Meineke Car Care Center

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  • +1 828-270-7267
  • www.meineke.com
  • 1052 11th Ave Blvd SE, Hickory, NC 28602, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

Meineke Car Care Center Introduce

For vehicle owners in Hickory, North Carolina, Meineke Car Care Center at 1052 11th Ave Blvd SE, Hickory, NC 28602, USA, serves as a prominent and accessible destination for a wide array of automotive repair and maintenance needs. As a well-established franchise operating as an Auto Repair Station, Meineke offers a comprehensive suite of services designed to keep local vehicles running safely and efficiently. You can contact them directly at (828) 270-7267 or +1 828-270-7267.

Environment and Customer Experience

The Meineke Car Care Center in Hickory aims to provide a professional and comfortable environment for its customers. Reviews indicate a focus on creating a welcoming atmosphere, with mentions of a "nice lady in the front" and generally "friendly and respectful" staff. While explicit details about the physical layout of the service bays are not provided, the general Meineke brand standard suggests a clean, organized, and modern workshop equipped to handle various automotive tasks. A notable feature often found at Meineke locations, and likely present here, is a comfortable waiting area, sometimes equipped with amenities like wireless internet, as is standard for many reputable auto service centers. The overall goal is to ensure that while repairs are being conducted, customers have a pleasant and accommodating experience. However, it's also worth noting that, like any busy service center, there can be instances of longer wait times for appointments, as indicated by one customer's experience of a significant delay, highlighting the importance of managing expectations for service duration.

Comprehensive Services and Goods Offered

Meineke Car Care Center in Hickory, as a full-service Auto Repair Station, provides an extensive range of maintenance and repair services for various vehicle makes and models. Their services typically include, but are not limited to:

  • Oil Changes: A fundamental service, performed efficiently to maintain engine health. They often offer various oil change packages to cater to different vehicle requirements and budgets.
  • Tire Services: This includes tire rotation, balancing, repair, and replacement. The ability to handle tire rotation efficiently suggests they are well-equipped for this common maintenance task.
  • Brake Services: Comprehensive brake inspections, pad replacement, rotor resurfacing or replacement, and full brake system repairs are standard offerings, critical for vehicle safety.
  • Exhaust and Muffler Services: Meineke has historically been known for its expertise in exhaust systems, offering repair and replacement of mufflers, catalytic converters, and other exhaust components.
  • Steering and Suspension: Services aimed at ensuring a smooth ride and precise handling, including alignments, shock and strut replacement, and power steering repairs.
  • AC Services: Diagnosis and repair of automotive air conditioning systems to ensure comfortable driving conditions.
  • Battery Services: Testing, replacement, and related electrical system checks to ensure reliable vehicle starting.
  • Vehicle Inspections: As highlighted by a customer review, they perform vehicle inspections, including state inspections, and demonstrate honesty in advising customers if an inspection is not genuinely needed.
  • Diagnostics: Utilizing diagnostic equipment to accurately identify issues, such as those indicated by a check engine light, for effective repair.
  • General Maintenance and Repairs: This broad category includes services like fluid flushes, belt and hose replacement, tune-ups, and addressing various minor and major mechanical repairs.

While Meineke primarily offers services, as an "Auto Repair Station" they implicitly provide and install necessary auto parts for the repairs they conduct. This includes components like tires, brake pads, filters, exhaust parts, and other mechanical components relevant to their service offerings.

Key Features

Meineke Car Care Center in Hickory possesses several features that define its service approach and distinguish it in the local market:

  • Honesty and Integrity: A standout feature, as demonstrated by the customer who was advised against an unnecessary inspection. This act of honesty builds significant trust and distinguishes the center from others that might prioritize profit over customer need.
  • Competitive Pricing: One customer noted that the Hickory Meineke branch was able to "beat the price of Statesville Meineke by 100's of dollars," indicating a commitment to competitive pricing and potentially offering better value to customers.
  • Experienced Management and Staff: The presence of a "really nice manager" and "nice lady in the front" suggests a well-managed team that contributes positively to the customer experience. The branch has been serving the community since 2023, developing a loyal following.
  • Online Appointment Scheduling: The ability to schedule appointments online, as mentioned by a customer, adds convenience for busy individuals who prefer digital planning.
  • Comprehensive Warranty: Meineke locations generally offer a warranty on their work, typically 12 months/12,000 miles, providing customers with peace of mind regarding the quality and durability of repairs.
  • Technological Integration: Some Meineke centers offer digital inspection reports, complete with pictures and videos, and online payment options, showcasing a modern approach to customer service and transparency.
Promotional Information

Meineke, as a national franchise, often runs various promotions and discounts, which would likely be available at their Hickory location. While no specific ongoing promotions were provided, typical Meineke promotions include:

  • Oil Change Coupons: Frequent discounts on various oil change packages.
  • Brake Specials: Promotional pricing on brake inspections and repair services.
  • Tire Deals: Offers on new tire purchases, often combined with installation services.
  • Seasonal Promotions: Discounts tied to specific seasons or common automotive needs (e.g., summer AC checks, winter tire prep).
  • Meineke Rewards Program: A loyalty program where customers can earn points for services and redeem them for free maintenance, and potentially benefits like free towing.
  • Flexible Financing Options: Meineke often offers special financing plans for larger repairs through a Meineke credit card, allowing customers to manage costs over time.

Customers are encouraged to check the Meineke website or contact the Hickory location directly for the latest coupons and promotional offers to maximize savings on their auto care needs. The center's ability to offer competitive pricing, as evidenced by a customer's experience, further adds to its attractiveness for value-conscious consumers.

In conclusion, Meineke Car Care Center at 1052 11th Ave Blvd SE in Hickory, NC, positions itself as a dependable Auto Repair Station capable of handling a wide range of automotive services. With a focus on honest advice, competitive pricing, and a customer-friendly environment, Meineke strives to be a trusted partner for vehicle owners in the local community, despite occasional challenges with appointment timeliness.

Meineke Car Care Center Photos

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Meineke Car Care Center Location

Meineke Car Care Center Customer Reviews

I had a great experience in Feb, really nice manager and beat the price of statesville Meineke by 100's of dollars. Returned last week for tire rotation and oil change, scheduled an appoint on line for 12:30 . Literally didn't take my car Back till 2:30. Nice lady in the front, but no real apologies, no discount , which would have been nice. !

Apr 22, 2025 · Susan Drum

I appreciate their honesty. I had an appointment to get my car inspected. I did not realize that though my tag was up for renewal, I did not need an inspection this year. They could have easily done the inspection and taken my money, but they informed me and saved me the time and money.

May 20, 2025 · Jordan Canterbury

Would highly recommend this shop. I have a Miata that had brakes not working correctly on Tuesday with plans to take it to a track day on Saturday. I took it to another shop and had it returned without them fixing it, and then called multiple shops in three different towns to try and get it in and fixed on a deadline. They were the only people willing to look it at for us, and they got it done so we could make it to the track day. Also great customer service, reasonable pricing, and communicated great. Really really appreciate finding this shop and will definitely return for everything we need to have done.

Feb 17, 2025 · Justin B

Took my $ and said it was fixed but did get very far without realizing it wasn't. Apparently the only guy that knows about that particular problem was out of town. Had to drive to work in Conover for a week without being able to get over 45 miles an hour and it took its time getting up to that speed.

May 20, 2025 · Jason Cucina

Do not take your vehicle to these frauds! I paid $1400 to get my A/C fixed, I paid for what for Melissa told me needed to be fixed! I picked my truck up & it was STILL blowing heat! I spoke with the manager & he is now saying it’s the right actuator/ blend door & they would take care of it, & they didn’t! So I took my car back yesterday so they could fix it & was told to come back today to pick it back up! Now they’re telling me what they fixed wasn’t the issue & they have to charge for something else which I do not have the money for I just paid them $1400 to fix the A/C last week which they didn’t do. So I asked Melissa what did I pay for & she proceeded to tell me “you paid for what I THOUGHT WAS WRONG”…. What you thought was wrong so you just scammed me for money($1400) …. Do not goto this place of business they will scam you, then tried to charge me $1100 for a freaking OIL CHANGE!!! ZERO STARS

Apr 16, 2025 · Jade Gist