Parts Department At Dewey Dodge

The Parts Department at Dewey Dodge, conveniently located at 3175 SE Delaware Ave, Ankeny, IA 50021, USA, serves as a vital component within the broader category of "Auto Repair Stations" by specializing in the provision of genuine automotive parts and accessories. While not a traditional auto repair station that performs services, its role is crucial in supporting vehicle maintenance and repair by supplying the exact components needed for optimal vehicle performance and longevity. This department is specifically geared towards Chrysler, Dodge, Jeep, and Ram vehicles, ensuring customers receive authentic, manufacturer-approved parts.

As an integral part of the Dewey Dodge dealership, the Parts Department operates within a professional and well-organized environment. While specific details about the layout or waiting areas are not provided, the overarching positive reputation of Dewey Dodge suggests a facility that is clean, well-maintained, and designed for efficient customer service. The professionalism inherent in a dealership setting typically means a structured environment where parts are systematically cataloged and readily accessible.

Customer feedback, though sometimes intertwined with general dealership reviews, indicates a strong emphasis on a friendly and helpful customer experience within the parts department. One translated review states, "The parts department is very friendly and they help you with information if you ask them." This highlights a key strength: knowledgeable staff who are not only friendly but also willing to assist customers in identifying the correct parts for their specific needs, even if the customer isn't entirely sure what they require. This level of support is invaluable, particularly for those undertaking DIY repairs or for independent mechanics seeking specialized components.

The clear contact information provided, including the phone number (515) 416-4751 and mobile number +1 515-416-4751, further suggests an accessible and responsive department, allowing customers to easily inquire about parts availability or seek expert advice before visiting in person.

The core service of the Parts Department at Dewey Dodge is the provision of genuine Mopar parts and accessories. "Mopar" is the official service, parts, and customer-care organization for Chrysler, Dodge, Jeep, and Ram vehicles, meaning that the parts supplied are precisely engineered and tested to fit these specific brands. This ensures high quality, durability, and compatibility, which is critical for maintaining vehicle warranty and performance.

Their product offerings include an extensive inventory of:

• Original Equipment Manufacturer (OEM) Replacement Parts: These are identical to the parts originally installed in the vehicle, ensuring perfect fit and function for repairs ranging from engine components and transmission parts to brakes, suspension, and electrical systems.
• Automotive Accessories: A wide range of accessories designed to enhance vehicle functionality, appearance, or comfort, such as floor mats, cargo organizers, performance upgrades, towing accessories, and infotainment system add-ons.
• Maintenance Items: Essential fluids (oil, coolant, transmission fluid), filters (oil, air, cabin), belts, hoses, and other consumable parts necessary for routine vehicle maintenance.
• Performance Parts: For enthusiasts looking to upgrade their vehicle's capabilities, the department likely offers Mopar performance parts designed to boost horsepower, improve handling, or enhance other aspects of performance.
• Collision Parts: In the event of an accident, they supply genuine Mopar collision parts to ensure the vehicle is restored to its original factory specifications for safety and appearance.

Beyond simply selling parts, the department also provides expert advice. Their staff are equipped with knowledge of Mopar vehicle systems and can assist customers in identifying the correct part numbers, explaining compatibility, and offering guidance on specific repair needs. This advisory service adds significant value, especially for customers who may not be seasoned mechanics.

• Genuine Mopar Parts: This is arguably the most significant feature. Using genuine Mopar parts ensures that the components meet the stringent quality, safety, and performance standards set by the original manufacturer. This is particularly important for newer vehicles under warranty, as using aftermarket parts can sometimes void warranties.
• Expert Staff: As evidenced by customer reviews, the parts department personnel are "very friendly" and "help you with information if you ask them." This indicates a team that is knowledgeable about the vast Mopar catalog and committed to assisting customers effectively, reducing the chances of ordering incorrect parts.
• Direct Dealership Connection: Being part of a dealership means direct access to manufacturer resources, technical bulletins, and updated parts information. This connection can expedite ordering and ensure the availability of even obscure or specialty parts.
• Comprehensive Inventory: While specific inventory sizes aren't detailed, a dealership parts department typically maintains a substantial stock of commonly needed parts, allowing for immediate purchase and reducing vehicle downtime for many repairs. For parts not in stock, they have efficient ordering systems.
• Support for Auto Repair Stations: For independent auto repair shops in the Ankeny area, the Parts Department at Dewey Dodge serves as a reliable supplier of OEM parts. This ensures that even non-dealership service centers can access the same high-quality components for Chrysler, Dodge, Jeep, and Ram vehicles, benefiting the wider automotive repair ecosystem.

While specific current promotional offers for the Parts Department at Dewey Dodge are not detailed in the provided information, dealership parts departments frequently run various promotions. These can include:

• Seasonal Discounts: Special pricing on parts commonly needed for seasonal maintenance, such as air filters in spring or battery components in winter.
• Accessory Specials: Promotions on Mopar accessories, allowing customers to personalize their vehicles at a reduced cost.
• Bundle Deals: Discounts when purchasing multiple related parts together, for example, a brake kit that includes pads, rotors, and calipers.
• Online Ordering Specials: Some dealerships offer exclusive discounts for parts ordered through their online portals.
• Service and Parts Combinations: Often, service departments at dealerships offer discounts on parts when combined with installation services. While the Parts Department itself sells parts, they would be aware of and able to inform customers about such dealership-wide promotions.
• Rebates: Mopar occasionally offers manufacturer rebates on specific parts, which the Parts Department would facilitate.

Local users interested in current promotions should utilize the provided contact information: phone (515) 416-4751 or mobile +1 515-416-4751. Additionally, visiting the official Dewey Dodge website is highly recommended, as dealerships often list their parts specials and allow for online parts inquiries or ordering, ensuring customers can access the latest deals and verify availability before making a trip.

In conclusion, the Parts Department at Dewey Dodge is a critical resource in Ankeny, IA, providing essential support to the automotive community within the "Auto Repair Stations" category. Its focus on genuine Mopar parts, coupled with knowledgeable and friendly staff, makes it an invaluable destination for both professional mechanics and individual vehicle owners seeking reliable components for their Chrysler, Dodge, Jeep, and Ram vehicles.