ACME Truck Tires

ACME Truck Tires, situated at 4959 Buford Hwy, Norcross, GA 30071, USA, operates as a specialized "Auto Repair Station" with a clear focus on truck and trailer tires and related services. Contactable at (770) 722-7102 or +1 770-722-7102, this establishment caters specifically to the heavy-duty vehicle industry, offering a comprehensive suite of services that extends beyond mere tire sales to include detailed inspections and professional advice. Its strategic location on Buford Highway positions it as a convenient and essential service provider for truckers and commercial fleet operators in the Norcross and broader Metro Atlanta area.

ACME Truck Tires maintains a structured operating schedule to serve its clientele. The shop is generally open from 9:00 AM to 5:30 PM, Monday through Friday, and from 9:00 AM to 2:00 PM on Saturdays. It is closed on Sundays. In addition to these regular hours, ACME Truck Tires also offers "Appointment Only Hours" from 6:00 AM to 8:00 PM, Monday through Saturday, and importantly, provides 24-hour emergency service. This extensive availability, particularly the emergency service, is a critical feature for the trucking industry, where breakdowns can occur at any time and require immediate attention.

The environment at ACME Truck Tires is consistently described in customer reviews as highly professional, efficient, and customer-focused. The testimonials highlight a positive and trustworthy atmosphere, which is paramount in the automotive repair sector, especially for commercial vehicles. Customers appreciate that the "team was knowledgeable, efficient, and easy to work with." This indicates a well-organized operation where staff are not only skilled but also approachable and communicative. The emphasis on "professional service" and staff being "honest, thorough, and customer-focused" suggests a business culture that prioritizes integrity and client satisfaction. The physical environment, while not explicitly detailed, can be inferred to be well-equipped and capable of handling large trucks and trailers, given the specialized nature of their services and the comprehensive inspections they perform.

ACME Truck Tires offers a range of services primarily centered around commercial truck and trailer tires, but extends to include broader vehicle inspections and advice. Their core services include:

• Truck Tire Sales: Specializing in tires for heavy-duty trucks and trailers, offering a selection that meets commercial vehicle requirements. While specific brands aren't listed in the reviews, their website indicates they carry brands such as Aufine, Pirelli, and are associated with national accounts like BF Goodrich, Bridgestone, Continental, Firestone, General Tire, Kelly Tires, Michelin, and Yokohama.
• Tire Installation and Mounting: Professional installation of truck and trailer tires.
• Tire Maintenance Services: This includes comprehensive tire maintenance to prolong the life of newly purchased tires.
• Truck and Trailer Inspections: A standout service where they "inspected my entire truck and trailer" and provided "helpful advice on what to keep an eye on going forward." This proactive approach adds significant value for commercial operators, helping them anticipate potential issues and maintain fleet safety and efficiency.
• Wheel Balancing: Essential for heavy vehicles to ensure smooth operation and even tire wear.
• Truck Wheel Alignment: Crucial for tire longevity and safe handling of commercial vehicles.
• Brake and Shocks Replacement: Indicating a broader mechanical repair capability beyond just tires, aimed at supporting the overall running condition of trucks and trailers.
• Suspension Repair: Another essential service for maintaining the stability and safety of heavy-duty vehicles.
• Kingpin Service: A specialized service for commercial trucks, indicating their in-depth knowledge of truck components.
• On-site Tire Service: ACME Truck Tires provides fast and reliable on-site assistance within a 75-mile radius of Atlanta, GA, covering tire installation or full tire maintenance service. This is a crucial service for minimizing downtime for commercial fleets.
• 24-Hour Emergency Service: This vital service ensures that commercial vehicles facing unexpected tire issues or breakdowns can receive immediate assistance, day or night.

The comprehensive nature of these services, combined with their specialization in heavy-duty vehicles, makes ACME Truck Tires a critical resource for the commercial transport sector.

Key features that distinguish ACME Truck Tires, as highlighted by customer reviews and additional information, include:

• Specialization in Commercial Truck Tires: Their primary focus on heavy-duty vehicles ensures they have the expertise, equipment, and inventory specifically tailored to the needs of trucks and trailers.
• Reasonable and Fair Pricing: Customers consistently praise the "reasonable price" and "fair pricing," indicating a commitment to offering good value for their specialized services.
• Professional and Knowledgeable Staff: The team is noted for being "knowledgeable, efficient, and easy to work with," fostering trust and confidence in their service.
• Thorough Vehicle Inspections: Going "above and beyond" by inspecting the "entire truck and trailer" and providing "helpful advice" is a significant value-added feature, demonstrating a proactive approach to customer care and vehicle maintenance.
• Customer-Focused Approach: The recurring theme of being "customer-focused" and "honest" underscores their dedication to building long-term relationships with their clientele.
• 24/7 Emergency Service & On-Site Assistance: These are critical features for commercial vehicles, minimizing downtime and providing immediate solutions for roadside issues.
• National Account Support: Their ability to service national accounts for major tire brands indicates their credibility and capability to handle large fleet needs.
• Financing Options: ACME Truck Tires offers 0% financing on commercial tires and service, with options like 6 months promotional financing on purchases of $199 or more, and credit limits up to $10,000 for owner-operators, making their services more accessible.

Regarding promotional information, ACME Truck Tires actively promotes its services through its customer-centric approach and value-added offerings. While explicit "coupons" or "specials of the month" are not detailed in the provided reviews, their commitment to "reasonable price" and "fair pricing" acts as a strong, consistent promotional message. Furthermore, their website explicitly advertises 0% financing on commercial tires and service, including a "6 Months Promotional Financing" option for purchases over $199 with a Synchrony credit card. They also highlight the availability of a dedicated credit line for owner-operators, with credit limits up to $10,000 at their location and $5,000 online. This financing option is a significant promotion that makes their services more accessible to their target commercial clientele.

The comprehensive nature of their inspections and the "helpful advice" provided can also be seen as a form of value-added promotion, demonstrating their expertise and commitment to customer welfare beyond the immediate transaction. Their 24-hour emergency service is also a critical promotional point for fleet managers and truck drivers, assuring them of immediate support when needed. The strong positive word-of-mouth, as evidenced by the "highly recommend them to anyone in the industry" statements, is arguably their most effective form of promotion. For the latest pricing and service details, customers are encouraged to visit their website or contact ACME Truck Tires directly via phone.