Tesla Collision Southfield

Auto Repair StationsMichiganOakland CountySouthfieldWest 12 Mile Road
Oakland County . Michigan
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- +1 248-226-7592
- www.tesla.com
- 24625 W 12 Mile Rd, Southfield, MI 48034, USA
Operating Hours
Tesla Collision Southfield Introduce
Tesla Collision Southfield, located at 24625 W 12 Mile Rd, Southfield, MI 48034, USA, serves as a specialized and factory-certified "Auto Repair Station" exclusively dedicated to the repair and restoration of Tesla vehicles. For the growing number of Tesla owners in Southfield and the surrounding metropolitan Detroit area, this facility offers a critical service: bringing damaged Tesla vehicles back to their original specifications using genuine parts and expert technicians. Given the unique construction and advanced technology of Tesla vehicles, a dedicated collision center like this is an invaluable resource.
The environment at Tesla Collision Southfield is designed to meet the high standards expected of a luxury electric vehicle brand. One can expect a state-of-the-art facility, equipped with specialized tools and technology specifically approved and often required by Tesla for accurate repairs. This includes advanced diagnostic equipment for electric powertrains and intricate sensor systems, as well as precision tools for structural and cosmetic body work. The bays are likely clean, well-lit, and organized to ensure efficiency and precision in every repair. The customer experience area, while not explicitly described, is inferred to be professional and accommodating, given the consistent praise for staff members like Debbie, Jess, and Matt. The overall atmosphere is one of expertise and meticulous attention to detail, reassuring Tesla owners that their highly advanced vehicles are in capable hands.
Tesla Collision Southfield offers a comprehensive range of services specifically for Tesla vehicles, focusing on collision repair and related bodywork. These services include, but are not limited to:
- Structural and Cosmetic Repairs: This involves fixing damage to the vehicle's frame, chassis, and exterior panels (e.g., doors, fenders, bumpers, tailgate as mentioned for the Cybertruck). Given Tesla's unique aluminum and high-strength steel construction, specialized techniques like gluing, riveting, and welding of structural components are employed, often using specific Tesla repair procedures and tools like Celette Frame Jigs.
- Body Panel Replacement: Replacing damaged body panels to restore the vehicle's aesthetic and structural integrity.
- Paint Repair and Color Matching: Expert paint services to seamlessly match the vehicle's original finish.
- Suspension Parts Repair/Replacement: Addressing damage to suspension components that can occur during a collision.
- Radiator and Cooling System Repair: Repairing or replacing components of the thermal management system, crucial for EV performance.
- Airbag System Repair and Replacement: Ensuring all safety restraint systems are fully functional after an accident.
- Trim and Interior Component Replacement: Replacing damaged interior or exterior trim pieces.
- Advanced Driver-Assistance Systems (ADAS) Calibration: Crucially, after structural or body repairs, the complex ADAS sensors and cameras need precise recalibration to ensure features like Autopilot, adaptive cruise control, and automatic emergency braking function correctly. As a Tesla-certified facility, they have the necessary software and training for this.
- Genuine Tesla Parts: All repairs are performed using genuine Tesla original equipment manufacturer (OEM) parts, ensuring compatibility, performance, and maintaining the vehicle's warranty.
The features that make Tesla Collision Southfield stand out are predominantly centered around their exceptional customer service, unparalleled communication, and the superior quality of their specialized work. Customers consistently highlight the "excellent communication," with staff members keeping them "posted during the repairs." This proactive communication is crucial, especially for high-value and technologically advanced vehicles. The staff, including Debbie, Jess, and Matt, are repeatedly praised for being "amazing," "very knowledgeable and understanding," and ensuring "quality satisfaction, easy process." This emphasizes a customer-first approach that transforms a potentially stressful situation into a "seamless" experience. The meticulous "attention to details" is another significant feature, leading to results that customers did "not expect... to be so good" and left them "more than happy to see how well the team did their Job!" The ability to return a vehicle to a condition that "feels great to own a Tesla and have you guys backing up the brand with your awesome work!" speaks volumes about their commitment to brand integrity and customer satisfaction. The facility's certification by Tesla ensures that technicians are specially trained and use manufacturer-specific procedures and tooling, which is essential for proper repair of these advanced vehicles. This level of expertise and dedication to quality provides significant peace of mind to Tesla owners.
In terms of promotional information, Tesla Collision Southfield primarily relies on the reputation of the Tesla brand itself and the high-quality, specialized service it provides. Unlike general auto body shops that might offer broad discounts, a factory-certified collision center's value proposition lies in its expertise, use of genuine parts, and adherence to manufacturer-specific repair procedures, which helps maintain the vehicle's warranty and resale value. While explicit promotional campaigns like percentage-off coupons are not typically advertised for such specialized facilities, the benefits they offer are inherent. These benefits include:
- Maintaining Vehicle Integrity: Ensuring repairs meet Tesla's stringent safety and performance standards.
- Use of Genuine OEM Parts: Crucial for vehicle longevity and warranty.
- Certified Technicians: Guaranteeing that work is performed by experts specifically trained on Tesla vehicles.
- Streamlined Insurance Coordination: As a certified center, they often work directly with insurance companies, simplifying the claims process for the owner.
- Peace of Mind: The assurance that the vehicle is repaired to factory specifications.
In conclusion, Tesla Collision Southfield at 24625 W 12 Mile Rd, Southfield, MI 48034, USA, is a premier "Auto Repair Station" exclusively dedicated to expert collision repair for Tesla vehicles. Its environment is equipped with state-of-the-art technology and staffed by highly knowledgeable, factory-certified technicians. The services cover comprehensive structural and cosmetic repairs, including critical ADAS recalibration, all performed with genuine Tesla parts. The distinguishing features are its commitment to exceptional customer service, transparent communication (even with photo/video updates), meticulous attention to detail, and the resulting superior quality of work. While traditional promotional offers may not be its focus, the inherent value derived from specialized expertise, brand integrity, and a seamless repair process makes it the highly recommended and essential choice for any Tesla owner in the Southfield area needing collision repair. For inquiries or service needs, Tesla Collision Southfield can be reached at (248) 226-7592.
Tesla Collision Southfield Photos
Tesla Collision Southfield Location
Tesla Collision Southfield Customer Reviews
Debbie, Jess, Matt, you all are amazing! Thanks for taking care of me and my Model Y repair. You assured quality satisfaction, easy process, and excellent communication. Feels great to own a Tesla and have you guys backing up the brand with your awesome work! Thank you again Tesla Collision Southfield!
Apr 20, 2025 · Moe Nasrallah
Got my Cybertruck tailgate fixed! Very knowledgeable and understanding staff. The entire process of getting an appointment, addressing the issue, and keeping me posted during the repairs until the delivery day was seamless. I should highlight their attention to details since I didn’t expect the results to be so good however when I saw the fix I was more than happy to see how well the team did their Job! HIGHLY RECOMMENDED! Jess and Debbie you’re the best!
Mar 12, 2025 · Tom Pam
I had to take care of a small paint chip on my car from delivery. They were very professional and easy to work with. The day before my appointment, someone hit my car door with theirs and it left a scratch and they took care of it on top of the paint chip when I brought the car in. Thank you to Matt and Debbie for being awesome to work with! The car looks brand new again
Apr 17, 2025 · Sarmad Mansour
I had my rear lift gate replaced on my Tesla model Y performance at this location. Excellent collision service. As well as the best customer service from Jess specifically. Thank you. 🙏🏼🤘🏼🤘🏼
Oct 17, 2024 · Justin Holling
They fixed my USB port but didn't fix my squeaking steering wheel
Apr 16, 2025 · veri eze
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