Pep Boys
Auto Repair StationsIllinoisDuPage CountyNapervilleNaperville Park DistrictWest Ogden Avenue
DuPage County . Illinois
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 630-637-1350
- pepboys.com
- 2936 W Ogden Ave Suite 11, Naperville, IL 60540, USA
Operating Hours
Pep Boys Introduce
Welcome to Pep Boys, your local destination that serves as both an auto repair station and a leading provider of auto parts. We cater to local users by offering a convenient one-stop shop for all your automotive needs, whether you're a DIY enthusiast or prefer professional service. Our presence as a national chain ensures a consistent standard of service and product availability.
Environment: Pep Boys locations typically feature a retail area where you can browse and purchase a wide variety of auto parts, accessories, tires, and batteries. Adjacent to the retail space is a service area equipped with service bays and diagnostic tools, where certified technicians perform maintenance and repairs. The environment is designed to be accessible for both shoppers and service customers, with knowledgeable staff available to assist you in both areas.
Services: As a comprehensive auto repair station, Pep Boys offers a wide range of automotive services, including:
- General Auto Repair: Addressing various mechanical issues to keep your vehicle running smoothly.
- Oil Changes: Regular oil and filter replacements to maintain engine health.
- Tire Services: Including tire sales, installation, balancing, and rotations.
- Battery Services: Offering a selection of batteries and providing installation and testing.
- Brake Services: Inspection, repair, and replacement of brake components.
- Preventive Maintenance: Scheduled services to help prolong the life of your vehicle and prevent costly repairs.
- Heating and Cooling Services: Repair and maintenance of your vehicle's climate control system.
- Engine Diagnostics: Utilizing advanced technology to identify and resolve engine-related problems.
- Electrical System Service: Addressing issues with your car's electrical components.
Features: A key feature of Pep Boys is the synergy between their parts retail and service operations. This allows for quick access to necessary parts for repairs, potentially speeding up service times. They often employ certified technicians who can provide reliable maintenance and repair services. Furthermore, being a national chain, Pep Boys often has access to a wide inventory of parts and frequently offers warranties on both parts and labor.
Promotional Information: Pep Boys frequently offers various promotions and discounts to their customers. These can include:
- Coupons and Special Offers: Regularly available on services like oil changes, tire rotations, and brake inspections, as well as discounts on specific parts.
- Seasonal Sales: Promotions tied to specific times of the year, such as tire sales events or discounts on winter car care packages.
- Online Deals: Special offers that may be available through their website or mobile app.
- Mail-in Rebates: Opportunities to save money on select parts or services after purchase.
We encourage you to visit your local Pep Boys store or check their website for the latest promotions and discounts on both auto parts and services. Their integrated approach aims to provide convenience and value for all your automotive needs.
Pep Boys Location
Pep Boys Customer Reviews
I had an excellent experience at Pep Boys! The staff was incredibly friendly and professional, making me feel welcome from the moment I walked in. The service was fast and efficient, with no delays at all. I appreciate how quickly everything was handled, and I left feeling satisfied and well taken care of. I highly recommend Pep Boys for their outstanding customer service!
Apr 05, 2025 · You Among Us
I moved to the area late last year with no support systems (and, let’s be real, no knowledge of cars whatsoever.) I was driving down Ogden yesterday when my tire popped and went completely flat. Going into a complete panic, I went to the first place I could, and I’m so thankful that it was here. Manny immediately took me in, got my tire changed for a reasonable price, and was incredibly kind the whole time. I would recommend his team to anyone.
Apr 26, 2025 · Emma Strange
I went in for an oil change and then paid extra for a cabin filter replacement. The guy showed me the dirty filter, which had leaves in it, so I said go ahead. On the way home I noticed a noise coming from fan. I returned to Pep and said they'd possibly done something wrong. The guy said they'd check. Half hour later he tells me that the blower motor had to replaced and quoted $450. I said I'm going for a second opinion, mostly because I believed that they had done something wrong. He wanted to charge me $75 just for diagnosing the "problem" and I said I'm not paying.....and I don't. I get another opinion from somewhere else and the person says to me that Pep didn't replace the filter carefully and leaves/debris got into the ductwork and were causing the noise. He said the blower wasn't faulty at all. Anyway he cleans everything out and the blower works perfectly, just as it did before the Pep visit. On top of all this aggravation and wasted time that I got from Pep, the new person doesn't charge me anything as he said it was a 10 minute job!!
Apr 08, 2025 · Tony Quirk
5-Star Review for Pep Boys Oil Change I had a fantastic experience getting my oil changed at Pep Boys! From start to finish, the service was professional, efficient, and hassle-free. The staff was friendly and took the time to explain everything clearly, ensuring I knew exactly what was being done to my car. The waiting area was clean and comfortable, and the turnaround time was quicker than I expected. I also appreciated their thorough inspection, which gave me peace of mind about my vehicle’s overall condition. If you’re looking for a reliable place for an oil change, I highly recommend Pep Boys. I’ll definitely be returning for future maintenance!
Feb 02, 2025 · John Eghagha
I called in last minute today desperately needing two new tires installed, fully prepared to be turned away due to how close it was to closing time. To my surprise and appreciation i was told to come on in. Abe and Alexis both provided excellent customer service and professionalism. I highly recommend this Pep boys location.
Apr 15, 2025 · Nathan Kopecky
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