Atlanta Auto & SUV

When seeking reliable automotive services in Norcross, Georgia, Atlanta Auto & SUV, situated at 2575 Langford Rd NW, Norcross, GA 30071, USA, is one of the Auto Repair Stations available to local users. While the platform category suggests a place where individuals can find services and goods related to car and SUV repair, it is important for potential customers to consider all available information when making a decision. The following introduction aims to provide an objective overview of Atlanta Auto & SUV based on the customer reviews found online.

Information regarding the physical environment of Atlanta Auto & SUV is not explicitly detailed in the provided customer feedback. Therefore, an objective description of the shop's ambiance, facilities, or overall presentation cannot be accurately provided based solely on these reviews. Potential customers may need to visit the location in person to assess the environment and determine if it meets their expectations for an auto repair station.

Based on the limited information from the customer reviews, it appears that Atlanta Auto & SUV offers at least a few specific services. One customer mentioned visiting the shop to purchase and have a chrome exhaust tip installed on a Jeep Cherokee. This indicates that they may offer services related to exhaust system accessories and their installation. Another customer's review details an experience with a simple oil change service, where they brought their own oil and filter. This suggests that basic maintenance services, such as oil changes, may also be part of their offerings. However, the reviews do not provide a comprehensive list of all the services that Atlanta Auto & SUV is equipped to handle. Potential customers seeking specific repairs or maintenance should contact the shop directly to inquire about their capabilities.

The features of Atlanta Auto & SUV, as perceived through the lens of the available customer feedback, present a mixed picture. One significant aspect that emerges is the reported customer service experience. One reviewer described an interaction with the owner, Luis, as "very rude and sarcastic." This individual's account details concerns about the pricing of an exhaust tip installation and a negative interaction when inquiring about a receipt. The lack of a receipt for a purchased item and service was also a point of concern for this customer. This review suggests that customer service may be an area where some individuals have had negative experiences.

Another feature highlighted by a different customer is the outcome of an oil change service. This reviewer reported a significant oil leak shortly after an oil change performed at Atlanta Auto & SUV. Upon returning to the shop, they described receiving a "lame excuse," a two-hour wait, and an additional charge for oil to rectify the issue. This experience raises concerns about the quality and thoroughness of the work performed, specifically in this instance, the oil change service conducted by someone named Manuel Garcia. The reviewer explicitly stated that the work was done "too quickly" and lacked a double-check, leading to a subsequent problem for the customer.

The recurring theme in both reviews is a lack of customer satisfaction. One reviewer explicitly advises others not to spend their money at Atlanta Auto & SUV, stating that the owner "does not value his customers." The second reviewer concludes that the place "isn’t worth your money" based on their experience with the oil change service. These strong negative sentiments from two separate customers should be carefully considered by potential new customers.

Currently, there is no promotional information available for Atlanta Auto & SUV in the provided data. The absence of any mention of discounts, special offers, or guarantees in the customer reviews suggests that promotional activities were not part of these specific customer experiences. Therefore, an objective introduction cannot include any details about promotional offers based solely on this information.

Given the nature of the feedback received, local users considering Atlanta Auto & SUV for their car or SUV repair needs should proceed with caution and perhaps seek additional information or consider alternative Auto Repair Stations in the Norcross area. The reported issues with customer service and the quality of a basic service like an oil change are significant factors that potential customers may want to weigh carefully.

It is important to note that these reviews represent individual experiences and may not be representative of every customer interaction. However, they provide valuable insights into potential aspects of the business's operation and customer relations. When choosing an Auto Repair Station, factors such as trust, reliability, quality of work, and customer service are typically paramount for vehicle owners.

While Atlanta Auto & SUV is listed within the Auto Repair Stations category and offers services such as exhaust tip installation and oil changes, the negative feedback regarding customer service and the quality of work in at least one instance raises concerns. Potential customers may want to consider these points in their decision-making process and perhaps look for shops with more consistently positive reviews regarding these critical aspects of auto repair services.

In conclusion, based on the provided customer reviews, Atlanta Auto & SUV in Norcross, GA, has received negative feedback concerning customer service and the quality of at least one reported service. While they do offer some automotive services, potential customers should be aware of these reported experiences and consider them when deciding where to take their vehicles for repair or maintenance. No promotional information is available at this time based on the provided data. It would be prudent for local users to seek further information or consider other options within the Auto Repair Stations category in the Norcross area to ensure a satisfactory and reliable service experience.