Parts Center - Audi Novi

(2 reviews)

Auto Repair StationsMichiganOakland CountyNoviHaggerty Road

Oakland County . Michigan

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  • +1 947-254-0238
  • www.audinovi.com
  • 24305 Haggerty Rd suite #200, Novi, MI 48375, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Parts Center - Audi Novi Introduce

The Parts Center at Audi Novi serves as the authoritative and comprehensive hub for genuine Audi parts and accessories in the Novi, Michigan area. As an essential extension of the Audi Novi dealership, which operates under the broader category of "Auto Repair Stations" given its role in vehicle maintenance and repair, this Parts Center is dedicated to supplying the exact components needed to uphold the superior engineering, performance, and luxury of every Audi vehicle. They cater to individual Audi owners, as well as the dealership's own service department, ensuring that every Audi maintains its integrity and value through the use of authentic parts.

Environment: A Meticulously Organized and Expert-Driven Space

The environment at the Parts Center - Audi Novi reflects the precision and quality inherent in the Audi brand. Integrated within the modern Audi Novi dealership, the parts department maintains a highly organized and efficient operational space. Customers can expect:

  • Clean and Structured Layout: The parts counter and storage areas are typically clean, well-lit, and systematically organized. This efficient arrangement allows staff to quickly locate and retrieve parts, minimizing wait times for customers.

  • Knowledgeable Parts Specialists: The counter is staffed by highly trained and experienced parts specialists. These individuals possess in-depth knowledge of all Audi models and their intricate components, enabling them to accurately identify and provide the correct parts for any specific need.

  • Integration with Dealership Amenities: As part of a full-service Audi dealership, customers visiting the Parts Center benefit from the overall dealership environment. This often includes access to comfortable waiting areas, complimentary Wi-Fi, and refreshments, creating a convenient and pleasant experience whether they are picking up parts or waiting for a service consultation.

  • Display of Popular Accessories: The Parts Center may feature displays of popular Audi accessories, allowing customers to visualize and select items to personalize or enhance their vehicle, such as floor mats, cargo solutions, or styling upgrades.

The overall ambiance is professional and focused on facilitating a smooth and accurate parts acquisition process.

Services: Exclusive Access to Genuine Audi Components

The Parts Center at Audi Novi offers a focused yet extensive range of services and products, primarily centered around providing authentic Audi components. Their core offerings are crucial for maintaining the vehicle's original specifications and warranty:

  • Sale of Genuine Audi OEM Parts: This is their primary service. They stock a comprehensive inventory of Original Equipment Manufacturer (OEM) parts, which are precisely the same components installed in Audi vehicles during manufacturing. These parts are engineered to exact Audi specifications, ensuring perfect fit, optimal performance, and uncompromised safety.

  • Audi Genuine Accessories: A wide selection of authentic Audi accessories is available to enhance the aesthetics, functionality, or performance of an Audi vehicle. This can include anything from all-weather floor mats and cargo organizers to distinctive exterior styling elements and advanced technology upgrades (e.g., Audi Beam lights, fragrance dispensers, and specialized cleaning products).

  • Parts Ordering Service: For any specific part not immediately available in their inventory, the Parts Center offers an efficient ordering service. They can quickly procure any genuine Audi part directly from the manufacturer, ensuring customers receive the correct component without unnecessary delays. This often includes an online parts request form for convenience.

  • Expert Parts Consultation: The parts specialists provide invaluable advice, helping customers identify the exact part needed for a specific repair or upgrade. This expert guidance prevents incorrect purchases and ensures compatibility.

  • Wholesale Parts Program: For independent repair shops or businesses that specialize in Audi service, the Parts Center may offer a wholesale program, providing access to genuine Audi parts at competitive rates.

  • Collaboration with Service Department: The Parts Center works seamlessly with the Audi Novi Service Center, ensuring that all repairs and maintenance performed at the dealership utilize genuine Audi parts, thereby maintaining the vehicle's warranty and high standards.

Their specialization in Audi parts distinguishes them from generic auto parts stores, as they guarantee brand-specific quality and compatibility.

Features: Authenticity, Expertise, and Warranty Protection

The Parts Center - Audi Novi is distinguished by several key features that benefit Audi owners and underscore its position as a trusted "Auto Repair Station" for parts acquisition:

  • Guaranteed OEM Quality: The most significant feature is the assurance that all parts sold are genuine Audi OEM components. This guarantees that the parts are manufactured to the highest quality standards, precisely engineered for Audi vehicles, and subjected to rigorous testing for durability and safety.

  • Audi Limited Parts Warranty: All genuine Audi parts and accessories typically come with a limited parts warranty. This usually covers the duration of the 4-year/50,000-mile Audi New Vehicle Limited Warranty, or 12 months/12,000 miles from the purchase date, whichever is greater. This warranty provides significant peace of mind to customers regarding the reliability of their purchased components.

  • Brand-Specific Knowledge: The parts staff are deeply knowledgeable about Audi's complex engineering and model variations. This specialized expertise is crucial for correctly identifying obscure or highly technical parts.

  • Extensive Inventory: The center maintains a robust inventory of frequently required parts for various Audi models, reducing wait times for common repairs and maintenance needs.

  • Direct Manufacturer Access: As an authorized Audi dealership, the Parts Center has direct access to Audi's global parts network, technical resources, and product updates, ensuring customers receive the most current and accurate components.

  • Online Parts Request: The convenience of submitting a parts request online streamlines the process for customers, allowing them to inquire about availability and pricing from their home or office.

  • Integration with myAudi App: While not directly a parts feature, the myAudi app often integrates with dealership services, allowing owners to view maintenance plans, warranty information, and potentially streamline parts inquiries if integrated into the dealership's system.

Promotional Information: Value and Reliability

While explicit, regularly updated parts promotions might not always be front and center on the dealership's main pages, the Parts Center - Audi Novi conveys value and reliability through several avenues:

  • Parts Specials: The dealership's website often features dedicated "Parts Specials" pages where customers can find discounts or special offers on specific genuine Audi parts or accessories. These can vary seasonally or based on inventory needs.

  • Service and Parts Bundles: Promotions may bundle essential services with the cost of genuine parts, such as a discounted brake service that includes genuine Audi brake pads and rotors, reinforcing the value of using authentic components.

  • Emphasis on Long-Term Value: The core promotional message revolves around the long-term benefits of using genuine Audi parts. This includes maintaining the vehicle's performance, safety, and resale value, and ensuring compatibility with the vehicle's sophisticated systems – aspects that often outweigh the initial cost savings of aftermarket alternatives.

  • Warranty as a Value Add: The limited parts warranty is a powerful promotional tool, assuring customers of the quality and reliability of their purchases.

  • Online Accessibility: The availability of an online parts request form serves as a convenience-based promotion, making it easy for customers to get the parts they need without an in-person visit initially.

The Parts Center at Audi Novi, as a specialized "Auto Repair Station" in the realm of parts sales, is the definitive destination for Audi owners in Novi, Michigan, seeking genuine, high-quality components and accessories. Their commitment to authenticity, expert knowledge, and comprehensive support ensures that every Audi can be maintained to its factory-designed specifications, providing owners with peace of mind and sustained driving pleasure.

Parts Center - Audi Novi Location

Parts Center - Audi Novi Customer Reviews

Knowledgeable staff.

Jan 02, 2018 · Andrew Derminer

Apr 13, 2024 · Michael Ong