Marathon Auto Service

So, Marathon Auto Service responded to this review with a lie. They suggest that I bought the exhaust system from Amazon. Typical hack garage reply. It was purchased from Americantrucks.com. It is a $700 stainless steel cat-back exhaust system made by C&L Exhaust, specifically for a 2017 Chevy Silverado. Literally MADE SPECIFICALLY for the vehicle they couldn't install it on. As far as the mechanic who was out, he was the welder. It's a non-welded exhaust system so any mechanic can do it, and I told them that. They said okay, their other mechanic can do it. When they turned it over to me, the tips were not even correctly aligned...one was upside down, and the other was cocked to one side. Any REAL mechanic could have done it. It appears the garage "mechanic" simply ordered a Haynes manual off Amazon, read a couple of pages, and now calls himself a mechanic. This is a terrible garage. Stay far away. They are hacks. They do not appear to care about quality, only turnover. If you care about quality and craftmanship find a different garage. I purchased a "cat-back" exhaust kit designed and built specifically for my 2017 Chevy Silverado. I hired this Marathon Auto to install it. It was designed so any idiot could put it in easily. I dropped my truck off there one morning at 8:30 a couple of weeks ago, and the woman there told me it would be around $200-$250. I said fine. She called me at around 11:30 am and said it was ready. I told her I would pick it up later that evening before they close. When I arrived to pick it up, I looked at it, and was disgusted with the work performed. I asked the "mechanic" who did the work to come take a look at it. The angled exhaust tips were installed hap-hazard. The angle cut on them was ignored, so the tips looked goofy as they were not turned as they should have been, and one angle was point to the side of the truck, while the other was almost upside down. Also, the entire dual system was not centered on the rear of the truck. One tip was off, further toward the center of the truck than the other one by 3 1/2". Even worse, the drived side exhaust angled sharply down, while the passenger side was straight and level as it was supposed to be. When asked about it, the "mechanic" said he worked for hours to get the set-up correct!!! LOL! They only had my truck 2 1/2 - 3 hours before they called and advised me it was done. He then had the unmitigated gall to tell me he could fix it if I left it with him another day! I told him they had it all day today, and this was the best they could do, that they expected this was good enough! I also told them NOT to weld it...and of course, he tack welded it, so it can't be fixed without cutting hte welds. So no, I have to take it to a shop where someone cares about quality and craftmanship. If YOU care about quality and craftmanship, then you might consider finding another garage. these people appear to only care about turnover. Get them in and get them out. I will never let this terrible, unconcerned shop touch another one of my vehicles ever again. Also, after being told it would be around $200-$250, it ended up being $370 for this shoddy work.

Nov 18, 2024 · Ryan

I took my car in for a exhaust issue. They were extremely friendly and nice. They let me know that the part should still be under warranty and for me to take it to the dealership. Their honesty was greatly appreciated. I definitely recommend them.

Jan 18, 2025 · John Thompson

They did a great job on my Dodge Durango they are Honest reliable and affordable I will be back for up coming services….THANK YOU!

Feb 03, 2025 · Scott Tandler

Don't go here if you need a alignment. Had work done. They sent my car out for a alignment. Which was done wrong and now I'm replacing 2 tires due to being worn out from an improper alignment

Jan 09, 2025 · Tim Coonce

Why is it so hard to find a trustworthy mechanic?! They charged me almost $20 more than what they quoted, knowing very well that money is tight for me, and didn't mention anything about it. When I called, they told me I should have seen the sign on the counter saying there’s an extra charge for credit cards! Seriously?! Their walls and counters are LITTERED with signs! It’s impossible to see something like that unless you’re looking for it! If I knew then I would’ve paid in cash! YOU SHOULD HAVE TOLD ME THERE WAS AN ADDITIONAL CHARGE FOR CREDIT CARDS. THIS IS NOT SOMETHING THATS COMMON SENSE! I will never go back to such a shady place.

Jul 24, 2024 · Lisa Koenig