Royal Oak Ford Parts

(1 reviews)

Auto Repair StationsMichiganOakland CountyRoyal OakWoodward Avenue

Oakland County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 248-548-4100
  • www.royaloakfordsales.com
  • 27550 Woodward Ave, Royal Oak, MI 48067, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Royal Oak Ford Parts Introduce

For Ford vehicle owners in Royal Oak, Michigan, and the surrounding metropolitan Detroit area, **Royal Oak Ford Parts** serves as a vital resource within the broader "Auto Repair Stations" category. Located conveniently at **27550 Woodward Ave, Royal Oak, MI 48067, USA**, this parts department is an integral part of the larger Royal Oak Ford dealership, ensuring access to genuine Ford components and expert assistance. They can be reached directly at **(248) 548-4100** or via mobile at **+1 248-548-4100**.

While the designation "Auto Repair Stations" typically refers to facilities that perform vehicle maintenance and repairs, Royal Oak Ford Parts specifically falls under this umbrella as it provides the essential goods (parts) that enable repairs and upkeep. As a dedicated parts department within a Ford dealership, their primary function is to supply authentic Original Equipment Manufacturer (OEM) parts designed specifically for Ford, Lincoln, and often, through their Omnicraft line, for other vehicle brands. This specialization is crucial for ensuring the proper fit, function, and longevity of vehicle repairs, making them a preferred choice for customers who prioritize using genuine components to maintain their vehicle's integrity and warranty.

Environment and Accessibility

Royal Oak Ford Parts is situated on Woodward Avenue, a major and iconic thoroughfare in Royal Oak, providing excellent accessibility for customers from across the region. As part of a larger dealership, the parts department likely operates within a modern and well-organized facility. Dealership parts departments are typically designed to efficiently store a vast inventory of components, from common service items like oil filters and brake pads to more specialized engine or body parts. The environment is expected to be clean, systematic, and customer-friendly, with dedicated counters for parts inquiries and pick-ups. The integration within a full-service dealership also means customers can easily transition from purchasing parts to scheduling service if they require professional installation or further diagnostics. The overall setting is professional, aiming to provide a streamlined and convenient experience for sourcing vehicle components.

Services Offered

Royal Oak Ford Parts offers a specialized range of services centered around providing authentic vehicle components:

  • **Genuine Ford, Motorcraft, and Omnicraft Parts Sales:** Their core service is supplying OEM parts. This includes parts specifically designed for Ford vehicles (Ford Parts), high-quality, competitively priced parts for any Ford vehicle (Motorcraft® parts), and premium parts designed for non-Ford/Lincoln vehicles (Omnicraft™ parts). This comprehensive offering ensures that customers can find the right parts for a wide array of vehicles.
  • **Parts Sourcing and Ordering:** As highlighted by a customer review, even if a part is not immediately available at their location, the staff is adept at finding and ordering it from other locations or directly from the manufacturer. This service is invaluable for ensuring customers can get the specific components they need, regardless of immediate stock.
  • **Expert Parts Assistance:** Customers benefit from the knowledge of trained staff, such as Parts Manager Sean H., who can help identify the correct part for a specific vehicle and issue. This guidance is critical given the complexity and variety of automotive components.
  • **Support for DIY and Professional Repairs:** They serve both individual customers undertaking their own repairs and professional mechanics or body shops in need of reliable parts.

Their focus ensures that vehicles receive components that meet original factory specifications, which is crucial for performance, safety, and maintaining vehicle warranties.

Key Features and Customer Experience

The defining feature of Royal Oak Ford Parts, as evidenced by customer feedback, is the **professionalism, helpfulness, and kindness of its staff**, particularly the Parts Manager, Sean H. The specific review provided emphasizes that Sean H. was "very helpful and kind" in assisting a customer to find a needed part, even going so far as to locate it elsewhere and arrange for its order when it wasn't immediately available. This level of dedication to customer assistance is a significant asset and contributes to a positive customer experience. While only one review is provided, it strongly suggests a commitment to:

  • **Customer-Centric Service:** Prioritizing the customer's needs and actively working to find solutions, even if it requires extra effort.
  • **Knowledgeable Staff:** The ability of staff to quickly identify needed parts and explore alternative sourcing options demonstrates expertise in their field.
  • **Efficiency in Sourcing:** Even when a part isn't on hand, the process of finding and ordering it is handled effectively, ensuring the customer eventually receives what they need.

The overall customer experience appears to be one of support and efficacy, ensuring that individuals seeking specific parts for their vehicles receive the assistance they need to complete their repairs or maintenance.

Promotional Information and Value Proposition

While specific current promotional offers from the parts department are not detailed in the provided information, the value proposition of Royal Oak Ford Parts is implicitly strong. It centers on providing **access to genuine, high-quality OEM Ford, Motorcraft, and Omnicraft parts**, backed by the expertise and customer-focused service of a professional team. The primary promotional aspect is the assurance of receiving the correct, high-quality part directly from a dealership source, reducing the risk of fitment issues or premature failure associated with aftermarket alternatives. The helpfulness of staff like Sean H. also acts as a powerful form of promotion, as positive customer experiences lead to trust and repeat business. For local Ford owners, Royal Oak Ford Parts offers the peace of mind that comes from using components specifically designed for their vehicles, along with a reliable channel for sourcing even hard-to-find parts. The convenience of their location on a major avenue further enhances their appeal as a go-to destination for all Ford parts needs.

Royal Oak Ford Parts Location

Royal Oak Ford Parts Customer Reviews

I visited the parts department of Royal Oak Ford. The parts manager Sean H. Was very helpful and kind. It took a minute to find the part needed to replace on my vehicle. It was not available at his location, but found somewhere else. It's on order.

Aug 11, 2024 · Echo