Quick Lane at Asheville Ford

Very happy with the service and experience here. For a while they didn't do appointments, but now they do and it makes it easy to just bring the car and wait for your oil and tire rotation service. This last time the service manager (Cody) made a point of telling me that they did not do the tire rotation because the lug nuts were worn (a known Ford issue) and were afraid they'd break. He said they could replace them with Ford parts at a high cost which still had the same defects, but that he'd recommend I get (much cheaper) after market lug nuts which were 1-piece and didn't have the same problem, and they'd install them and complete the tire rotation for free when I brought it back. Not many shops at dealerships would have that level of honesty and integrity. Very impressed, and felt like they were really looking out for me.

Jan 22, 2025 · David Berkey

My 2022 Ford Ranger was serviced here. The guys are great. I was there first thing in the morning on Thursday. The guys got the oil changed, and tire rotation done within 35 minutes. Great service!! I also requested the Bulter Service. My goodness, it was worth the wait. Your detail guys are by far the best!! Looks like I just drove it off the lot. The bulter service is recommended. However, consider dropping the vehicle off. This is a 3 hour job! Thank you for your fast and friendly, professional service. Greatly appreciated!! Ford Family, Andrew

May 29, 2023 · Andrew

Oil change, tire rotation and state inspection were quick. Front desk staff were also very nice and helpful. I typically go to Discount Tire for new tires but I was blown away that Quick Lane beat their price by hundreds of dollars. I also trust Quick Lane staff more as I've had studs and wheels damaged by Discount Tire before. Great that Quick Lane can be a one stop shop!

Nov 13, 2023 · Britt Cline

I’m not sure what happened but I waited and waited after my appointment then went to take breakfast and nothing. Nada gracias !

Jan 03, 2025 · Javier Baez

These guys were so great fixing an issue that Jiffy Lube caused while we were on vacation. They had us on and out in 10 minutes close to closing time. Very friendly. Definitely stop by if you need help with your car.

Dec 27, 2023 · C. Wolfe

Went for an oil change which required my skid plate to be removed, when I got on the road there’s a new sound that was not there prior the quick lane visit when I got home and I looked under the truck I realized they left all my bolts loose. Very disappointed, will not use quick lane or Asheville ford again.

Feb 28, 2025 · Guillermo Ojeda

$74 in labor to replace the cabin and intake air filters is ridiculous. Especially when you already got them out to show me.

May 08, 2025 · Collin Farar