NAPA Auto Parts

Auto Repair StationsOhioLake CountyMentorLiberty Business ParkTyler Boulevard
Lake County . Ohio
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- Overview
- Intro
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- Location
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- +1 440-205-6272
- www.napaonline.com
- 7900 Tyler Blvd, Mentor, OH 44060, USA
Operating Hours
NAPA Auto Parts Introduce
NAPA Auto Parts, a globally recognized name within the Auto Repair Stations and auto parts retail category, serves as a crucial resource for both professional automotive technicians and do-it-yourself (DIY) enthusiasts. While the term "Auto Repair Stations" might primarily evoke images of service bays, NAPA's role is foundational to the automotive repair ecosystem by providing the essential goods – the parts, tools, and supplies – that enable repairs and maintenance to be carried out. With a vast network of stores, NAPA is designed to be readily accessible to local users, offering a comprehensive inventory and knowledgeable staff to assist with almost any automotive need.
The environment within a NAPA Auto Parts store is typically characterized by its extensive inventory and functional layout. Stores are generally well-lit, organized, and designed to allow customers to easily navigate through various sections for different vehicle systems (e.g., brakes, engine, electrical). Shelves are stocked high with an impressive array of parts, from common maintenance items like oil filters and wiper blades to more specialized components for engines and transmissions. There's often a dedicated counter area where customers can speak with staff, order specific parts, or get expert advice. For professional mechanics, many NAPA locations also operate a robust delivery service to local repair shops, highlighting their commitment to efficiency and supporting the trade. The atmosphere is generally one of practicality and efficiency, catering to individuals who know what they need or are seeking guidance on their automotive projects. While not a luxurious retail experience, the focus is squarely on providing the right part quickly and effectively. In some larger stores, there may even be dedicated sections for heavy-duty truck parts or industrial supplies, reflecting NAPA's broad reach.
NAPA Auto Parts offers an incredibly diverse range of services and goods for sale, making it a one-stop shop for most automotive needs. Their primary offering is an expansive inventory of replacement parts for virtually all makes and models of cars, trucks, and even some heavy-duty or industrial equipment. This includes critical components like:
- Brakes: Pads, rotors, calipers, brake fluid, and brake hardware.
- Batteries: A wide selection of automotive batteries for various vehicle types, along with battery accessories and chargers.
- Filters: Oil filters, air filters, cabin air filters, and fuel filters.
- Engine components: Spark plugs, alternators, starters, fuel pumps, water pumps, belts, and hoses.
- Steering & Suspension: Shocks, struts, control arms, tie rods, and alignment components.
- Oil & Chemicals: A full range of motor oils (conventional, synthetic blend, full synthetic), transmission fluids, antifreeze, brake fluid, power steering fluid, cleaners, degreasers, and various automotive chemicals.
Several features make NAPA Auto Parts a preferred choice for local users. One of their most significant features is the sheer breadth and depth of their inventory, with over 500,000 parts available through their network, ensuring that customers can find what they need, often on the same day. This is supported by a robust distribution network and localized stocking based on regional vehicle populations. Another key feature is the knowledgeable staff. NAPA counterpersons are often experienced automotive professionals who can provide expert advice, help diagnose issues, and ensure customers get the correct part for their specific vehicle. This "Know How" is a cornerstone of their customer service. NAPA offers various tiers of parts, including their premium "NAPA Echlin" or "NAPA Gold" lines, known for their quality and durability, often designed to meet or exceed OEM specifications, catering to both professional expectations and DIY budget considerations. Their online platform, NAPAonline.com, provides features like VIN scanners for quick vehicle identification, online ordering, and in-store pickup, enhancing convenience. For professional repair shops, NAPA offers specialized tools like NAPA PROLink and NAPA TRACS, which streamline parts ordering and shop management, indicating their strong support for the automotive service industry. Furthermore, many NAPA stores are independently owned and operated, fostering a strong connection to their local communities and often offering personalized service.
For local users, NAPA Auto Parts consistently provides various promotional opportunities and loyalty programs. The most prominent is the NAPA Rewards program, where customers can earn points for every dollar spent, typically resulting in a $5 merchandise credit for every 100 points accumulated. These rewards can be redeemed on future purchases both in-store and online. NAPA frequently runs monthly deals and special flyers showcasing discounts on popular items like batteries, brakes, oil, and filters. These promotions are often advertised on their website, in local print ads, and through email newsletters. Customers can sign up for these alerts to stay informed about current savings. Additionally, NAPA often partners with organizations like AAA, offering specific discounts or benefits to members, such as a $10 NAPA Rewards credit for recycling used automotive batteries at participating stores. They also feature rebates on certain products from leading brands. Beyond direct discounts, NAPA provides value through competitive pricing on quality parts and tools, often backed by warranties. Their commitment to providing comprehensive solutions, combined with their loyalty programs and regular promotions, makes NAPA Auto Parts an attractive and reliable option for local residents managing their vehicle maintenance and repair needs.
NAPA Auto Parts Photos
NAPA Auto Parts Location
NAPA Auto Parts Customer Reviews
Ordered a part for local delivery in the afternoon and it said would be delivered the following day. It was delivered within 2 hours of placing the order! Well done!!
Apr 10, 2025 · Gary Jones
These guys are great and carry some hard to find silinoids that nowhere else stocks. Prices are about the average as anywhere else and very helpful staff members there! Will continue to buy parts here
Jun 07, 2024 · Chris Mckiddy
I work for a big company 45 min away from this location. That buys everything from the local Napa, had a battery under warranty that went bad brought it in Mentor Napa after calling to make sure I can get it swapped at a different location. The guy was not only rude but was too lazy to look up the information. Definitely my last time in that store. Just go to auto zone down the road way nicer people.
Jan 18, 2024 · Rusty Shackleford
Very displeased! I have been a customer of NAPA for 15-20 years now, and found out that the store manager that was there for the past 2 years, they just fired. Supposedly due to missing time, due to life issues. This manager took time to make sure that her employees were taken care of along with making sure her customers were taken care of. This is very disappointing to me and the employees they left without a boss. She was well loved among her crew, and I know they aren’t happy with what this corporation did either! I will be taking my business elsewhere. It was a convenience thing with NAPA at first, but I grew to like the crew, and now they rip it apart! If I have to wait a day or 2 to get my parts, then so be it! NAPA needs to rethink what they are doing! This is beyond wrong!
May 19, 2023 · Ken Binns
What a great experience I appreciate the help and experience kindness and willing to go the extra mile, thank you again!!
Jun 28, 2024 · Kathleen Facer
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