Lenoir City Ford, Inc. Service

(30 reviews)

Auto Repair StationsTennesseeLoudon CountyLenoir CityU.S. 321

Loudon County . Tennessee

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  • Intro
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  • Location
  • Reviews
  • +1 865-988-0003
  • www.lenoircityford.com
  • 775 US-321, Lenoir City, TN 37771, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Lenoir City Ford, Inc. Service Introduce

Welcome to the local introduction of Lenoir City Ford, Inc. Service, an integral part of the Lenoir City Ford dealership located at 775 US-321, Lenoir City, TN 37771, USA. As a dedicated service center within the broader category of Auto Repair Stations, Lenoir City Ford, Inc. Service specializes in the maintenance and repair of Ford vehicles, offering a unique advantage of factory-trained technicians and genuine Ford parts. You can reach their service department at their local phone number: (865) 988-0003 or their mobile number: +1 865-988-0003.

The environment of Lenoir City Ford, Inc. Service, being part of a Ford dealership, likely offers a professional and customer-focused setting. One customer review specifically mentions a "nice waiting area," suggesting that they prioritize the comfort and convenience of their clients while their vehicles are being serviced. Dealership service centers typically feature comfortable waiting lounges with amenities such as seating, Wi-Fi, and possibly refreshments. The service bays themselves would be equipped with specialized tools and diagnostic equipment tailored for Ford vehicles, ensuring that repairs are conducted to manufacturer standards. The overall environment is expected to be clean and well-maintained, reflecting the professionalism of an authorized dealership service center.

The services offered by Lenoir City Ford, Inc. Service are comprehensive, catering specifically to the needs of Ford owners. As an authorized service center, they handle a wide range of maintenance and repair services, including:

  • Routine maintenance: This includes oil changes, tire rotations, fluid checks, filter replacements, and scheduled maintenance as per Ford's recommendations to keep your vehicle running smoothly and maintain its warranty.
  • Warranty repairs: As a Ford dealership service center, they are authorized to perform warranty repairs on Ford vehicles, ensuring that any issues covered under your vehicle's warranty are addressed correctly using genuine Ford parts.
  • Recall services: One customer explicitly mentioned having a "recall" addressed on their truck. Dealership service centers are the primary point of contact for handling safety recalls issued by the manufacturer, ensuring that these crucial updates and repairs are performed efficiently and correctly.
  • General repairs: Beyond routine maintenance and warranty work, they are equipped to handle a wide array of general repairs, including brake service, battery replacement, engine diagnostics and repair, transmission service, exhaust system repair, air conditioning service, and more.
  • Genuine Ford parts: Using genuine Ford parts ensures the quality, reliability, and proper fit for your vehicle, maintaining its performance and integrity.

Several key features distinguish Lenoir City Ford, Inc. Service. The mention of a "very pleasant staff" in one review highlights their commitment to customer service. Positive interactions with service advisors and technicians can significantly enhance the overall experience of getting your vehicle serviced. The praise for "Jason" being "incredible to work with," "super professional," and "knowledgeable about his job" underscores the expertise and dedication of their service team. Having knowledgeable technicians who understand Ford vehicles inside and out is a significant advantage for owners. Furthermore, the ability to turn a potentially "nightmare" situation into a "great experience" indicates their problem-solving skills and commitment to ensuring customer satisfaction.

Promotional information for Lenoir City Ford, Inc. Service is not detailed in the provided reviews. However, Ford dealership service centers often offer various promotions and incentives, such as:

  • Seasonal service specials: These might include discounts on services like air conditioning checks in the summer or battery inspections in the winter.
  • Oil change and tire rotation packages: Bundling common maintenance services at a discounted price.
  • Discounts on specific parts or accessories.
  • Coupons or special offers sent via mail or email to Ford owners in the local area.
  • Service financing options.

Local users interested in potential promotions at Lenoir City Ford, Inc. Service are encouraged to check their official Ford dealership website or contact their service department directly. Dealerships often have dedicated sections on their websites for service specials and coupons. Calling their service advisors can also provide information on any current offers that might be relevant to your vehicle's needs.

In summary, Lenoir City Ford, Inc. Service in Lenoir City, TN, offers a reliable and professional option for Ford owners seeking auto repair and maintenance. Their pleasant staff, comfortable waiting area, and knowledgeable technicians, like Jason, contribute to a positive customer experience. As an authorized Ford service center, they provide comprehensive services, including recall work, warranty repairs, routine maintenance, and general repairs, using genuine Ford parts. While specific promotional details are not available in the provided reviews, potential customers should inquire directly about any current offers. For Ford owners in the Lenoir City area, Lenoir City Ford, Inc. Service provides the expertise and quality of an authorized dealership service center.

For local residents of Lenoir City and surrounding areas who own Ford vehicles, Lenoir City Ford, Inc. Service offers the distinct advantage of specialized knowledge and genuine Ford parts. The positive feedback regarding their staff and service quality suggests a commitment to customer satisfaction. Whether you need routine maintenance, warranty work, or have a specific repair issue, their team is equipped to handle your needs with professionalism and expertise. Remember to check their website or contact them directly for any ongoing service specials or promotions that could further enhance the value of their services.

Lenoir City Ford, Inc. Service Location

Lenoir City Ford, Inc. Service Customer Reviews

We had a recall on our truck. Very pleasant staff and nice waiting area.

Mar 22, 2025 · Terry Roark

Jason was incredible to work with! What could have been a nightmare with our vehicle, turned into a great experience. He did what it took to make sure we were taken care of and our car was fixed properly! Super professional and knowledgeable about his job! We can’t thank him enough!

Feb 18, 2024 · Danielle Payne

Jason was incredible to work with! What could have been a nightmare with our vehicle, turned into a great experience. He did what it took to make sure we were taken care of and our car was fixed properly! Super professional and knowledgeable about his job! We can’t thank him enough!

Feb 18, 2024 · Danielle Payne

Always good experiences with Lenoir City Ford! Always treated very good!

Dec 28, 2024 · Sharon Dustin

Always good experiences with Lenoir City Ford! Always treated very good!

Dec 28, 2024 · Sharon Dustin

Super friendly and courteous Service Dept. We have purchased our current and past vehicles from Lenior City Ford. Pete Clay is a great guy to work with in purchasing a vehicle. He is helpful and honest. He sold us all our vehicles for about ten years. I wouldn't go anywhere else.

Feb 19, 2024 · Lisa Sullivan

Super friendly and courteous Service Dept. We have purchased our current and past vehicles from Lenior City Ford. Pete Clay is a great guy to work with in purchasing a vehicle. He is helpful and honest. He sold us all our vehicles for about ten years. I wouldn't go anywhere else.

Feb 19, 2024 · Lisa Sullivan

Friendly and knowledgeable staff in the service department!

Jan 11, 2025 · Cory Brown

Friendly and knowledgeable staff in the service department!

Jan 11, 2025 · Cory Brown