Parks Buick GMC Greenville Service Department

(23 reviews)

Auto Repair Stations South Carolina Greenville County Greenville Laurens Road

Greenville County . South Carolina

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+1 864-640-4392
www.parksbuickgmc.com
2640 Laurens Rd, Greenville, SC 29607, USA

Operating Hours

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday Closed

Sunday Closed

Parks Buick GMC Greenville Service Department Introduce

Welcome to Parks Buick GMC Greenville Service Department, your premier auto repair station in Singapore, specifically dedicated to providing expert service and maintenance for all Buick and GMC vehicles. As a specialized service center within the broader category of Auto Repair Stations, we focus on delivering the highest standards of care for your Buick and GMC models, ensuring their optimal performance, safety, and longevity. Our team is comprised of certified technicians who possess in-depth knowledge of Buick and GMC vehicles, utilizing genuine OEM parts and adhering to manufacturer specifications for all services and repairs.

At Parks Buick GMC Greenville Service Department, we understand the unique engineering and technology inherent in Buick and GMC vehicles. Our commitment is to provide a service experience that aligns with the quality and reliability these brands represent. We strive to create a professional and customer-focused environment where Buick and GMC owners can trust that their vehicles are in the hands of skilled professionals who are passionate about these makes.

Our Environment: A State-of-the-Art Service Facility

Our service department boasts a modern and well-equipped facility designed to cater specifically to the needs of Buick and GMC vehicles. Our workshop is equipped with the latest diagnostic tools and equipment recommended by General Motors (GM), ensuring accurate and efficient identification of any issues your vehicle may encounter. We maintain a clean, organized, and safe working environment for our technicians. Our service bays are designed to accommodate the diverse range of Buick and GMC models, from luxury sedans and SUVs to robust trucks and vans. Additionally, we aim to provide a comfortable and welcoming waiting area for our customers, complete with amenities to make your service experience as pleasant as possible.

Comprehensive Services Tailored for Your Buick and GMC Vehicles

As a dedicated Buick GMC service department, we offer a comprehensive suite of services to ensure your vehicle continues to perform at its peak:

Routine Maintenance Services: Adhering to the recommended maintenance schedules for your Buick or GMC is crucial for its long-term health. We provide all factory-scheduled maintenance, including oil changes, filter replacements (air, oil, fuel, cabin), fluid checks and top-ups (coolant, brake fluid, transmission fluid, power steering fluid), tire rotations, and multi-point inspections.
Advanced Diagnostics: Our certified technicians utilize cutting-edge diagnostic equipment specifically designed for GM vehicles to accurately pinpoint any mechanical or electrical issues. We can diagnose complex engine problems, transmission malfunctions, electrical system faults, and more, providing you with a clear and comprehensive understanding of the necessary repairs.
General Mechanical Repairs: Our skilled technicians are proficient in handling a wide range of mechanical repairs specific to Buick and GMC vehicles. This includes engine repairs, transmission services, suspension and steering system repairs, exhaust system maintenance, and cooling system services. We use genuine GM parts or high-quality, GM-approved aftermarket parts to ensure the integrity and performance of your vehicle.
Brake Services: Your safety is our top priority. We offer complete brake system services, including brake pad and rotor replacement, brake fluid flushes, caliper repairs, and anti-lock braking system (ABS) diagnostics and repairs, ensuring your Buick or GMC has reliable stopping power.
Tyre Services: We provide tyre inspections, rotations, balancing, and alignment services to optimize tyre life and ensure a smooth and safe ride in your Buick or GMC. Our experts can also advise on the best tyre options for your specific model and driving conditions.
Air Conditioning and Climate Control Services: To ensure your comfort in Singapore's climate, we offer comprehensive air conditioning and climate control system services, including refrigerant recharging, leak detection and repair, and component replacement.
Electrical System Services: Modern Buick and GMC vehicles have sophisticated electrical systems. Our technicians are trained to diagnose and repair electrical issues, including battery problems, lighting malfunctions, wiring faults, and electronic control unit (ECU) diagnostics and reprogramming.
Genuine GM Parts: We are committed to using genuine General Motors (GM) parts designed specifically for your Buick or GMC vehicle. These parts ensure optimal fit, performance, and reliability, maintaining the integrity of your vehicle.
Warranty Services: As an authorized service center for Buick and GMC (depending on the specific dealership and its affiliation), we are equipped to handle warranty repairs and service campaigns for your vehicle. Please inquire about our warranty service policies and procedures.
Vehicle Inspections: We offer thorough vehicle inspections for routine maintenance checks, pre-purchase evaluations, and more, providing you with a detailed assessment of your Buick or GMC's overall condition.

Features That Set Parks Buick GMC Greenville Service Department Apart

Choosing our service department offers several key advantages for Buick and GMC owners in Singapore:

Specialized Expertise in Buick and GMC Vehicles: Our technicians have specialized training and extensive experience working specifically on Buick and GMC models.
Genuine GM Parts: We prioritize the use of authentic General Motors (GM) parts, ensuring the highest quality and compatibility for your vehicle.
GM-Certified Technicians: Our team includes technicians who are certified by General Motors, demonstrating their expertise and adherence to GM standards.
State-of-the-Art Diagnostic Equipment: We utilize the latest GM-approved diagnostic tools and software for accurate and efficient service.
Adherence to GM Factory Standards: Our service procedures and quality control measures follow the strict guidelines set by General Motors.
Comprehensive Service History: Servicing your Buick or GMC with us ensures a consistent and accurate record of your vehicle's maintenance history.
Customer-Focused Approach: We are committed to providing exceptional customer service, ensuring clear communication, transparency, and your complete satisfaction.
Convenient Location for Buick and GMC Owners in Singapore: Our service department is conveniently located in Singapore for easy access. Specific location details can be found on our website or through local directories.
Potential for Recall and Service Campaign Handling: As an authorized service center, we are equipped to handle any applicable recalls or service campaigns for your Buick or GMC vehicle.

Potential Promotional Information for Local Buick and GMC Owners

To show our commitment to Buick and GMC owners in Singapore, Parks Buick GMC Greenville Service Department may offer various promotions and special offers, such as:

New Customer Service Specials: Discounts or special packages for first-time Buick or GMC service clients.
Seasonal Maintenance Offers: Reduced rates on essential maintenance services during specific times of the year.
Genuine GM Parts Discounts: Special offers on select genuine GM parts and accessories.
Service Package Deals: Bundled maintenance services at a discounted price.
Tyre and Alignment Promotions: Special offers on tyre replacements and wheel alignment services for Buick and GMC vehicles.
Loyalty Rewards Programs: Benefits for returning Buick and GMC service customers.
Discounts on Specific Repairs: Limited-time offers on particular repair services common to Buick and GMC models.
Complimentary Multi-Point Vehicle Inspections: Free vehicle health checks with any scheduled service.

We encourage you to visit our website or contact us directly to learn about our current promotions and how you can save on maintaining your Buick or GMC vehicle with our expert service. Follow our social media channels for the latest updates and exclusive offers tailored for Buick and GMC owners in Singapore.

Why Entrust Your Buick or GMC to Parks Buick GMC Greenville Service Department?

For Buick and GMC owners in Singapore, Parks Buick GMC Greenville Service Department offers the specialized expertise, genuine parts, and factory-trained technicians necessary to keep your vehicle performing at its best. Our commitment to quality service and customer satisfaction ensures that your Buick or GMC receives the care it deserves, maintaining its value and reliability for years to come. Trust your Buick or GMC to the dedicated professionals at Parks Buick GMC Greenville Service Department – your authorized auto repair station for these exceptional vehicles.

Contact us today to schedule your next service appointment or to learn more about how we can help you maintain the performance and longevity of your Buick or GMC vehicle in Singapore. Our friendly and knowledgeable team is ready to assist you.

Parks Buick GMC Greenville Service Department Photos

Parks Buick GMC Greenville Service Department 0

Parks Buick GMC Greenville Service Department Location

Parks Buick GMC Greenville Service Department Customer Reviews

I scheduled an appointment with them last week to evaluate the check engine light on my truck. I was given the option to indicate that I would wait for my truck versus leaving it, when I made the appointment. I chose the option to wait for my vehicle. Upon arrival to my appointment I was told that the dealership policy was that a technician would not be available to look at my vehicle for 24-48 hours. When I explained that this was my only vehicle and that I had not made arrangements for a ride, nor was I told service would not occur on the day of my appointment , the service rider was emphatic and not particularly friendly in repeating that this was their policy and that my truck would have to be left at least another day for service. When I spoke with the service manager, he too repeated that this was their policy and nothing was to be done on the day of my appointment. When I asked why I wasn't told this on the phone, he said, "they don't tell you this on the phone, because they want to get you in for service." Needless to say I find this policy ludicrous;, when you make an appointment the expectation is that you will have service at that time. Not informing me when I made the appointment that I would have to leave my vehicle is disingenuous and completely wipes out any trust I might have had in them. I canceled by appointment, told the service manager that I would no longer do business there, explained that this was disrespectful of my time and purposely disingenuous. Contrast this experience with what happened the same day when I visited Richard Kaye GMC in Anderson. Refer to my review there.

Nov 07, 2024 · Bb Gregory

My last experience with Parks Buick on Laurens Rd was awesome. I took my car there to be serviced for an oil change just as I have been since 2021, and on this last visit, I was impressed with the service I received from Ryan in the service department. I purchased my Envision from this particular dealership in 2021 and if I'm being honest the only thing I was satisfied with after the purchase is the friendship that I have formed with Lyn Furrh. She has always been there for me when I call about any issues or concerns and when I take my car to be serviced because she remembers a past experience my husband and I had before we purchased the Buick Envision. I expressed my feelings to the service department manager Jonathan McLaughlin. Mr. McLaughlin apologized for the department's shortcomings and compted me an oil change. Since then I have noticed the service department step up to the plate, specifically one of the mechanics Ryan. One of the concerns I had was that there was no communication from the time I dropped my car off to be serviced unless I called to check on it but at my last car servicing, Ryan contacted me and kept me informed at all times. He was very informative and answered all of the questions I had in a way that was not only professional but also in a way that I could easily understand. There was what I thought was a discrepancy with the need for a future service on my paperwork and Ryan cleared that right up for me. He seemed to want to make sure I understood what happened and that I wasn't feeling like I was being taken for a ride for lack of a better term lol. Lyn always makes it her business to come check on me when she knows I'm there because she wants to make sure that I am satisfied with the services I receive. I was always so nervous when it came time to service my Buick but at this moment I can say I feel really good about having my car serviced with Parks Buick and I know that I am in the right hands if those hands belong to Lyn, Ryan, and/Jonathan.

Jan 23, 2024 · Herdivaness

Sleeze car dealership is first impression. I bought a car from them 9/28/23, after telling them up front for them not to add any of their warranties or service packages they still slid a $927 fee for me to take my car 30 miles up the road to have the oil changed. I did make them aware of it and told them that I did not want to be charged for that and the car salesman let me know that it's a done deal now that it can't be taken off or refunded buy them, it would be left up to Fidelity maintenance services and me following their strict guidelines for them to be refunded. I spent 6 1/2 hours at this place to be manipulated into paying $927 for oil change that I have to drive 40 mins. and be there before the shop closes. Impossiable for me to do. I called to explain what happened and I spoke to a guy who could careless. Service after the sale, probably the most important thing. If you do business here when you go into finance department make sure you can read the document screen. Sincerely To far to drive for oil change. Refund my money

Oct 06, 2023 · DeDe Meece

Parks has always done a great job with the maintenance on my truck. This week I had an issue and they fit me in and fixed the problem. I worked with Jonathan McLaughlin the guys first class.

Dec 01, 2023 · Cape Terrell

Associates are friendly and Knowledgeable ( Brian just saved me $ 200.00 ) Thank you!

Jan 16, 2023 · Sandi Ridge