O'Reilly Auto Parts

O'Reilly Auto Parts ico

(189 reviews)

Auto Repair StationsMichiganOakland CountyEast Highland Road

Oakland County . Michigan

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  • Reviews
  • +1 248-714-0463
  • locations.oreillyauto.com
  • 2725 E Highland Rd, Highland Township, MI 48356, USA

Operating Hours

Monday 7:30 AM - 10:00 PM
Tuesday 7:30 AM - 10:00 PM
Wednesday 7:30 AM - 10:00 PM
Thursday 7:30 AM - 10:00 PM
Friday 7:30 AM - 10:00 PM
Saturday 7:30 AM - 10:00 PM
Sunday 8:30 AM - 8:00 PM

O'Reilly Auto Parts Introduce

As a widely recognized and accessible establishment within the platform category of Auto Repair Stations, O'Reilly Auto Parts functions primarily as a comprehensive auto parts store. While not a traditional repair shop offering full-scale mechanical services, it plays a vital role in the automotive ecosystem by providing the parts, tools, and knowledge necessary for both do-it-yourself (DIY) enthusiasts and professional mechanics to conduct repairs and maintenance. This introduction will provide a detailed overview of what local users can expect, covering the store's environment, the extensive range of services and goods offered, its distinguishing features, and common promotional incentives.

The environment at an O'Reilly Auto Parts store is generally characterized by its practical and organized layout, designed to make it easy for customers to find the parts and accessories they need. Stores are typically well-lit, clean, and stocked with a vast inventory, allowing for a self-service experience for many common items. However, the core of the O'Reilly experience is often highlighted by its "Professional Parts People" – knowledgeable staff who are readily available to assist customers. These team members can help identify specific parts, offer advice on repairs, and often explain how to use various tools or perform basic maintenance tasks. The atmosphere is generally welcoming to both seasoned mechanics and individuals new to car care, aiming to empower customers to tackle their automotive projects. Many stores also emphasize sustainability, offering free recycling for used automotive fluids and batteries, contributing to a responsible and environmentally conscious approach within the automotive aftermarket industry.

O'Reilly Auto Parts, as a prominent entity in the Auto Repair Stations category (by virtue of supplying critical components for them), offers an expansive selection of services and goods for sale. Their primary offering is a vast inventory of automotive parts for a wide range of vehicle makes and models, encompassing both domestic and import cars, trucks, SUVs, and even some marine, ATV, and lawn & garden applications. This includes:

  • Maintenance Parts: Oil filters, air filters, cabin filters, fuel filters, spark plugs, belts, hoses, and various fluids (motor oil, transmission fluid, coolant, brake fluid, power steering fluid).
  • Repair Parts: Brake components (pads, rotors, calipers), suspension and steering parts (shocks, struts, tie rods), alternators, starters, batteries, fuel pumps, water pumps, engine components, and electrical parts.
  • Tools & Equipment: A comprehensive selection of hand tools, power tools, diagnostic scanners (OBD-II readers), jacks, jack stands, and specialized automotive equipment.
  • Accessories: Car care products (waxes, cleaners, detailing supplies), interior and exterior accessories (floor mats, seat covers, wipers, lighting), and towing accessories.
  • Tires: While not a primary tire retailer like a dedicated tire shop, many locations stock common tire sizes and offer tire-related accessories.

Beyond simply selling parts, O'Reilly Auto Parts provides a suite of valuable free in-store services that are typically associated with an Auto Repair Station but offered in a retail setting. These include:

  • Free Battery Testing and Installation: Customers can bring in their vehicle or battery for a free test, and if a new battery is purchased, free installation is often provided for most vehicles.
  • Free Alternator and Starter Testing: Helping customers diagnose issues with their vehicle's charging and starting systems.
  • Free Check Engine Light Code Reading (VeriScan): Utilizing OBD-II scanners to read diagnostic trouble codes, providing customers with insights into potential issues.
  • Free Wiper Blade Installation: Assistance with installing new wiper blades purchased in-store.
  • Free Fluid and Battery Recycling: A crucial environmental service, allowing customers to responsibly dispose of used motor oil, transmission fluid, gear oil, and various types of batteries.
  • Loaner Tool Program: A popular service where customers can borrow specialty automotive tools for a refundable deposit, eliminating the need to purchase expensive tools for a one-time repair.

Several key features distinguish O'Reilly Auto Parts and contribute to its widespread appeal and role in the automotive aftermarket. The emphasis on customer service delivered by "Professional Parts People" is paramount, ensuring that customers receive accurate advice and the correct parts for their specific needs. Their extensive inventory means that common parts are usually in stock, minimizing downtime for repairs. The Loaner Tool Program is a highly valued feature for DIYers, making complex repairs more accessible. The company's commitment to sustainability through its recycling programs for fluids and batteries demonstrates a corporate responsibility. O'Reilly also offers various convenient purchasing options, including Buy Online, Pick Up In-Store, Same-Day Delivery (in select areas via third-party services), and Next-Day Home Shipping for most orders over a certain threshold, providing flexibility and speed for customers. Their comprehensive website and mobile app further enhance the customer experience, allowing for easy parts lookup, order tracking, and access to educational "How-To Hub" content and videos for DIYers.

In terms of promotional information, O'Reilly Auto Parts consistently offers a variety of deals and incentives to both individual consumers and professional shop accounts. While specific promotions change frequently, common types of offers found at this kind of Auto Repair Station (parts supplier) include:

  • Weekly and Monthly Ad Specials: Advertised discounts on popular items like motor oil, filters, brake components, and car care products.
  • Rebates: Manufacturer rebates on specific brands of batteries, synthetic oils, or other parts, allowing customers to receive money back after purchase.
  • O'Rewards Loyalty Program: Customers can sign up for this program to earn points on purchases, leading to rewards (e.g., $5 for every 150 points spent). Members also often receive exclusive discounts, birthday gifts, and special deals.
  • Seasonal Promotions: Timed offers related to specific seasons, such as deals on air conditioning refrigerants in summer, or battery and wiper blade specials in winter.
  • Online Only Discounts: Exclusive promo codes for purchases made through their website, often requiring a minimum spend.
  • Military Discount: O'Reilly Auto Parts proudly offers a 10% discount to active duty, reserve, retired service members, and veterans in appreciation of their service.
  • Bundle Deals: Discounts when purchasing multiple related items together, such as a full synthetic oil change bundle (oil and filter) or brake pad and rotor kits.

Customers can typically find information about current promotions on the O'Reilly Auto Parts website under their "Coupons & Promotions" or "Current Ad" sections, as well as through in-store signage, email newsletters, and their mobile app. These promotions are strategically designed to provide value, encourage regular maintenance, and support both the casual DIYer and the professional mechanic in obtaining quality parts at competitive prices.

O'Reilly Auto Parts Photos

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O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

Today, I stopped in this location (Highland, MI) to seek advice as to what I needed to do to solve an flapping sound coming from underneath my car. Jeremy greeted me and happily walked with me to my car (27 degrees outside) and checked out my issue. He instantly identified the problem and said that It's a fairly simple thing and that he would be happy to help me solve it. And HE DID! Jeremy was so generous with his knowledge, time and expertise. He has an "I love my job!" vibe that as a customer, is not only a breath of fresh air but also makes a bummer of a car issue something to smile about. As I was waiting for the all clear from Jeremy I spent some time looking around the store. I had the pleasure of meeting Drew. I noticed him assisting customers like they were his neighbor or friend. Drew also was so helpful, knowledgeable and friendly. He and Jeremy knew most the names of their customers; and their customers knew theirs. Jeremy and Drew are a dream team and truly take pride in their jobs, solving problems and serving customers. So impressive. GREAT JOB!

Feb 12, 2025 · LAW

When you work at oreilleys your job is to sell me the parts i come asking for… not to tell me my jeep needs a timing chain when i come in for a crank sensor.. you were wrong for one but i cant wrap my head around why so many people think they can tell whats wrong with a truck without even looking at it.

Mar 25, 2025 · Brendan Tester

Well stocked with helpful knowledgeable staff. Quick in & out. Good service putting on wipers and reading the engine numbers. Easy to park and get back out.

Oct 25, 2024 · Ernest Maier

These guys fixed my anti-oreillys pledge.. great place with great staff!

Mar 24, 2025 · Brad Alb

My husband has gone to this store three times now because the first time he went they sold him brake pads that were opened which he made them aware of and no one made sure they were all there before selling them to him. Second time he went back they gave him more expensive brake pads that weren't even for our van and the manager disappeared to the back of the store instead of dealing with the problem at hand. Now the third time hope they can figure it out. When he got there of course the manager stayed in the back the whole time and they sold him cheap brake pads this time around

Feb 24, 2024 · Jessica Byrd