Service Street Tire & Auto Repair

For residents of Peachtree Corners, Georgia, and the surrounding areas seeking an auto repair station offering tire and general automotive services, Service Street Tire & Auto Repair, located at 5250 Peachtree Industrial Blvd, is one option within the Auto Repair Stations category. While the name suggests a comprehensive range of services, including tire maintenance and general auto repair, recent customer feedback raises significant concerns regarding the quality of service, the competence of the technicians, and the effectiveness of the management. Potential local users should carefully consider these recent experiences before entrusting their vehicles to this establishment.

Information regarding the specific environment of Service Street Tire & Auto Repair is not detailed in the provided reviews. However, it can be inferred that the facility is equipped to handle oil changes, tire services (including rotations, repairs, and replacements), and potentially other general auto repairs. The fact that they ordered a specific part (crush washer/oil plug) from Napa suggests they have access to a network for obtaining necessary components. However, the cleanliness and overall organization of the shop are not mentioned in the reviews, so potential customers would need to assess this upon visiting.

The services mentioned in the customer reviews include oil changes and brake light bulb replacement. However, the experiences shared paint a concerning picture regarding the execution of even standard services like oil changes. One customer's detailed account describes a recurring oil leak following an oil change, which was attributed to the technician's failure to use a fresh crush washer/oil plug, a standard practice for European cars. The subsequent attempts to rectify the issue were also flawed, leading to further oil leakage and raising doubts about the competency of the service personnel. This incident also brought to light potential issues with oil type and refill levels, indicating a lack of attention to detail and possibly insufficient training.

Another customer's review highlights significant issues with the management and overall customer service. They reported a manager who did not provide their name, could not locate an appointment, and gave questionable advice (suggesting the customer go to Napa for a brake light bulb issue). The attempts to fix a simple brake light bulb were also unsuccessful, involving multiple individuals and ultimately resulting in the customer leaving without the issue being resolved. This suggests a lack of organization, ineffective problem-solving, and a dismissive attitude from the management.

A recurring theme in the negative feedback is the perceived lack of qualified personnel. The first reviewer explicitly recommends avoiding the place, stating that it "seems they have unqualified people that can't even do standard oil changes." This is a serious indictment of the service quality and should be a significant consideration for potential customers. The mention of a technician asking about the correct oil weight for a vehicle further supports the concern about the staff's expertise.

The reference to former employees, Kevin and David, and the plea to "bring them back plz" suggests that there may have been a decline in service quality following their departure. This implies that the current team may not be meeting the standards previously set by these individuals, further reinforcing the concerns raised in the reviews.

Promotional information is not mentioned in the provided reviews. Given the recent negative feedback regarding service quality and management, it is difficult to assess whether Service Street Tire & Auto Repair is currently running any promotions that would outweigh the potential risks highlighted by these customer experiences. Local users would need to contact the establishment directly at (404) 750-4729 or +1 404-750-4729 to inquire about any current offers. However, it would be prudent to also discuss their service procedures and the qualifications of their technicians in detail before committing to any work.

In summary, recent customer experiences at Service Street Tire & Auto Repair in Peachtree Corners, located at 5250 Peachtree Industrial Blvd, raise significant concerns regarding the quality of their services and the competence of their staff. Key aspects highlighted by the negative feedback include:

• Incompetent Technicians: Failure to perform standard oil changes correctly, leading to leaks and uncertainty about oil type and levels.
• Poor Management: Unhelpful and disorganized manager who could not locate appointments and offered questionable advice.
• Ineffective Problem-Solving: Inability to resolve simple issues like a brake light bulb.
• Lack of Attention to Detail: Failure to follow standard procedures (e.g., replacing crush washer) and properly inspect work.
• Decline in Service Quality: Implied by the request to bring back former employees who provided better service.

Based on the recent customer reviews available online, local users in Peachtree Corners should exercise caution when considering Service Street Tire & Auto Repair for their automotive needs. The reported issues with service quality and management suggest a potential risk of unsatisfactory experiences. It would be advisable to seek alternative auto repair stations with more consistently positive recent feedback to ensure reliable and competent service for their vehicles. If considering Service Street, a thorough discussion about their service procedures and technician qualifications is strongly recommended beforehand.