Quick Lane at Inver Grove Ford

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  • +1 651-451-2201
  • www.invergroveford.com
  • 4725 S Robert Trail, Inver Grove Heights, MN 55077, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed

Quick Lane at Inver Grove Ford Introduce

Quick Lane at Inver Grove Ford is a prominent auto repair station located at 4725 S Robert Trail, Inver Grove Heights, MN 55077, USA. As part of the larger Inver Grove Ford dealership, Quick Lane operates as a dedicated service center focused on providing swift and comprehensive maintenance and light repair services for all makes and models of vehicles, not just Fords. This establishment falls under the "Auto Repair Stations" platform category, indicating its primary function as a provider of vehicle repair and maintenance services to the local community.

The environment at Quick Lane at Inver Grove Ford is designed for efficiency and customer convenience. Being part of a full-service dealership, customers can expect a professional and well-maintained facility. This typically includes a clean waiting area, potentially with amenities such as a coffee bar and wireless internet access, as well as a child play area, as indicated by some Quick Lane general information. The service bays are equipped to handle a variety of maintenance tasks, and the overall atmosphere aims to provide a comfortable and transparent experience for vehicle owners. The operation appears to be streamlined to accommodate quick turnarounds, which aligns with the "Quick Lane" brand philosophy of no appointments needed for routine services, though some customers recommend making appointments for faster service during busy periods.

The services offered at Quick Lane at Inver Grove Ford are extensive, covering a wide range of routine auto maintenance and minor repair needs. These include, but are not limited to, **oil changes** and **essential maintenance**, **tire services** (inspections, rotations, alignments, and sales), **battery testing and replacement**, **brake services** (including complimentary inspections and a lifetime brake pad guarantee), **alternator and electrical system checks**, **air conditioning system maintenance**, **cooling system maintenance**, **transmission service**, **suspension and steering inspections**, **belt and hose checks**, and **lamps and bulbs replacement**. They also offer **free fluid top-offs**, **free tire inspections**, and a **free vehicle check-up report**. Quick Lane uses quality parts from trusted brands like Motorcraft® and Omnicraft™, ensuring reliability in their repairs. They are also equipped to handle **electric vehicle maintenance**, showcasing their adaptability to evolving automotive technology. This comprehensive list of services makes Quick Lane a one-stop shop for many common vehicle needs.

Key features of Quick Lane at Inver Grove Ford that stand out based on customer feedback and general Quick Lane offerings include their emphasis on **honesty and helpfulness** from their technicians. One customer specifically lauded Dylan Ronayne for being "incredibly helpful and patient" when assisting with tire selection. Another praised Josh Miller for quickly diagnosing a battery problem and installing a replacement on the same evening, allowing for a swift return to the road. This highlights a commitment to efficient problem-solving and customer satisfaction. The ability to handle "all makes and models" is another significant feature, extending their service reach beyond just Ford vehicles. Furthermore, the availability of **evening and weekend hours** provides flexibility for customers with busy schedules, making it easier to fit vehicle maintenance into their lives. The use of **factory-trained technicians** ensures a high level of expertise in servicing various vehicle systems.

In terms of promotional information, Quick Lane at Inver Grove Ford frequently offers various incentives to attract and retain customers. These can include rebates on services like "The Works® Package" (a comprehensive oil change and vehicle inspection), rebates or bonus points on the purchase of select tires, and discounts on tire pressure monitoring sensors. They also have a **Low Price Tire Guarantee** and a **Lifetime Brake Pad Guarantee**, providing added value and peace of mind to customers. Special offers for military personnel and first responders are also often available. The ability to earn and redeem FordPass® Rewards Points on service is another promotional aspect that encourages customer loyalty and provides tangible benefits. The strong emphasis on customer service and the professional demeanor of their technicians, as echoed in positive reviews, serves as an organic form of promotion, encouraging repeat business and positive word-of-mouth recommendations.

For local users in Inver Grove Heights, Quick Lane at Inver Grove Ford presents itself as a convenient and reliable option for routine vehicle maintenance and essential repairs. Their transparent approach, as evidenced by positive customer interactions with specific technicians, suggests a focus on building trust. While customer experiences can vary, the overall impression drawn from available information is one of a service center striving for efficiency, quality, and customer satisfaction, backed by the resources of a full-service dealership. The contact information provided, phone at (651) 451-2201 and mobile at +1 651-451-2201, offers direct access for inquiries and service scheduling. The comprehensive nature of their services, coupled with a focus on quick turnaround times for common needs, makes them a valuable resource for vehicle owners in the area.

Quick Lane at Inver Grove Ford Photos

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Quick Lane at Inver Grove Ford Location

Quick Lane at Inver Grove Ford Customer Reviews

I've waited a few years to make this review. On my second F-150 from Inver Grove Ford and could not say better things about the service department. It's tough to find a big dealership with honest and truly helpful techs. Dylan Ronayne especially, was incredibly helpful and patient as I indecisively chose tires. I would recommend Inver Grove Ford Quick Lane to everyone!

Aug 27, 2024 · Andrew Wieberdink

Josh Miller quickly diagnosed a battery problem in the Batmobile and installed a replacement that evening allowing me to get back on the road in time to prevent crime. He even cleaned the engine compartment. Thank you Josh! 🦇

Nov 18, 2024 · The Batman

Joshua Miller has now gotten two new guest, he is outstanding, customer positive, willing to help make you visit pleasant

Jul 09, 2024 · Donna Mitchell

This is absolutely the worst service I’ve received of any kind anywhere. They said they’d honor a $29.95 non-expired coupon only to charge $80 by the time they finished over 3 hours later. Update: I had to get my oil changed elsewhere after a couple thousand miles because the pan was already empty. The technician said Quick Lane didn’t install the filter properly. I usually dismiss one star reviews as people that have nothing better to do than complain but they’ve actually damaged my car with only 20k miles on it.

Jul 12, 2019 · Andrew Heairet

Brought my 2018 Lincoln in for oil change and tire rotation. They said it would be awhile but I could leave it there. I took an Uber to work and heard nothing all day. Took an Uber back and went to the front desk only to find out they didn’t have time to do the service. So I spent the day without a vehicle and got nothing done, only got a sorry and I could bring it back another time. Terrible communication and customer service. I will never return to that Quicklane service center ever again.

Mar 06, 2023 · Matt Flynn