Monroe Dodge Chrysler Jeep RAM Service Center
Auto Repair StationsMichiganMonroe CountyMonroeSouth Dixie Highway
Monroe County . Michigan
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- Intro
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- Location
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- +1 734-230-2706
- www.monroesuperstore.com
- 15160 S Dixie Hwy, Monroe, MI 48161, USA
Operating Hours
Monroe Dodge Chrysler Jeep RAM Service Center Introduce
The Monroe Dodge Chrysler Jeep RAM Service Center operates as a comprehensive Auto Repair Station, providing specialized and general automotive services to owners of Dodge, Chrysler, Jeep, and RAM vehicles, as well as other makes and models. Located in Monroe, Michigan, this service center is an integral part of the larger dealership, ensuring a seamless experience for vehicle owners from purchase to ongoing maintenance and repair. Their focus is on delivering high-quality service, utilizing certified technicians and genuine parts, to keep vehicles running optimally and safely.
The environment at the Monroe Dodge Chrysler Jeep RAM Service Center is designed with both technical efficiency and customer comfort in mind. The service department boasts a significant number of service bays, which contributes to their capacity to handle a high volume of vehicles and potentially reduce wait times. The facility is equipped with advanced diagnostic tools and equipment, essential for accurately identifying issues in modern vehicles. For customers who choose to wait, the center offers a comfortable customer lounge with amenities such as complimentary Wi-Fi, beverages, and often snacks. Some dealerships also provide early bird hours, Saturday service, and shuttle services, making it convenient for customers to drop off their vehicles and continue with their day. The overall atmosphere aims to be professional, organized, and welcoming, ensuring that customers feel confident and at ease while their vehicle is being serviced. The presence of a body shop indicates a comprehensive approach to vehicle care, addressing both mechanical and collision repair needs.
The range of services offered by the Monroe Dodge Chrysler Jeep RAM Service Center is extensive, covering nearly every aspect of vehicle maintenance and repair. As an authorized Auto Repair Station for these specific brands, they are particularly adept at handling their unique requirements. Services typically include:
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Routine Maintenance: This foundational category encompasses essential services such as oil changes (including conventional and full synthetic options), tire rotations, fluid checks and top-offs, multi-point inspections, and filter replacements (air, cabin, fuel). These services are crucial for preventive care and maintaining vehicle longevity.
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Brake Services: Comprehensive brake system care is provided, including brake pad and rotor replacement, brake fluid flushes, and diagnostic checks to ensure optimal stopping performance and safety.
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Tire Services: Beyond rotations, they offer tire balancing, wheel alignments, and sales of new tires from various reputable brands. This ensures proper tire wear, vehicle handling, and fuel efficiency.
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Engine Diagnostics and Repair: Utilizing specialized diagnostic equipment, technicians can accurately diagnose and repair complex engine issues, addressing everything from check engine light issues to more extensive engine overhauls.
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Transmission Services: This includes transmission fluid exchanges, diagnostics, and repairs to ensure smooth gear shifts and the longevity of the transmission system.
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Heating and Cooling System Service: Maintenance and repair of air conditioning systems, radiators, and other cooling components are offered to ensure cabin comfort and prevent engine overheating.
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Battery Testing and Replacement: Comprehensive battery services are available to ensure reliable starting power, especially in varying weather conditions.
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Suspension and Steering Repair: Diagnosis and repair of suspension components, including shocks, struts, and steering systems, are crucial for vehicle handling and ride comfort.
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Genuine Mopar Parts: As a dealership service center, they primarily use genuine Mopar parts, which are original equipment manufacturer (OEM) parts designed specifically for Chrysler, Dodge, Jeep, and RAM vehicles. This ensures compatibility, quality, and often comes with a manufacturer's warranty.
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Accessory Installation: For those looking to customize their vehicles, the service center can install genuine Mopar accessories, from performance upgrades to cosmetic enhancements.
The key features of the Monroe Dodge Chrysler Jeep RAM Service Center highlight their commitment to expertise and customer convenience. A significant feature is their team of factory-certified technicians. These technicians receive specialized training directly from the manufacturer, ensuring they possess in-depth knowledge of Dodge, Chrysler, Jeep, and RAM vehicles, including their latest technologies and diagnostic procedures. Many technicians boast over a decade of experience, adding to their proficiency. The use of genuine Mopar parts is another critical feature, ensuring that repairs maintain the vehicle's original specifications and uphold any active warranties. For customer convenience, they offer an online service appointment scheduling system, allowing individuals to book appointments at their leisure. Amenities such as a complimentary shuttle service and, for eligible vehicles, potentially a complimentary pickup and delivery service with a loaner car, are designed to minimize disruption to the customer's day. The dealership also emphasizes transparent pricing and often provides a complimentary car wash with every service. Their capability to handle warranty work and recalls, regardless of where the vehicle was purchased, further underscores their comprehensive service offering.
Regarding promotional information, the Monroe Dodge Chrysler Jeep RAM Service Center regularly features various specials to provide value to their customers. While specific offers are subject to change, common promotions typically include:
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Oil Change Specials: Often featuring discounts on full synthetic or conventional oil changes, sometimes bundled with multi-point inspections or tire rotations. These may include specific deals like "2 for $130 Full Synthetic Oil Changes."
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Tire Specials: Promotions on the purchase of new tires, possibly including rebates, discounts on installation, or value-added services like free tire rotations for life with purchase.
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Brake Service Discounts: Special pricing on brake pad replacement, brake fluid service, or comprehensive brake inspections.
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Battery Replacement Offers: Discounts on Mopar batteries, often accompanied by complimentary battery testing.
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Service Savings: General percentage discounts on service and/or parts purchases when a certain spending threshold is met (e.g., "Save 10% when you spend $500-$749," up to 15% or more for higher spending).
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Detailing Specials: Discounts on professional vehicle detailing services.
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Military and First Responder Discounts: Special offers as a token of appreciation for active military personnel, veterans, and first responders, often providing a percentage off service or parts.
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Mopar Coupons: Various coupons redeemable for specific services or parts, often promoted on their website.
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DrivePlus Mastercard Offers: Promotions for new DrivePlus Mastercard holders, including cash back on dealership purchases and special financing options for larger repairs.
For the most current and specific promotional information, local users are encouraged to visit the official Monroe Dodge Chrysler Jeep RAM Superstore website and check their "Service Specials" or "Coupons" section, or to contact their service department directly. This will ensure they receive the latest details on available offers and can make informed decisions about their vehicle's service needs. The Monroe Dodge Chrysler Jeep RAM Service Center aims to provide reliable, efficient, and cost-effective automotive solutions to the community.
Monroe Dodge Chrysler Jeep RAM Service Center Location
Monroe Dodge Chrysler Jeep RAM Service Center Customer Reviews
Worst service department in michigan. I have been to many dodge ram dealers and never have a experienced what happened today. Would not recommend ever going to this service center. Refused to work on warranty repair after known issue. Vehicle is not in working order and unsafe and forced me to drive an unsafe vehicle. Refused to provide any documentation of refusal. To make matter even worse, they deleted the original service appt to appear as if I was never there. Per their master mechanic a internal failure on a transfer case is still safe to drive even though a catastrophic faulure could occur and cause all tires to lock up. Refused to provide any documents of my concerns or allow me to speak with service tech to inform him of my concerns.Do Not Go here ever.
Apr 12, 2025 · Jerry Bennett
It took a while to get the truck in, but that’s the nature of it nowadays. Once the truck was there, it was repaired very quickly, broken manifold bolts on hemi 1500. 86,454 The truck is running noticeably better, no ticking knocking sound from the engine. Thank you, Jamie Nick for your patience with me overall AAA plus outstanding.
May 15, 2024 · Jay W
Got there when they first opened. They said it would take an hour and they were correct. The waiting area was comfortable and service was priced properly.
Mar 03, 2023 · Antonio Bradley
Just had a defective tire replaced (covered under warranty) ... but, it was far from a free replacement. We were charged $155.67 labor to have ONE tire changed. This place will go above and beyond to to make an extra buck at the expense of its customers. Replacing a defective tire under warranty - and possibly a manufacturer recall - should cover all costs - including installation.
Apr 29, 2024 · John
Took my 2021 Chrysler Pacifica Hybrid in for routine service. I was so happy with the whole experience. Very friendly staff and a quick and comfortable wait time. Thank you so much for making me feel important as a customer.
Jan 05, 2023 · Janeen Vurro
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