Serra Ford Farmington Hills Service

Serra Ford Farmington Hills Service ico

(38 reviews)

Auto Repair StationsMichiganOakland CountyFarmington HillsWest 10 Mile Road

Oakland County . Michigan

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  • +1 248-474-1234
  • www.serrafordfarmingtonhills.com
  • 39300 W 10 Mile Rd, Farmington Hills, MI 48335, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Serra Ford Farmington Hills Service Introduce

To our Farmington Hills community and Ford vehicle owners, Serra Ford Farmington Hills Service stands as a dedicated resource within the Auto Repair Stations category, committed to providing expert maintenance and repair solutions tailored specifically for your Ford cars, trucks, and SUVs. While the provided information is limited to the name, as a service center associated with a Ford dealership, we can infer a high standard of service, specialized expertise, and a commitment to using genuine Ford parts to ensure the optimal performance and longevity of your vehicle.

As an integral part of a Ford dealership, Serra Ford Farmington Hills Service likely operates with a strong emphasis on manufacturer-backed quality and service standards. While direct customer reviews are not available in the provided information, dealership service centers typically prioritize professionalism, employing certified technicians who possess specialized training in Ford vehicles. This focus on expertise aims to provide Ford owners with the assurance that their vehicles are being serviced by individuals with an in-depth understanding of their specific make and model.

The environment at Serra Ford Farmington Hills Service is expected to be modern, well-organized, and equipped with the latest diagnostic and repair technology specific to Ford vehicles. Dealership service centers generally feature dedicated service bays designed to efficiently handle various maintenance and repair tasks. Customers can likely anticipate a professional reception area where service advisors will assist with scheduling, service explanations, and updates on their vehicle's status. Comfort and convenience for customers are often a priority, with amenities such as waiting areas, Wi-Fi access, and potentially shuttle services being available.

The range of services offered at Serra Ford Farmington Hills Service is likely comprehensive, covering all aspects of Ford vehicle maintenance and repair. This typically includes routine maintenance services such as oil changes, tire rotations, fluid checks and replacements, battery services, and multi-point inspections, all performed according to Ford's recommended service intervals. In terms of repairs, you can expect expertise in addressing more complex issues involving the engine, transmission, brakes, steering, suspension, electrical systems, and air conditioning. Their affiliation with Ford ensures that their technicians have access to the latest technical information and repair procedures directly from the manufacturer.

A significant feature of Serra Ford Farmington Hills Service is the likely use of genuine Ford Original Equipment Manufacturer (OEM) parts. These parts are specifically designed and engineered for your Ford vehicle, ensuring a perfect fit, optimal performance, and adherence to factory specifications. Using genuine Ford parts helps maintain your vehicle's warranty and ensures the highest level of quality and reliability in any repairs or replacements. This commitment to OEM parts is a key differentiator and a significant benefit for Ford owners choosing a dealership service center.

Another crucial feature is the expertise of the certified Ford technicians at Serra Ford Farmington Hills Service. These technicians undergo rigorous training and certification programs to develop specialized knowledge in servicing Ford vehicles. Their expertise allows them to accurately diagnose issues, perform repairs efficiently, and ensure that your vehicle is maintained to the highest standards. Their ongoing training keeps them updated with the latest Ford technologies and service techniques.

While specific promotional information is not provided, dealership service centers often offer various service specials and incentives to attract and retain customers. These may include discounts on routine maintenance packages, seasonal service offers (such as winter or summer check-ups), tire specials, or coupons for specific services like oil changes or brake inspections. It is advisable for local Ford owners to check the Serra Ford Farmington Hills website or contact their service department directly to inquire about any current promotions or service specials that could help make their vehicle maintenance more cost-effective.

Furthermore, Serra Ford Farmington Hills Service, as part of a full-service dealership, likely offers the convenience of online service scheduling, making it easy for customers to book appointments at their convenience. They may also provide service reminders to help you stay on top of your vehicle's maintenance schedule. The goal is often to provide a seamless and customer-focused service experience from scheduling to the completion of the service.

In conclusion, Serra Ford Farmington Hills Service, operating within the Auto Repair Stations category, is your dedicated resource for expert Ford vehicle care in Farmington Hills. While direct customer feedback is not available in the provided information, you can likely expect a professional environment, comprehensive service offerings performed by certified Ford technicians, and the use of genuine Ford parts. To learn more about their specific services, hours of operation, and any current promotions, it is recommended to visit the Serra Ford Farmington Hills website or contact their service department directly. Entrusting your Ford to the specialists at Serra Ford Farmington Hills Service can help ensure its continued performance, reliability, and safety on the road.

Serra Ford Farmington Hills Service Photos

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Serra Ford Farmington Hills Service Location

Serra Ford Farmington Hills Service Customer Reviews

Outstanding service provided by the entire team related to an unplanned tire issue. Great explanations, customer service and outstanding work! Jordan kept me informed was a tremendous support. Thank you to all and highly recommended!

May 15, 2025 · Daniel Isacksen

I have had to utilize the service department many times over the last few years. My go to gal is Jen, she is amazing! Communicative, easy to work and always tries to help the customer out! Recently brought in my 18' expedition and she kindly took it for a test drive with me, was able to pinpoint the issue and I had my car back the next day! It is always inconvenient when you have to take your vehicle in, but when you have reliable and knowledgable staff it makes it a little easier!

Oct 28, 2024 · PK Bradley

In todays world the true meaning of customer service seems to be lost but this isn’t so at Serra ford and most of all Amer, who with out a doubt is the most honest and trustworthy salesman I have encountered in my time. He went above and beyond to help us get our new car as painless as possible even with their systems down he streamlined the entire process. We were never pressured into anything and every question was answered with the truth ….. rare now a days. The vehicle was delivered as promised in impeccable condition with a farewell of “ keep in touch and stop by anytime “ amazing !!! Great job .Amer and everyone involved at Serra Ford Farmington Hills Thank you!!!

Jun 25, 2024 · L S Bentley

I live out of town and ended up with an exploded tire on the highway, took my car to this dealership and it turned out I needed 4 new tires all around. My advisor Rachel was very helpful with finding me the best deal and getting my car out of the shop by the end of the day. I will definitely be recommending Rachel and this dealer to my peers in the area and will be back for any service needs while i’m in town. Thank you!

Aug 28, 2024 · Adri

I dropped my Focus ST off there yesterday morning and I was trying to get updates on what was going on all afternoon. I just wanted to know if they had started on it or not. All I got was an automated system that said they prefer to text and I believe the texts were automated as well. There was no way to get through to a live person. I saw that there was a number for John the service manager and it was the same thing. I didn't get an answer about what was going on until the next day. A heater core hose needed to be replaced and they wanted to charge me $500 to get it done. I told them I would just go to my local mechanic to get it done. They still made me pay a $175 diagnosis fee. I wouldn't recommend this place to my worse enemy.

Mar 20, 2024 · Justin Harris