Lexus Service- McGrath Lexus of Westmont

Lexus Service- McGrath Lexus of Westmont ico

(32 reviews)

Auto Repair StationsIllinoisDuPage CountyWestmontEast Ogden Avenue

DuPage County . Illinois

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 331-299-4631
  • www.mcgrathlex.com
  • 500 E Ogden Ave, Westmont, IL 60559, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

Lexus Service- McGrath Lexus of Westmont Introduce

Welcome to Lexus Service at McGrath Lexus of Westmont, located at 500 E Ogden Ave in Westmont, Illinois. As a dedicated service center within the McGrath Lexus dealership, we specialize in providing top-tier automotive care exclusively for Lexus vehicles, positioning us as a premier Auto Repair Station for Lexus owners in Westmont and the surrounding areas. Our commitment to upholding the high standards of the Lexus brand is evident in our professional service advisors, certified technicians, and the use of genuine Original Equipment Manufacturer (OEM) Lexus parts. We strive to offer an unparalleled service experience that ensures the optimal performance, safety, and longevity of your luxury vehicle.

As part of a Lexus dealership, the service environment at McGrath Lexus of Westmont is designed to reflect the premium nature of the brand. Customers can expect a comfortable and welcoming reception area, often with amenities to enhance their waiting experience. The service bays are equipped with advanced diagnostic tools and equipment specifically tailored for Lexus vehicles, ensuring accurate assessments and precise repairs. The overall environment is professional, clean, and focused on providing a seamless and high-quality service experience.

Lexus Service at McGrath Lexus of Westmont offers a comprehensive range of services to meet all your Lexus vehicle's needs. These services include routine maintenance such as oil changes, filter replacements, fluid checks, and scheduled maintenance according to Lexus factory recommendations. We also provide more extensive repair services, including brake service and repair, tyre services (including rotation, balancing, and alignment), battery testing and replacement, engine diagnostics and repair, transmission service, air conditioning and heating system service, and electrical system troubleshooting and repair. Our certified Lexus technicians have the specialized training and expertise to handle any issue your Lexus vehicle may encounter, using genuine OEM Lexus parts to ensure the highest quality and compatibility.

The customer reviews for Lexus Service at McGrath Lexus of Westmont highlight several key features of their service. One customer expresses "sincere appreciation for the exceptional service" received from their service advisor, Nick Gentile. Nick is lauded for his "professionalism, courtesy, and patience," as well as his remarkable ability to explain complex automotive issues in a clear and understandable manner. This feedback underscores the importance of clear communication and a customer-centric approach in building trust and ensuring a positive service experience. The reviewer also notes that Nick consistently went above and beyond, demonstrating a strong commitment to providing excellent service, leading the customer to declare McGrath Lexus as the "best dealership ever." This level of personalized attention and dedication is a significant feature of the service experience here.

Another customer specifically praises the fast and easy process facilitated by Javier during their service visit. The fact that the service was completed quicker than expected is a testament to the efficiency of the service team. Additionally, this customer's request to not have their car washed was not only acknowledged but also clearly communicated to the service team with a visible note placed in the vehicle. This attention to detail and willingness to accommodate specific customer preferences, even for minor requests, demonstrates a commitment to providing personalized and attentive service.

A key feature of Lexus Service at McGrath Lexus of Westmont is the expertise and specialization in working exclusively with Lexus vehicles. Our technicians are factory-trained and possess in-depth knowledge of Lexus engineering and technology. This specialization ensures that your vehicle is in the hands of professionals who understand its unique systems and requirements. Furthermore, the use of genuine OEM Lexus parts guarantees that any replacements or repairs are performed with components specifically designed for your vehicle, maintaining its performance, reliability, and resale value.

While the provided information does not include specific promotional details, service departments at dealerships often offer various specials or incentives. These might include discounts on specific maintenance services, seasonal offers (e.g., for winter or summer car care), or package deals for routine maintenance. Lexus owners in the Westmont area are encouraged to contact Lexus Service at McGrath Lexus of Westmont directly at (331) 299-4631 or +1 331-299-4631 to inquire about any current service specials or promotions that may be available. Checking the McGrath Lexus of Westmont website is also a good way to stay informed about any ongoing offers.

In conclusion, Lexus Service at McGrath Lexus of Westmont provides a premier Auto Repair Station experience for Lexus owners in Westmont, IL. The positive customer reviews highlight the professionalism and expertise of service advisors like Nick Gentile and Javier, the efficiency of the service process, and the meticulous attention to customer needs. With a focus on genuine OEM Lexus parts and factory-trained technicians, you can trust that your vehicle will receive the highest level of care. We encourage Lexus owners in the area to experience the exceptional service offered at McGrath Lexus of Westmont.

Lexus Service- McGrath Lexus of Westmont Photos

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Lexus Service- McGrath Lexus of Westmont Location

Lexus Service- McGrath Lexus of Westmont Customer Reviews

i am writing to express my sincere appreciation for the exceptional service I received from Nick Gentile, my service advisor. His professionalism, courtesy, and patience were truly outstanding. He possesses a remarkable ability to explain complex automotive issues in a clear and understandable manner, making me feel completely at ease throughout the entire process. Beyond his technical expertise, Nick consistently went above and beyond and commitment to providing excellent service. Thank you best dealership ever

May 10, 2025 · E

Javier helped me when I took my car in for service today. Fast and easy process. Everything was done quicker than expected as well. I asked if it could please not be put through the wash and when I got to my car, there was a sheet of paper on the dash that stated, "No Car Wash" in red. Much appreciated.

Feb 09, 2024 · Scott Von Drasek

So far very satisfied with the service team at this Lexus location. I came by recently to get my vehicle serviced for it's first 5k. Javier and Jared were the techs who took care of me recently and was very clear and transparent in communication, identifying exactly the work that would be done and approximate time it would take to complete the service (~1 hr). Service went through as expected and vehicle was cleaned and vacuumed which is a nice service provided anytime you take in your vehicle. Some other things to note, I didn't have an appointment in place, yet they were still will to accommodate which was great. I also brought up a brake noise issue I had been experiencing since I had purchased the vehicle. I was able to replicate with a tech in the car, and ended up coming back for a follow up appointment to get the brake actuator system replaced and luckily still under warranty so no cost on my end for this fix. Overall the service team is great here, and provided updates throughout the service process. Very much looking forward to having my vehicle serviced here in future. 'Til next time, cheers!

Sep 13, 2021 · Francis Raymundo

My first experience with Louis from the service department was good when I have my 4 tires and 2 rims charge, my 2nd experience with them was horrible especially with Brad the and manners he talked to me was very unprofessional. I had my tire punctured by a nail and I took for replacement knowing that my tires are covered under warranty that I was supposed to pay only for the service, but they got all mixed up and I was trying to explain to Brad he told me I was talking crab I felt so bad because my is serviced and done by lexus never took my car anywhere else. Instead of him to provide solutions for what they caused brad told me I was saying crab and as we speak my refund has not been made, I paid $368.70 for a new tire when my tires are still under warranty. He didn't care at all .

Aug 10, 2023 · Randy Abri-Akom

You buy a Lexus to experience amazing. Riding in comfort and style with reliable service is a must. No doubt, they hit the mark. Although, I wish there was a way to remove the speed limiter!

Jan 01, 2024 · Peter Gal