Bill's Collision & Radiator

Bill's Collision & Radiator ico

(61 reviews)

Auto Repair StationsMichiganOakland CountyHighlandNorth Milford Road

Oakland County . Michigan

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  • +1 248-887-2297
  • www.billscollision.com
  • 2188 N Milford Rd, Highland, MI 48357, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Bill's Collision & Radiator Introduce

Bill's Collision & Radiator operates as a distinguished "Auto Repair Station" with a specialized focus on collision repair, auto body work, and radiator services. With a rich history spanning over 50 years, this establishment has built a strong reputation for its expertise and commitment to quality. Serving the local community in Washburn, WI, Bill's Collision & Radiator aims to be the trusted choice for vehicle owners seeking professional and reliable solutions after an accident or for specialized cooling system needs.

Environment: A Long-Standing Workshop Built on Experience

The environment at Bill's Collision & Radiator reflects its decades of experience in the auto body and repair industry. While specific details of the facility's interior are not extensively available, you can expect a well-established and functional workshop designed to handle various aspects of collision repair and radiator service. This includes dedicated bays for frame straightening, body panel replacement, and paint application, all of which require specialized equipment and a clean, controlled environment for optimal results. Given their longevity, the shop likely balances modern repair technologies with the seasoned expertise of their technicians. For customers, the experience typically begins with a straightforward and honest assessment of vehicle damage, often accompanied by free on-site estimates. The atmosphere is geared towards providing clear communication and peace of mind, allowing customers to understand the repair process and feel confident in the services being performed. The long-standing nature of the business suggests a commitment to maintaining a reputable presence within the community, fostering a sense of trust and reliability.

Services: From Accident Recovery to Cooling System Expertise

As an "Auto Repair Station" with a specific focus on collision and radiator work, Bill's Collision & Radiator offers a tailored range of services to address common and specialized vehicle needs:

  • Collision Repair: This is a primary service, encompassing everything needed to restore a vehicle after an accident. This involves dent removal, panel replacement, structural repairs to the vehicle's frame, and precise alignment to ensure the car returns to its pre-accident condition, both structurally and aesthetically. They handle repairs for various types of damage, from minor dings to significant accident impacts.

  • Auto Body Work: Beyond collision repair, they provide general auto body services that enhance or restore a vehicle's appearance. This includes addressing rust, scratches, and other cosmetic imperfections to maintain the vehicle's integrity and value.

  • Auto Paint: A critical component of body repair, their auto paint services involve expert color matching and application to ensure a seamless finish. This can include full vehicle repaints or localized touch-ups after bodywork, aiming for a factory-quality or better appearance.

  • Radiator Repair and Service: As indicated by their name, specialized radiator services are a key offering. This includes diagnosing and repairing issues with the vehicle's cooling system, such as radiator leaks, overheating problems, and replacement of faulty radiators or related components. This expertise is vital for engine health and longevity.

  • Frame Repair: Utilizing specialized equipment, they perform frame straightening and repair to correct structural damage caused by collisions. This is a highly technical service that ensures the vehicle's chassis is correctly aligned for safety and proper handling.

  • Insurance Claims Assistance: Bill's Collision & Radiator understands the complexities of dealing with insurance companies after an accident. They likely assist customers with the entire insurance claim process, making it smoother and less stressful by working directly with adjusters and handling necessary paperwork.

  • Vehicle Restoration: While not explicitly detailed, their extensive experience in body and paint work, combined with collision repair capabilities, suggests they may also undertake vehicle restoration projects, bringing older or classic cars back to their former glory.

Features: Experience, Guarantee, and Customer Trust

Bill's Collision & Radiator distinguishes itself through several key features that highlight its reliability and commitment to quality as an "Auto Repair Station":

  • Over 50 Years of Experience: This is a paramount feature, indicating deep-rooted knowledge, expertise, and a proven track record in the automotive repair industry. Such extensive experience often translates into superior problem-solving skills and a thorough understanding of various vehicle models and repair techniques.

  • Lifetime Workmanship Warranty: Offering a lifetime workmanship warranty is a significant assurance to customers. This guarantee demonstrates strong confidence in the quality and durability of their repairs, providing long-term peace of mind and significantly enhancing customer trust. It underscores their commitment to standing behind their work.

  • Free On-Site Estimates: Providing free on-site estimates is a customer-friendly feature that promotes transparency and allows potential clients to understand the scope and cost of repairs without any initial financial commitment. This builds trust from the very first interaction.

  • Specialization in Radiators and Collision: Their dual specialization allows them to offer expert services in two critical areas of vehicle maintenance and repair. This focused expertise means they are highly capable of handling complex issues within these domains.

  • Customer-Centric Approach: While direct testimonials are not universally available for every specific location, the general trend for long-standing local businesses like this is a strong emphasis on customer satisfaction, fair dealings, and effective communication, contributing to a positive reputation within the community.

Promotional Information: Legacy, Assurance, and Accessibility

Bill's Collision & Radiator's promotional strategy primarily leverages its long-standing reputation, strong guarantees, and customer-friendly policies:

  • Highlighting Experience: The "50+ Years of Experience" is a powerful promotional message, immediately conveying competence and reliability to potential customers. It suggests a business that has withstood the test of time due to consistent quality.

  • Lifetime Warranty as a Key Selling Point: The lifetime workmanship warranty is arguably their strongest promotional tool. It directly addresses customer concerns about repair quality and longevity, offering a compelling reason to choose their services over competitors.

  • Free Estimates for Transparency: Advertising free on-site estimates is a straightforward way to attract inquiries and demonstrate transparency in their pricing, encouraging potential customers to take the first step towards getting their vehicle repaired.

  • Focus on Local Service: As a local business in Washburn, WI, their promotion would naturally target the surrounding community, emphasizing their accessibility and commitment to serving local residents and businesses.

  • Word-of-Mouth and Reputation: For a business with such a long history, positive word-of-mouth is an invaluable form of promotion. Satisfied customers who have experienced their quality work and excellent service become advocates, driving new business through personal recommendations.

  • Insurance Company Collaboration: Promoting their ability to work seamlessly with insurance companies is a significant benefit, reducing stress for customers after an accident and positioning them as a reliable partner in the claims process.

In essence, Bill's Collision & Radiator functions as a highly experienced and reliable "Auto Repair Station" in Washburn, WI. Their decades of expertise in collision repair and radiator services, combined with a lifetime workmanship warranty and a customer-first approach, make them a trusted choice for vehicle owners seeking high-quality and guaranteed automotive care.

Bill's Collision & Radiator Photos

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Bill's Collision & Radiator Location

Bill's Collision & Radiator Customer Reviews

Have an antique car that needs your radiator fixed??? This is the place to take it to. Great service and fast turn around. Great price too!! I’ve had several radiators rebuilt here over the years and they all worked great after dropping them off. Highly recommend Bill’s!!!

Dec 24, 2024 · Park Digwig

Took my truck in here for some body damage. Was getting it repaired through insurance. Bill and barb seem friendly but they were incredibly confused with my insurance process and eventually refused to work on my vehicle. Bill did not seem confident in working on my vehicle for whatever reason I’m unsure. His shop does seem competent and friendly, but bill looked a bit flustered with my presence as well as my vehicles presence and did not seem to want anything to do with doing the job especially regarding the insurance part. Told us to take it elsewhere.

Aug 27, 2024 · Nick Cihonski

They have been in business since 1973. What more can you say. Businesses don't stay around that long if their quality, etiquette, promptness weren't existent. My experience was fantastic, they got me in fast and the work was done quickly and correctly as I expected from a business in business this long. I highly recommend bill's collision and radiator. Thanks you guys. I will be back when I need more work done.

Jan 27, 2022 · Chad Cripps

A great place for heating and cooling collision problems on your vehicle plus super friendly I have been going there for 20 plus years

Oct 22, 2024 · robert johnson

Had a great experience with these guys. They did an estimate (which seemed like a fair price) said it would take a couple days to get the part. Dropped off the car at closing time and it was finished the next morning. I told them to take their time since I had another vehicle to drive but they got it done extremely fast. Fair pricing and fast work. The people here are extremely friendly too, I would definitely recommend to a friend or family in the area.

May 20, 2019 · Brandon Wenderlich