Smyth Automotive, Inc.
Auto Repair StationsOhioFranklin CountyWestervilleBrookside MeadowsHeatherdown Drive
Franklin County . Ohio
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 614-221-8100
- www.smythautoparts.com
- 173 Heatherdown Dr, Westerville, OH 43081, USA
Operating Hours
Smyth Automotive, Inc. Introduce
Smyth Automotive, Inc. is a prominent and well-established player within the "Auto Repair Stations" platform category, though its primary function is that of a comprehensive auto parts provider. While traditional "Auto Repair Stations" focus on vehicle servicing and repair, Smyth Automotive, Inc. supplies the essential goods—the vast array of automotive parts, tools, and supplies—that enable these repairs, serving both professional mechanics and individual do-it-yourself (DIY) enthusiasts. Founded by George Smyth over 60 years ago and remaining a family-owned and operated business, Smyth Automotive has grown significantly to become a leading automotive aftermarket company with numerous retail locations, paint centers, and warehouse distribution centers across multiple states, including Ohio, Kentucky, Tennessee, and Indiana. This extensive network underscores their commitment to readily supplying "the Right Part. Right Price. Right Now."
The environment at Smyth Automotive, Inc. locations is typically that of a bustling and well-organized retail and wholesale auto parts store. Each branch is designed to facilitate quick and accurate retrieval of parts from their vast inventory. The sales counter is a central hub, where knowledgeable staff members interact with customers, assisting them in identifying the correct parts for their specific vehicle make and model. The shelves are meticulously stocked with a diverse range of components, from common maintenance items to more specialized parts, organized for easy access. Beyond the retail floor, behind-the-scenes operations involve efficient warehouse management systems to handle their inventory of over a million parts. For professional customers, there are often dedicated wholesale counters and efficient delivery services to ensure rapid supply to garages and repair shops. The atmosphere is generally friendly and helpful, with staff trained to provide excellent customer service and technical guidance. Many locations also feature specialized paint centers, which are designed to mix and match automotive paints, catering to body shops and detailers. The overall environment reflects a strong emphasis on product availability, knowledgeable assistance, and efficient logistics to support the automotive aftermarket industry.
Smyth Automotive, Inc. offers an extensive range of services and goods, catering to virtually every automotive part need. Their core service is the **sale of an enormous inventory of over 1,000,000 auto parts**. This includes a comprehensive selection of **aftermarket replacement parts**, as well as **OE (Original Equipment), performance, and accessory parts**. Their product categories span the entirety of a vehicle, including: **engine components** (filters, belts, hoses, spark plugs, ignition coils), **braking systems** (pads, rotors, calipers, master cylinders), **suspension and steering components** (shocks, struts, control arms, power steering pumps, racks), **electrical parts** (batteries, alternators, starters, lighting), **heating and cooling systems** (radiators, water pumps, thermostats), **exhaust components**, and various **fluids and chemicals**. Beyond just parts, they also carry a complete line of **tools and equipment** essential for both professional installers and DIY mechanics. A significant offering is their **automotive and industrial paint sales**, complete with mixing capabilities and related supplies and equipment, serving body shops and industrial clients. For business customers, Smyth Automotive, Inc. provides **wholesale programs and business account access**, including special offers and efficient delivery services to ensure parts are readily available for their repair operations. Their commitment to providing the "Right Part" means they utilize advanced cataloging systems to ensure compatibility and accuracy, a crucial service for avoiding costly errors in repair. They also provide expertise to educate customers on processes like core returns, simplifying the purchasing experience.
Several key features define Smyth Automotive, Inc. as a leading auto parts supplier. Foremost is their **massive inventory**, boasting over a million parts available for same-day pickup or delivery, which is a significant advantage for minimizing vehicle downtime. Their long-standing presence, being **family-owned and operated for over 60 years**, instills a sense of trust and community connection. The company's motto, "Right Part. Right Price. Right Now.," encapsulates their commitment to accuracy, affordability, and immediate availability. Smyth Automotive, Inc. differentiates itself with its **knowledgeable, helpful, and friendly staff**, who are often praised in customer reviews for their ability to provide excellent service and educate customers. Their extensive network of **18 auto part retail locations, 8 paint centers, and 5 warehouse distribution centers** across multiple states demonstrates their widespread accessibility and robust supply chain capabilities. They cater to a broad customer base, from individual car owners to large professional shops, offering both retail and wholesale services. The availability of diverse part types, including OE, performance, and aftermarket options, provides customers with flexibility and choice. Furthermore, their integration with platforms like Nexpart allows professional customers to easily find and order parts, streamlining their procurement process. The consistent positive customer feedback regarding their service, pricing, and part availability reinforces their position as a reliable supplier in the automotive aftermarket.
In terms of promotional information, Smyth Automotive, Inc. actively engages in various strategies to attract and retain customers. They frequently offer **current specials**, such as monthly in-store promotions advertised through flyers or online ads. A strong commitment to community support is evident through their year-round **First Responder Discount** and **Military Discount (10% off for active and retired military members)**, honoring essential service members. They also support education with a year-round **Student Discount (10% off for students)**, recognizing the financial constraints faced by many students. For their loyal shop customers, they offer **various specials and programs through business accounts**, with accessible online portals for requesting deals and managing orders. Their online presence is robust, allowing customers to easily find locations, view specials, and for business clients, log in to order parts. Customer reviews, often highlighted on their platforms, serve as powerful testimonials for their service and pricing. They promote the convenience of having "over 1,000,000 Parts Available for same day pickup or delivery," appealing to those who need parts quickly. Smyth Automotive, Inc. also emphasizes its competitive pricing, often positioning itself as offering parts for "half the price as the other guys." Through a combination of targeted discounts, strong customer service, and efficient supply chain management, Smyth Automotive, Inc. reinforces its position as a leading and reliable source for all automotive parts and supply needs in the communities it serves.
Smyth Automotive, Inc. Location
Smyth Automotive, Inc. Customer Reviews
Pricing was excellent, and they ran the odd ball items I wanted up from Cincinnati. Friendly, quick and easy. So glad I gave them a call.
Jun 20, 2018 · NS Normand
We needed a caliper for an Infiniti and for whatever reason this part was proving to be a challenge locating. When calling various parts stores the common part that pops up in computer was not what we needed. There wasn't a single part store that had the particular caliper in stock so it needed to be ordered. Going to the dealership wasnt an option at this point for multiple reasons... So late on this Friday afternoon the mechanic was losing hope that this part would be located before evening/closing. I wasnt giving up & I kept searching online over & over. Inching our way through traffic in downtown Columbus, OH there was a billboard sign that somehow prompted another search and that's when I found Smyth's. I had never seen the name and therefore didn't have much hope but I figured what's one more call, after all I had already phoned countless places, one more couldn't hurt! So I called&half heartedly asked the gentleman "yes do u have blah blah blah blah blah and blah blah blah in stock"? I was SHOCKED! Of all the places I called he was the ONLY one to immediately acknowledge that there is another item apart from the commonly stocked item that I didn't need. To further astonish me I hear him say "YES we have that in stock". It may seem like a trivial story to be excited about but we were in a time crunch, down a vehicle and the thought of missing work and paying for a car repair was lingering over our head. To make the day even better was the cost! I couldn't believe it, not only is it IN STOCK but the money I'm gonna have leftover is more than the entire cost of what other places quoted me but without the wait time of arrival since it was a special order item. This was the best music my ears could've asked for! I now share Smyth Automotive each and every time I see opportunity. I'm so glad to have located this gem!
Feb 23, 2019 · Jessica A
No retail but they do commercial. and what they do is very good the prices are all some of the lowest in the city they have everything in stock or they can have it next day and they have a great return policy
Nov 17, 2018 · Cameron L
Can't beat the prices great service. if you have an account they deliver really quick too
Aug 10, 2018 · OB BYRDMAN
Best auto parts store ever! Cheaper then every place else
Dec 25, 2021 · stacy reid
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