Service Center at Holman Lincoln Mt. Laurel

The Service Center at Holman Lincoln Mt. Laurel, situated at 1311 NJ-73, Mt Laurel Township, NJ 08054, USA, represents a premier destination for automotive care, particularly for Lincoln vehicle owners. As an authorized "Auto Repair Station" operating within a brand-exclusive dealership, this service center is designed to offer a superior and specialized experience. With contact available at (856) 252-0171 and mobile phone +1 856-252-0171, it stands as a pillar of the Holman automotive group, known for its extensive history and commitment to customer satisfaction.

The Service Center at Holman Lincoln Mt. Laurel is part of a newly opened, brand-exclusive Lincoln dealership, which suggests a state-of-the-art and meticulously designed environment. The facility itself embodies Lincoln's "Vitrine design concept," characterized by elegant aesthetics, floor-to-ceiling windows, subtle flowing water elements, and warm wood accents. This design aims to create a sophisticated and welcoming atmosphere that mirrors the luxury of the Lincoln brand.

Key features of the service environment include:

• State-of-the-Art Service Bays: The facility boasts 15 service bays, indicating a substantial capacity to handle numerous vehicles efficiently. These bays are dedicated specifically to Lincoln vehicles, ensuring specialized care.
• Indoor Service Lanes: The presence of indoor service lanes offers comfort and protection from the elements, enhancing the customer experience from the moment of arrival.
• Luxurious Customer Lounge: Customers can relax in a comfortable lounge equipped with refreshments. This area is designed to provide a pleasant waiting experience, featuring flexible workstations and charging docks for those who need to remain productive.
• Clean and Professional Setting: As a dealership service center, maintaining a high standard of cleanliness and professionalism throughout the service area and customer-facing zones is paramount. The overall impression is one of meticulous attention to detail and a premium experience.
• Ample Parking: The facility offers ample parking, including several Level 2 EV charging stations, catering to the needs of modern vehicle owners.

The entire environment is crafted to deliver an "elevated sales and service experience," aligning with Lincoln's vision of premium, modern facilities.

As a dedicated "Auto Repair Station" for Lincoln vehicles, the Service Center at Holman Lincoln Mt. Laurel provides a comprehensive range of maintenance, repair, and diagnostic services tailored to the specific needs of Lincoln models. Their offerings leverage manufacturer-specific knowledge, tools, and genuine parts.

Key services include:

• Routine Maintenance: This encompasses essential services such as oil changes, tire rotations, filter replacements (engine and cabin air filters), and multi-point inspections. These are crucial for maintaining vehicle performance and adhering to factory-recommended service schedules.
• Advanced Diagnostics: Equipped with specialized Lincoln diagnostic tools, they can accurately identify complex issues, including those related to engine performance, electrical systems, and onboard computer systems.
• Brake Service: Comprehensive brake inspections, pad and rotor replacement, and brake fluid services ensure optimal braking performance and safety.
• Tire Services: Beyond rotations, they offer tire inspection, sales, and likely balancing and repair services. They also partner with brands like Pirelli for tire sales, sometimes offering promotions (e.g., $100 Pirelli Mastercard Prepaid card with purchase of specific tires).
• Battery Services: Testing, replacement, and maintenance of vehicle batteries.
• Wiper Replacement and Light Bulb Replacement: These smaller but essential services contribute to vehicle safety and functionality.
• Software Updates and Factory Reprograms: As modern vehicles rely heavily on software, the service center can perform necessary updates and reprogramming to ensure all systems are operating optimally and addressing any recalls.
• Open Recalls: They specifically highlight their ability to handle open recalls, ensuring that vehicles are brought up to the latest manufacturer standards for safety and performance.
• Genuine Lincoln Parts: Utilizing OEM (Original Equipment Manufacturer) parts ensures compatibility, reliability, and maintains the vehicle's integrity and warranty.

A notable feature that extends their service beyond the traditional dealership setting is their "Mobile Service." This innovative offering brings certified Lincoln service directly to the customer's location, whether it's their driveway or workplace. This service is designed to minimize vehicle downtime and provide flexibility and convenience. Popular services available through mobile service include:

• Open Recalls
• Factory Reprograms
• Diesel Fuel Filters
• Tire Rotation
• Engine or Cabin Air Filters
• Wiper Replacement
• Light Bulb Replacement
• Software Updates
• Multi-Point Inspections
• Batteries

For mobile service, they request that vehicles are on semi-level ground and easily accessible from all sides. Payment for mobile service can be handled on-site with a credit card machine.

The Service Center at Holman Lincoln Mt. Laurel prioritizes a customer-centric approach, emphasizing luxury, transparency, and efficiency:

• Lincoln Certified Technicians: Repairs and maintenance are performed by technicians specially trained and certified by Lincoln, ensuring expertise specific to the brand's vehicles.
• Video Inspections: A highly praised feature is the provision of detailed video inspections sent directly to the customer's smartphone. This offers unparalleled transparency, allowing customers to see the issues and recommended services firsthand before authorizing work.
• Loaner Vehicles: For more extensive services or longer repair times, the dealership often provides loaner vehicles, minimizing inconvenience for customers. Some reviews specifically praise the quality of loaner vehicles and the seamless process.
• Valet Service: The dealership offers a valet service, including picking up and dropping off vehicles (and loaners) from the customer's location, even out of state in some reported instances, showcasing a commitment to premium service.
• Personalized Service Advisors: Customers frequently commend service advisors for their professionalism, communication skills, and attentiveness. They are praised for keeping customers informed about repair progress, costs, and timeframes.
• Transparent Pricing: While not explicitly stated as a feature, the provision of video inspections and detailed explanations implies a commitment to transparent pricing and service recommendations.
• Online Scheduling: Customers can easily schedule service appointments online, offering convenience and flexibility.
• Holman Commitment: As part of the larger Holman group, the service center operates under a philosophy of "Driving What's Right," which emphasizes strong values, professionalism, and a focus on rewarding relationships with customers.

While specific, continuously running promotions for the service center are not exhaustively detailed, several promotional aspects are evident:

• Service & Parts Specials: The dealership likely offers rotating service and parts specials. Customers should check their official website or inquire directly for current promotions on maintenance services, parts, or accessories.
• Tire Promotions: As mentioned, partnerships with tire brands like Pirelli can lead to specific rebate offers when purchasing a new set of eligible tires. For example, a past promotion offered a $100 Pirelli Mastercard Prepaid card for specific tire purchases.
• Mobile Service Convenience: The mobile service itself can be seen as a promotional offering, providing immense value through convenience and time-saving for busy individuals.
• Customer Loyalty Programs: While not explicitly mentioned, dealerships often have loyalty programs or incentives for repeat service customers.
• New Dealership Benefits: As a newly opened facility, they may offer special introductory service packages or incentives to attract new clientele and build their reputation.

To inquire about current promotions or schedule service, customers are advised to contact the Service Center at Holman Lincoln Mt. Laurel directly via phone or visit their official website. The overwhelmingly positive customer feedback, particularly regarding staff attentiveness, transparency, and the convenience of services like loaner vehicles and mobile service, strongly suggests a focus on delivering a top-tier automotive service experience.