Mavis Tires & Brakes

Located at 5770 Peachtree Industrial Blvd Ste 200, Norcross, GA 30071, USA, Mavis Tires & Brakes stands as a prominent auto repair station serving the local community. This establishment functions as a comprehensive auto parts store and service center, catering to a wide array of vehicle maintenance and repair needs. As an integral part of the "Auto Repair Stations" platform category, Mavis Tires & Brakes provides both essential goods, such as tires and other auto parts, and critical services like installation, repair, and general vehicle upkeep.

The facility itself, situated on a busy industrial boulevard, is designed to accommodate a steady flow of customers and vehicles. While specific details about the interior aesthetics aren't widely publicized, typical Mavis Tires & Brakes locations aim for a functional and clean environment, offering a waiting area for customers while their vehicles are being serviced. This usually includes comfortable seating and, often, amenities like Wi-Fi to enhance the customer experience during wait times. The emphasis is generally on efficiency and a professional, no-frills approach to automotive service, ensuring that customers feel their vehicles are in competent hands. The exterior, given its location on a major thoroughfare, is typically well-marked and easily accessible, with ample parking to manage customer traffic effectively.

Mavis Tires & Brakes offers a broad spectrum of services, making it a convenient one-stop shop for many automotive needs. Their core offerings, as the name suggests, include extensive tire services. This encompasses everything from new tire sales, a wide selection of brands and types to suit various vehicles and driving conditions, to tire installation, rotation, balancing, and puncture repair. For those experiencing issues with their tires, Mavis provides diagnostic services to identify problems and recommend appropriate solutions. Beyond tires, brake services are another primary focus. This involves brake inspections, pad and rotor replacement, brake fluid checks, and addressing common braking system issues to ensure vehicle safety. These fundamental services are crucial for any vehicle owner and are consistently highlighted as key offerings.

In addition to tires and brakes, Mavis Tires & Brakes generally provides a range of other essential automotive repair and maintenance services. This often includes oil changes, which are vital for engine longevity and performance. They typically offer different types of oil, including conventional, synthetic blend, and full synthetic, to meet various vehicle specifications and owner preferences. Wheel alignments are another common service, essential for proper tire wear, steering control, and overall vehicle handling. Other services can include battery testing and replacement, suspension repair, exhaust system repair, and general vehicle diagnostics. While the specific extent of general repair services can vary slightly by location, the Norcross branch, like others, is equipped to handle a significant portion of common automotive issues, positioning itself as a reliable local garage for a variety of car troubles. The objective is to provide a comprehensive suite of services that addresses the recurring needs of vehicle owners in the area.

Customer experiences at Mavis Tires & Brakes, as with any service-oriented business, can vary, and this Norcross location is no exception. Some customers have lauded the **excellent customer service**, highlighting **friendly staff** and **fast and efficient service**. One particular review praises a staff member named Jay for being "very helpful" and notes the quick turnaround time for a tire patch, with the customer being "in and out in less than thirty minutes." This points to instances of highly positive interactions where the staff is knowledgeable, courteous, and effective in their work. Such testimonials underscore the potential for a smooth and satisfactory experience, especially when specific tasks like tire repairs are handled promptly and professionally. The emphasis on speed and efficiency, while maintaining friendly service, is a significant feature that appeals to busy customers seeking quick resolutions to their automotive issues.

However, it's also important to acknowledge that not all experiences are consistently positive. One customer review details a highly negative encounter involving incorrect diagnosis and billing for unperformed or unnecessary services. This individual reported being charged for a tire patch on the wrong tire and not having the actual punctured tire fixed, leading to frustration and the need for a refund. This kind of feedback points to potential inconsistencies in service quality or communication, particularly when the management might not be present. The comment about "scams are in play" on Sundays when "the boss is away" suggests an area where customers may need to exercise caution or be more vigilant about verifying the work being done. Such incidents, while not representative of every customer interaction, highlight the importance of clear communication and careful oversight within the service process.

When considering promotional information, Mavis Tires & Brakes, as a large chain, frequently offers various deals and discounts to attract and retain customers. While specific current promotions for the Norcross location are best found directly on their website or by calling their phone number at (678) 856-3985, typical promotions often include discounts on new tire purchases, special pricing on oil changes, rebates on specific tire brands, or bundles on services like tire rotations and balancing when combined with an oil change. They also often provide seasonal promotions, such as discounts on winter tires or pre-travel vehicle checks. Customers are encouraged to inquire about any current offers or look for coupons online before visiting. Utilizing their phone number, (678) 856-3985 or +1 678-856-3985, is the most direct way to get up-to-date information on service availability, pricing, and any ongoing promotional deals. It's advisable for potential customers to call ahead to discuss their specific needs and confirm service details, which can also help in setting expectations and potentially avoiding misunderstandings regarding diagnoses and charges.