Total Image Paint & Body Shop

Total Image Paint & Body Shop, located at 5640 State Rte, Lenoir City, TN 37772, USA, operates as a reputable establishment within the Auto Repair Stations category, specializing in auto body and paint services. Based on the positive feedback from customers, Total Image Paint & Body Shop is known for its professional staff, particularly Jim, efficient service, quality workmanship, and even going the extra mile with complimentary services. You can contact them at (865) 986-0022 or their mobile number +1 865-986-0022.

One customer's initial interaction with Total Image Paint & Body Shop involved receiving a "quick estimate" from Jim, whom they described as "very nice and professional." This initial positive impression was further reinforced by observing the quality of work within the shop, leading the customer to believe that Total Image Paint & Body Shop delivers "amazing work." This suggests a facility where attention to detail and high standards of repair are prioritized, and where customers are treated with courtesy and professionalism from the outset.

Another customer provided a more detailed account of their experience, highlighting the efficiency and thoroughness of the service they received. Following a "brief inspection" of their vehicle, they were provided with a quote. The process moved swiftly once the necessary parts arrived within two days, prompting a call to schedule the vehicle drop-off. The repair itself, which involved removing and replacing damaged parts, was completed remarkably quickly, with the customer being able to pick up their car by the afternoon of the following day after dropping it off in the morning. This rapid turnaround time indicates an efficient workflow and a commitment to minimizing inconvenience for their customers.

Beyond the speed and efficiency of the repair, this customer also noted a significant act of goodwill: "they even color matched a small scratch for free!" This unexpected complimentary service demonstrates a commitment to customer satisfaction that extends beyond the main repair work. Such gestures can leave a lasting positive impression and build strong customer loyalty. As a result of their positive experience, this customer confidently recommended Total Image Paint & Body Shop to their father.

Given their name, Total Image Paint & Body Shop likely offers a comprehensive suite of auto body and paint repair services. These typically include collision repair, dent removal, scratch repair, auto painting (including precise color matching to ensure a seamless finish), frame straightening, bumper repair and replacement, and potentially other services aimed at restoring a vehicle's appearance and structural integrity after an accident or damage. The positive reviews, emphasizing both the quality of work and the color matching capability, suggest expertise in both bodywork and paint finishing.

While the online reviews do not provide extensive details about the environment of Total Image Paint & Body Shop's facility, the mention of "amazing work" upon looking around the shop suggests a professional and well-equipped space where skilled technicians can perform high-quality repairs. A clean and organized environment is often indicative of a shop that takes pride in its work and pays attention to detail.

Key features of Total Image Paint & Body Shop, as highlighted by the customer reviews, include their professional and friendly staff, particularly Jim, who provides quick and efficient estimates. Their ability to complete repairs rapidly once parts are available minimizes customer downtime. The high quality of their workmanship is evident in the positive descriptions of the completed repairs. Furthermore, their willingness to provide complimentary services like color matching small scratches demonstrates a commitment to customer satisfaction that goes above and beyond standard service.

Currently, there is no specific promotional information readily available online for Total Image Paint & Body Shop. Local users interested in potential discounts or special offers are encouraged to contact them directly at (865) 986-0022 or visit their location at 5640 State Rte, Lenoir City, TN 37772. Auto body shops may occasionally offer promotions on specific services or seasonal discounts, so a direct inquiry could provide valuable information for those seeking auto body or paint work.

The positive experiences shared by customers underscore the reliability and quality of service at Total Image Paint & Body Shop. The combination of a professional and friendly approach, efficient repair times, high-quality workmanship, and the willingness to provide complimentary services makes them a highly recommended option for auto body and paint needs in the Lenoir City area. The fact that a satisfied customer recommended them to a family member further attests to the trust and confidence they inspire.

To gain a more comprehensive understanding of the full range of services offered at Total Image Paint & Body Shop, local users may find it beneficial to contact them directly. A phone call can provide detailed information about the types of repairs they handle, their operating hours, and any specific policies they may have. Visiting their location might also offer insights into their facilities and allow for a direct conversation with Jim or other members of their team, further solidifying their reputation as a trusted auto body and paint specialist in Lenoir City.

In conclusion, Total Image Paint & Body Shop in Lenoir City, TN, stands out as an efficient and quality-focused Auto Repair Station specializing in auto body and paint services. The positive customer reviews highlight their professional staff, quick and effective repair process, high-quality workmanship, and customer-friendly gestures like free color matching. For local users seeking reliable and timely auto body repairs with a focus on customer satisfaction, Total Image Paint & Body Shop appears to be an excellent choice.