Maggs Auto Body LLC

Horrible service. I had an accident on I 95. Cops called in their crew for the wrecker. I went to the hospital. I tried paying cash the next day at their shop to access my car. Refused my money, closed for the weekend. Ended up having to pay 2x as much for 'holding my car' over the weekend. I wasn't trying to get my car back, they were already going to scrap it. Trash business, if you see their wrecker at your accident request a different service. Will price gouge you every chance they get.

Jun 13, 2024 · Eric E

VERY UNPROFESSIONAL AND DISRESPECTFUL…..! I WONT RECOMMEND THIS SHOP AT ALL … IF I CAN RATE THIS PLACE FROM 0 TO 10 ILL GIVE THEM -1 I had the worst experience in this place, first, it took 3 moths for my car to get fixed. I had problems with my rental coverage because I exceeded the time. Second, when finally I got my car, few days later something about the signal lights starting to give me problems, so I took the car back to the shop, they couldn’t fix it and I had to take it like that again, later I took it back for the same problem, now I left it for a whole day, they fixed the problem, I was satisfy. Few months later something else related to the fix that they did started to give me problems, so I took it back to the shop, I left it for a whole day again, the next day they called me to go to the shop because they have to show me something, when I got there they toll me that someone touched the car, “meaning someone else try to fix the car after before I took it there” I explained to them that the only shop that my car was touched and fixed after the accident was there, one of the mechanic got really nasty with me, disrespecting me, being very unprofessional with me, saying that what you want is a new car or what!!! Saying that I’m trying to take advantage of them. Right in front of the manager or the person in charge. Him being a latino said you all Hispanic are like this, trying to take advantage and now trying to get everything's fix in the car. I wasn’t trying to take advantage, but If something related to the accident and something related to what they fixed is giving me problems, the job or the responsibility of the shop is to fixed because they got paid 14k from the insurance to do it right. They just told me this parts we didn’t touch, someone else fixed. And you try to take advantage of us. Over all since the beginning to the end I had a bad experience, plus asking me to give them the money in cash and not by check or debit card was something sneaky too. Now I called the insurance and I took my car to another shop that works directly with the insurance. I’m not a person that writes or gives reviews, but I work in costumer service and you never treat a client like that, that’s why I felt that something like this I can’t let it pass.

Nov 25, 2023 · J Z

Recently a member of our family was in a bad car accident. Maggs Auto Body was summoned and towed the car to there shop. We had no idea what to do next. I called Chris the manager who happened to be very busy yet he still went out of his way to explain what we had to do next. He was a tremendous help. They were also very fair with what we owed them. I highly recommend this business

May 21, 2023 · Joey Pisani

Jay the owner and Chris the manager went above and beyond to get back on the road, very professional and trustworthy. I would highly recommend this shop. Thank you Maggs Auto Body for making a stressful time easier

Oct 04, 2023 · Asmae Boujaddi

Chris was helpful and knowledgeable. Highly recommend this business.

Nov 18, 2024 · Valya B

I recently had my car serviced at Maggs Autobody in Norwalk, and I couldn't be more pleased with the experience. From the start, their communication was outstanding. Chris “the manager” consistently kept me updated on the progress of my car, which made the entire process much smoother and less stressful. It’s clear that they value their customers and take pride in their work. I highly recommend Maggs Autobody for anyone needing quality service and great communication!

Mar 17, 2025 · Diego Claros