ABRA Auto Body Asheville

The worst body shop experience. It took several weeks to get a minor rear-end damage fixed. They didn’t completely fix the damage and took several trips to complete all the work after arguing with the shop manager. The bumper didn't line up correctly and had grit in the paint. The manager told me black was hard to paint and he couldn't control dirt in their paint booth so that is the way it will be. Once the truck was completed to their satisfaction, not mine, I was asked to come pick it up; I noticed the truck had new damage to the door at the shop. Shop manager denied the new damage and said it didn’t happen. Refused to pull camera footage to see if anyone had backed into it while in their lot. I had to call the police to report. Once police got involved, the shop admitted fault of the new damage. Very unprofessional shop manager. I would not recommend trusting this shop to fix your vehicle.

Dec 23, 2024 · Jack Nelson

ABRA auto body did a great job repairing my car. They emailed me almost daily to let me know how the progress was going. I highly recommend this company! Thank you, Olivia

Feb 14, 2025 · jim ostlund

Had to have some body work done on our car several months ago and ABRA did a great job, we were very pleased with their service and timely work. We hit a dear a few weeks ago driving to vacation so we wanted to have the work done at the same place. After the insurance sent an appraisal and we scheduled an appointment to get an estimate they called the insurance adjuster and tell him they are to busy to do our work. No one even indicated that when I scheduled the appointment so it came across as odd to me. Never got an explanation except that it wasn’t a preferred insurance company, but we are with the same insurance company as before. Like a lot of cases, I think we were just left between two big companies (insurance and ABRA) trying to make the most money and the customer doesn’t really matter.

Dec 03, 2024 · Scott Dotson

Management had an attitude at 5pm on a Friday when the car actually wasn’t done. I took it anyway. At that point it was 5 and I had already returned the rental. My passenger side window doesn’t work from the drivers side anymore and the windshield is still broken. The body work was fine, it was a few days late, the people were nice enough but there’s certainly lots of room for improvement.

Dec 16, 2024 · Sebastian Timol

Chris, Nathan, Christy and the entire ABRA team were incredible to work with. They provided regular updates and were outstanding communicators. They sourced authentic parts and my truck looks like new after their bodywork. I highly recommend them.

Aug 22, 2024 · Kyle Pedersen