Hyundai of Bedford Service

(13 reviews)

Auto Repair Stations Ohio Cuyahoga County Bedford Rockside Road

Cuyahoga County . Ohio

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+1 440-745-7484
www.hyundaiofbedford.com
18300 Rockside Rd, Bedford, OH 44146, USA

Operating Hours

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 3:00 PM

Sunday Closed

Hyundai of Bedford Service Introduce

Welcome to the Hyundai of Bedford Service Center, your dedicated local Auto Repair Station specializing in the maintenance and repair of Hyundai vehicles. Located at 18300 Rockside Rd in Bedford, Ohio, we proudly serve Hyundai owners in Cuyahoga County and the surrounding areas. As an authorized Hyundai service center, we are committed to providing expert care for your vehicle, utilizing genuine Hyundai parts and employing certified technicians who possess in-depth knowledge of the Hyundai brand. Whether your Hyundai requires routine maintenance, complex mechanical repairs, or diagnostic services, our team is equipped to handle all your automotive needs.

At Hyundai of Bedford Service, we aim to provide comprehensive service for your Hyundai vehicle. As an authorized service center, we have access to genuine Hyundai parts and the latest diagnostic equipment specifically designed for Hyundai models. Our technicians are trained to adhere to Hyundai's service standards and procedures. While our goal is to ensure every customer receives quality service, it is important to acknowledge all feedback regarding customer experiences to understand areas for potential improvement.

Our Environment: Equipped for Hyundai Service

As part of a Hyundai dealership, our service center is equipped to provide specialized care for your Hyundai vehicle. You can generally expect:

Specialized Service Bays: Our service facility typically includes service bays equipped with the tools and equipment necessary for working on Hyundai vehicles.
Certified Hyundai Technicians: We aim to have a team of technicians who are certified by Hyundai or have specific training in servicing Hyundai models.
Access to Genuine Hyundai Parts: Being a dealership service center, we have direct access to genuine OEM (Original Equipment Manufacturer) Hyundai parts for repairs and replacements.
Service Advisor Assistance: Service advisors are available to help schedule appointments and discuss your vehicle's service needs.

Our Services: Dedicated to Your Hyundai's Needs

The Hyundai of Bedford Service Center typically offers a range of services tailored to your Hyundai vehicle. These services generally include:

Routine Maintenance: This includes services such as oil changes, filter replacements, fluid checks, tire rotations, and other maintenance tasks as recommended by Hyundai's service schedules.
Brake Services: Inspection, repair, and replacement of brake components, including brake pads, rotors, and brake fluid.
Tire Services: Tire rotations, balancing, and potentially tire sales and installation.
Engine Repair and Diagnostics: Diagnosis and repair of engine-related issues.
Transmission Services: Service and repair of Hyundai transmissions.
Wheel Alignment: Ensuring proper alignment for optimal tire wear and handling.
Heating and Air Conditioning Service: Maintenance and repair of the vehicle's climate control system.
Electrical System Service: Diagnosis and repair of electrical components and systems.
Genuine Hyundai Parts Replacement: Using OEM Hyundai parts for repairs to ensure proper fit and function.
Warranty Work: Performing repairs covered under Hyundai's manufacturer warranty.

Important Considerations Based on Customer Feedback:

The provided customer reviews express significant dissatisfaction with the service received at Hyundai of Bedford Service. One customer detailed an experience where brake pads and rotors were replaced at a substantial cost, only to have the rear pads wear down excessively and unevenly within a short period and low mileage. This customer also reported a missing bolt in the rear brake assembly and expressed a lack of trust in the service provided, stating an intention to never return and advising others to avoid the service center due to concerns about wasted time and money. This feedback raises serious concerns about the quality and thoroughness of the brake service performed.

It is important for potential customers to be aware of this feedback. While every service center aims to provide excellent service, these reviews suggest that some customers have had negative experiences at this location. We encourage potential customers to consider all available information when making decisions about their vehicle service needs.

Promotional Information: Inquire About Current Offers

For information on any current service specials or promotions at Hyundai of Bedford Service, please contact them directly at (440) 745-7484. As service offers can change, calling their service department is the best way to learn about any potential discounts on maintenance services or parts that may be available to Hyundai owners in the Bedford area. You can inquire about specials for routine maintenance like oil changes or seasonal service packages.

We recommend contacting the service center to discuss your specific service needs and to inquire about any current promotions that could help you save on your Hyundai maintenance or repair.

Your Local Hyundai Service Option in Bedford, OH

Hyundai of Bedford Service, located on Rockside Rd in Bedford, OH, is an authorized service center for Hyundai vehicles in the area. While we aim to provide expert service using genuine Hyundai parts and certified technicians, it is important for potential customers to be aware of the recent negative feedback regarding service quality and thoroughness. We encourage you to contact the service center directly at (440) 745-7484 to discuss your specific needs and to gather the most current information about their services and any available promotions. It is always advisable to consider all available information when choosing a service provider for your vehicle.

Hyundai of Bedford Service Location

Hyundai of Bedford Service Customer Reviews

Their service sucks! I want to give zero star. I bought my vehicle in this store so I did a lot of following car service there. I replaced the both front and rear pads and rotors on May 2023, total costed about $900. But today, only after one and half years, my rear pads is only 2mm. I have only driven for 10,000 miles for commuting. I don’t understand why this happened. It’s ridiculous! So I asked another car repair store, they mentioned my pads wore down unevenly because the connections between pads and rotors are not perfect enough. Also there are two bolts missing in my rear pads. I feel distrustful for the service in this store and will never come again. Want to tell everyone to do service in this store: DON’T WASTE YOU TIME and MONEY!!!!!

Jan 15, 2025 · Ada

Warning when buying a Hyundai palisade! Bought a new 2021 and it has been a nightmare! Broke down three times left me stranded till a tow truck arrived. All three times very dangerous situations lost power steering lights would flash car would die right where it was at when you were driving it.. Endless trips to dealerships both Streetsboro, Hyundai , and Bedford Hyundai nightmares at both places. Only for Hyundai to replace a part of the motor after it was burning oil. Took it today to Bedford Hyundai spent four hours waiting for them to To make a repair that they never assessed what the problem was the first time, so the repair could not be done Communication is terrible. The only way you get somebody is when you show up there at the place. Bottom line you’re saving money on a vehicle, but you better get rid of it before the warranty is up and if you have to have any dealership do the work while it’s under warranty, good luck. Just a rough estimate it has probably cost Hyundai at least $40,000 in repairs, labor, towing, etc. and not to mention a customer driving an unsafe vehicle. I don’t get why Hyundai has not reached out to us and made this right.

Jan 24, 2025 · Ann Ungrady

I came here few months ago. Honestly the worst service center I have ever been. If you leave your car for any repair or service they won’t let you know when it is done. I waited for 2 weeks. Didn’t give any loaner car. And they broke my underbody protection. If you call no one will respond. PLEASE STAY AWAY

Mar 18, 2025 · Sai Viswanath

2.5 hours just for an oil change and first time maintenance (which is essentially nothing as the car is brand new). This is with an appointment. Guess I’ll be driving to the west side for routine maintenance from now on.

Dec 31, 2024 · Carly Dunno

If I could leave 0 stars I would. Came here to get my rear right tire replaced 5/29 because it had a bubble in it and I got a tire warranty waited almost 3 hours just to find out they never replaced it gave me a receipt saying they did. My tire pressure light ended up coming back on 3 days later and I had people tell me this is not a new tire they never replaced it. Came back up here just for them to be confused and told me I’d have to come back the next day for it to get replaced because no one there knows how to replace a tire. They do not know what there doing, no one is on one accord & they’ll lie to your face about what they did to your vehicle. PLEASE DONT GO HERE

May 08, 2024 · Ashley