O'Reilly Auto Parts

Located at 1179 Geneva Ave N, Oakdale, MN 55128, USA, **O'Reilly Auto Parts** functions as a prominent **Auto Parts Store** within the broader category of Auto Repair Stations, primarily by providing essential goods for sale and offering various supplementary services crucial for vehicle maintenance and repair. As a national chain, this Oakdale location aims to be a convenient and reliable resource for local users, including DIY enthusiasts, professional mechanics, and everyday drivers seeking automotive parts and advice.

The environment at a typical O'Reilly Auto Parts store, including the Oakdale location, is designed to be accessible and utilitarian. The layout usually features aisles stocked with a wide range of auto parts, from engine components and brake parts to electrical supplies and vehicle accessories. There's typically a service counter where customers can ask questions, purchase items, and receive assistance. The cleanliness and organization of the store are generally maintained to facilitate easy navigation and product identification. However, the overall customer experience within this environment can be heavily influenced by the interactions with the staff, as reflected in the provided reviews. One customer described an experience where "Hser at the counter asked if I needed help," indicating a proactive and customer-friendly environment, where employees are engaged and willing to assist beyond just processing transactions. Conversely, another review paints a picture of a deeply unsettling environment, alleging racial profiling and disparate treatment by one employee, which severely detracts from the overall welcoming nature and highlights a significant issue with customer perception and inclusion within the store.

O'Reilly Auto Parts offers an extensive range of goods for sale, covering virtually every aspect of vehicle maintenance and repair. Their inventory typically includes:

Beyond sales, O'Reilly Auto Parts also provides several valuable services that align with the "Auto Repair Stations" category:

The features of O'Reilly Auto Parts, as evidenced by the provided reviews, are a mix of highly commendable customer service and deeply concerning issues related to employee conduct.

However, a critical negative feature emerges from the second review, which alleges **racial discrimination** by an employee. The customer states that a "gentleman kinda thick red yellow hair blonde was just being racist," refusing to acknowledge the availability of items that another employee then confirmed were in stock. The customer explicitly mentions "racial profiling just because someone is tan skin" and expresses a sentiment of "never want to come back!" This is a severe allegation that, if true, represents a significant breach of ethical conduct and creates a hostile environment for customers. It suggests a deeply problematic inconsistency in customer treatment and undermines the positive aspects highlighted in other reviews. This particular incident points to a critical area where the customer experience is severely compromised by discriminatory behavior, directly contradicting any claims of universal good customer service.

While O'Reilly Auto Parts, as a large retail chain, typically offers various promotional information and benefits, specific details for the Oakdale location were not provided in the input. Generally, their promotions include:

For the most current and specific promotional offers, local users are encouraged to contact the O'Reilly Auto Parts store at 1179 Geneva Ave N, Oakdale, MN, directly using the provided phone numbers: (651) 738-1357 or +1 651-738-1357. However, potential customers should also be aware of the mixed reviews regarding customer service quality and consider the importance of fair and equitable treatment when choosing their auto parts supplier.