Defender Auto Glass - Mentor

Very good experience. Was able to schedule a windshield replacement quickly. Everyone was extremely professional and friendly. Work done while I waited. This was my second time using Defender Auto Glass services and both instances were great. Highly recommended.

Feb 13, 2025 · Dave Martinkowski

I needed to supply the glass and Defender gave me an install-only price that was very reasonable. They allowed me to leave the glass at their shop a couple days ahead of my appointment, which was very helpful. I was able to get the car to them early on the appointed day and they were able to have the work done ahead of schedule. I was impressed with their friendliness, helpfulness, and the quality of work.Everyone was great, especially Rich! Thank you and your team very much.

Jan 31, 2025 · Randy St.julian

Had a crack in work truck windshield. Called Defender, very professional customer service. Came out the next day on time. The two window technicians where very professional and where finished the installation in about ten minutes. Will use them again with other cracked windshields.

Oct 02, 2024 · Darryl Marsh

Defender was so easy to work with! I had a rock chip my windshield driving home from NC and placed a claim with my insurance and choose Defender as my repair facility. Debbie called me within 20 minutes of placing my claim and arranged to have their mobile guys come out to the D&S East Mentor facility for a heated garage to repair it. They were quick and got me repaired in the window they said they would. High recommend.

Jan 17, 2025 · Kaci Christison

All the associates I dealt with were extremely friendly and helpful. The cost was much cheaper than other local auto glass businesses. And the job was done quickly and professionally. I was told an hour to an hour and a half, and it was done in 45 minutes. Awesome service. I would highly recommend

Nov 07, 2024 · un4chunate

First class service from the first phone call to my appointment a week later! They exceeded expectations by completing my windshield replacement in two hours. They allotted 3 hours but finished an hour earlier. They were considerably cheaper than their competitors but their service was exceptional. It was a first class experience. Thank you

Apr 22, 2025 · Jim

I’m extremely pleased with the back window repair I received. Tyler did an excellent job, demonstrating great attention to detail throughout the process. The service was not only top notch but also efficient… my car was in and out within a day, and it was ready to roll in just an hour after the repair! The entire experience was smooth and hassle free, and I truly appreciate the outstanding service. I’ll be sure to recommend this shop to others in the area!

Mar 13, 2025 · Danny Kelly

When I called Defender for a windshield replacement, they gave me a competitive quote, scheduled the service for the next day, and did not charge extra for coming to my home. The technician showed up on time and completed the work within an hour. I was very satisfied with service and the cost.

Apr 11, 2025 · Paul Thayer

I had to call Defender a few times for some questions I had And each time I got on the phone with someone I was treated with respect and kindness, and just general, excellent professional professionalism. Jon was the gentleman who replaced my windshield and was very prompt very polite and very quick. I will recommend Defender to anyone who asks. I enjoyed the experience. Also their prices were better than other companies I called.

Mar 12, 2025 · Eve Muzic