners in the Southfield area.