Scott's Body Shop and Towing

This shop used to be amazing. Chip the old service/shop manager walked out apparently and quit. It's obvious to me now that Chip was running this shop and all business oriented information. Chip was amazing! Chip unfortunately left in the middle of me trying to get my car fixed through insurance. This caused a huge issue in the process, and no one knew what was going on. The owner was apparently out of the office out of country on vacation when this occurred. I'm not sure the details behind Chip leaving, but it's interesting that one person caused this big of a business disruption. If I was the owner I would be begging Chip to come back. Chip is well known in the body shop industry in this area, and many people were shocked to hear he quit. I'm being generous and giving 2 stars, but mainly doing it because of the mechanic, and his wife who started when this happened. The wife was very sweet and patient and trying her best to understand the process of insurance etc and the business. The business has obviously taken a hit due to Chip leaving, and I hate that. It's sad that due to one person leaving things went downhill. I hope this is a lesson to the owner, and they bring Chip back or have a more well rounded team. I love supporting small businesses and unfortunately had to take my business to a larger shop to get my car repaired. I hope this business gets things figured out soon for the community, as they were well spoken of.

Aug 17, 2024 · Tristan Henderson

I truly can't recommend Scott's enough. Recently, I was in need of replacing one of the tail-lights on my car. My parents and I brought the car into Scott's, and the service was absolutely excellent. The staff were genuine, professional, and helpful, and it was easy to tell that they take great pride in the work they do. They were able to order the parts I needed very quickly and their prices and estimates were very reasonable, when they easily could have been much higher. If you're in need of bodywork, you'd be doing yourself a disservice by doing business with anyone but Scott's.

Apr 17, 2024 · Ethan Howard

Scott and Chip are absolute lifesavers for our family! We hit a rough patch with three separate car accidents in one week, but these guys were total champs. Chip, especially, went above and beyond, being super kind to my wife and my son. Honestly, I was skeptical at first because I’ve been burned before by other places. Chip and Scott’s. genuine kindness, concern and clear guidance won not just my wife over but ME too! It wasn’t fake. It was authentic. Plus, their prices were totally fair. They treated us like royalty and got everything fixed up lightning fast. Seriously, if you're new in town and need some trustworthy, experienced fellas (they've got over 30+ years under their belts), look no further! Scott and Chip are the real deal. Huge thanks to them – they've got customers for life here! 👊🏽

Apr 17, 2024 · Jason Howard

Our son recently had an accident with our 2024 Corolla. Scott and his team were so kind and understanding. Scott was able to locate the needed part and have it ready the very next day. They charged exactly what was quoted and replaced the broken part quickly. They helped to ease our minds in a very stressful situation. We highly recommend these honest, fair, and hard working gentlemen!

Apr 17, 2024 · Alicia Howard

Chop told me 7 days ago he would give State Farm a supplement bid to add to my photo bid . Called me and said he had bid. Got there and he said he would have tear rear ¼ apart to give a bid on dent between rear tire and passenger door . Was I supposed to pay his labor out of my pocket while he was screwing around on a dent that only penetrated 3 inch . Also the panel inside was off because I was doing upholstery work ... So is this how body work is done. Let them steal your car with no approved work and if State Farm doesn't approved who pays me or loose my car to a mechanic lean ???????? What a poor excuse of humanity. L I e r. ....

Mar 18, 2024 · bill cross