Valvoline Instant Oil Change

Valvoline Instant Oil Change ico

(588 reviews)

Auto Repair StationsTennesseeLoudon CountyLenoir CityU.S. 321

Loudon County . Tennessee

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Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

Valvoline Instant Oil Change Introduce

Valvoline Instant Oil Change, conveniently located at 770 US-321, Lenoir City, TN 37771, USA, stands as a premier destination for automotive preventive maintenance and light repairs. As an "Auto Repair Station" within the broader platform category, this specific Valvoline location specializes in delivering swift, reliable, and professional vehicle services, ensuring local users and commuters alike can maintain their vehicles with minimal disruption to their day. They can be reached directly at (865) 988-5383 or via mobile at +1 865-988-5383.

The environment at Valvoline Instant Oil Change is characterized by its efficiency and customer-centric approach. Unlike traditional auto repair shops where customers might be required to wait in a separate lounge, Valvoline is renowned for its "stay-in-your-car" oil change service. This unique aspect significantly enhances the customer experience, allowing individuals to remain comfortable in their vehicle while trained technicians perform the necessary services. The bays are designed for quick in-and-out access, promoting a streamlined process that minimizes wait times. The overall atmosphere is professional yet approachable, reflecting the positive energy and courteousness frequently highlighted by customers. The emphasis is on transparency, with technicians often explaining services and findings directly to the customer in a clear and non-pressuring manner, fostering a sense of trust and understanding.

The services offered at Valvoline Instant Oil Change extend far beyond just their namesake oil changes, although this is undoubtedly their core specialty. Their signature service is a full-service oil change, typically completed in about 15 minutes, which includes up to 5 quarts of quality Valvoline motor oil, a new oil filter, and chassis lubrication where applicable. Beyond this, every full-service oil change also comes with a complimentary 18-point maintenance check. This comprehensive inspection covers vital components such as air filters, automatic transmission fluid, battery testing (at participating locations), brake fluid, cabin air filter inspection (if requested), differential fluids (if requested), headlights, power steering fluid, radiator fluid, oil change light reset, taillights, tire pressure, transfer case fluid (if requested), under chassis visual inspection, under hood visual inspection, windshield washer fluid, and wiper blades. This thorough check helps identify potential issues early, contributing to the vehicle's long-term health and safety.

In addition to oil changes, Valvoline Instant Oil Change in Lenoir City offers a range of other essential preventive maintenance services. These include, but are not limited to, air conditioning service (recharge), air filter replacement, battery replacement, differential fluid replacement, fuel system cleaning, headlight and taillight replacement, radiator service, tire rotation, transmission fluid replacement, and windshield wiper blade replacement. Their technicians undergo extensive training, including an ASE-accredited program, completing approximately 270 hours of training to ensure they are well-qualified to perform these services with precision and expertise. This wide array of services positions Valvoline Instant Oil Change as a convenient one-stop shop for routine vehicle care.

Several features make this Valvoline Instant Oil Change location particularly noteworthy, as evidenced by glowing customer reviews. Firstly, the "professional, courteous, and dialed-in" young men and leadership, as described by one customer, highlight the exceptional quality of their staff. This strong team, including assistant managers Jackie and Joey, is lauded for their ability to go "above and beyond for service to help" customers, even in unusual circumstances like an "oil change glitch." This level of problem-solving and dedication to customer satisfaction is a significant competitive advantage. Secondly, the complete absence of "hassling" or aggressive upselling is a frequently praised aspect. Customers appreciate that recommendations are made without pressure, allowing them to make informed decisions about their vehicle's needs. This builds trust and fosters a positive service experience, contrasting sharply with the often-dreaded perception of auto service appointments. Finally, the speed and efficiency of their service are paramount. The ability to complete most services in approximately 15 minutes, often while the customer remains in their car, is a major draw for busy individuals seeking quick and effective maintenance.

For local users in Lenoir City, Valvoline Instant Oil Change frequently offers promotional opportunities to make their services even more accessible and affordable. While specific, real-time promotions may vary, Valvoline's corporate website and local advertising often feature coupons and discounts. Common promotions include discounts on synthetic or synthetic blend oil changes, as well as offers for conventional full-service oil changes. These typically involve a set dollar amount off the service, including the specified oil, filter, lube, and maintenance check. Customers are encouraged to check the Valvoline Instant Oil Change website or local flyers for the most current coupons and special offers before their visit. Additionally, some online platforms, such as Groupon, may also feature localized deals for Valvoline services, sometimes offering discounts on select preventive maintenance services when purchased with an oil change. These promotions, combined with their commitment to efficient and trustworthy service, solidify Valvoline Instant Oil Change at 770 US-321 in Lenoir City as a highly recommended auto repair station for all your immediate vehicle maintenance needs.

Valvoline Instant Oil Change Photos

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Valvoline Instant Oil Change Location

Valvoline Instant Oil Change Customer Reviews

The young men and leadership at this location are dialed in. Professional, courteous, and they do a great job. A great energy around a service that most people dread getting done. No hassling, just good service all around. This location has not ever been better perhaps...

May 15, 2025 · Jamey Leonard

Came in for oil change had an unusual prob when oil change glitch. Assistant managers Jackie and Joey solved issue went above and beyond for service to help me. I really appreciate it! Staff is top notch! - Jimmie McFarland

May 10, 2025 · Tiffany McFarland

They didn't check my lights, cabinet filter. And a guy left and restroom or talked for a t 15 to 20 minutes. I had been sat and waiting on him to do work on my car..They r doing skip as not check up at all what supposed to. But I'll never go back there again.

May 20, 2025 · Kim Cox

I've been there a couple times. The first time they said they'd check the tire pressure during a normal oil change and that never happened. No big deal. The second time, they said the same thing, still didn't do it, then filled the oil by almost 3 quarts too much claiming "the dipstick is broken" and managed to crack my oil filter housing. AVOID THIS PLACE AT ALL COSTS!

Apr 03, 2025 · Nameless Joja

They had great service and fast , but for some reason now my floor board is soaked with something. Not sure if it is they knocked off a line or what. I vacuumed it and I do plan to go back by soon as there open again. Also make sure to read there coupons the receptionist sends you when you call, because after I gave her all my details told her what I was looking for the coupon ended up not being for what I needed. It’s ok though. Mistakes do happen

May 05, 2025 · Sylvia.R. Childs