Global Collision Center/Lincoln of Troy Collision Center

Located at 1735 Equity Dr, Troy, MI 48084, USA, Global Collision Center, also known as Lincoln of Troy Collision Center, stands as a dedicated and highly-regarded destination for comprehensive auto body and collision repair services in the Metro Detroit area. This facility operates within the "Auto Repair Stations" platform category, offering a wide array of services designed to restore vehicles to their pre-accident condition with meticulous attention to detail and a commitment to customer satisfaction. You can reach them at (248) 284-7900 or +1 248-284-7900.

Global Collision Center/Lincoln of Troy Collision Center prides itself on its state-of-the-art facilities and a team of highly skilled, I-CAR Platinum Certified Technicians. This certification signifies their ongoing commitment to continuous training and adherence to the highest industry standards for vehicle repair. The facility is equipped with advanced tools and technology, including an energy-efficient paint booth utilizing BASF water-based paint and an electronic measuring system, which ensures precise repairs and factory replication for all vehicle makes and models, including luxury and non-luxury brands. Their modern approach allows them to handle everything from minor cosmetic damage like dents and scratches to extensive collision repairs, frame straightening, and even mechanical repairs resulting from impact.

The range of services offered at Global Collision Center/Lincoln of Troy Collision Center is extensive, covering nearly every aspect of post-collision vehicle restoration. Key services include:

• Collision Repair: Comprehensive repair for vehicles involved in accidents, aiming to restore structural integrity, functionality, and appearance.
• Auto Body Repair: Addressing all forms of body damage, from minor dings and dents to significant structural damage.
• Paint and Refinishing: Utilizing advanced computerized color-matching systems, such as DuPont and Axalta, to ensure a seamless match with your vehicle's original finish. Their eco-friendly paint booth provides a clean and controlled environment for superior results.
• Dent Repair: Including both traditional dent repair and Paintless Dent Repair (PDR) for minor indentations, preserving the original paintwork.
• Frame Straightening: Employing a Chief Goliath Frame Rack for heavy repair to ensure your vehicle's frame is restored to factory specifications.
• Bumper Repair and Replacement: Expert repair or replacement of damaged bumpers.
• Fender Repair: Addressing damage to fenders, ensuring proper fit and finish.
• Mechanical Repair due to Body Damage: Beyond cosmetic fixes, they can also address underlying mechanical issues caused by a collision.
• Hail Damage Repair: Specialized services to fix damage caused by hail.
• Windshield Repair and Replacement: Addressing chips, cracks, or complete replacement of auto glass.
• Aluminum Repair: Specialized expertise in repairing aluminum vehicle components.
• Lease Car Turn-In Repair: Helping customers prepare their leased vehicles for return by addressing any damage.
• Theft Recovery: Repairing vehicles that have been recovered after theft.
• Free Repair Estimates: Providing transparent and accurate assessments of repair costs.

The customer experience at Global Collision Center/Lincoln of Troy Collision Center is frequently highlighted in customer reviews as a significant strength. The staff, including individuals like Jack and Jaeson, are often praised for their professionalism, communication, and commitment to going "above and beyond." Customers consistently report excellent customer service and fantastic communication, with regular updates on the status of their vehicle repairs via phone, text, or email, whichever is preferred. The facility understands that accidents are stressful and aims to make the repair process as smooth and hassle-free as possible. They work with all insurance providers and can assist customers in navigating the claims process, even contacting insurance providers on their behalf to determine rental car coverage or deductible information.

Beyond the technical expertise, the center provides a comfortable and accommodating environment for clients. While waiting for an estimate or during shorter repairs, customers can relax in their comfortable lounge, which offers complimentary Wi-Fi, television, gourmet snacks, and coffee. For those who need to leave their vehicle, the center offers several convenient options:

• Free Vehicle Pickup & Delivery Service: A complimentary service from your home, work, or local dealership, catering to busy schedules.
• Early Bird/Night Owl Vehicle Drop-Off: Flexible drop-off options for those with non-traditional work hours.
• Shuttle Service: Available during repairs to help you get around.
• Rental & Loaner Vehicle Arrangement Services: Assistance in arranging temporary transportation while your vehicle is in service.

Furthermore, Global Collision Center/Lincoln of Troy Collision Center is a pet-friendly facility, welcoming furry companions. Upon completion of repairs, vehicles receive a free post-repair cleaning and customers may receive free touch-up paint upon request, ensuring the vehicle is returned in pristine condition. This attention to detail and customer comfort contributes to a highly positive overall experience, as evidenced by customer testimonials praising the flawless final product and the vehicle being returned "so clean... I’m pretty sure they detailed my Lincoln Corsair."

While specific, time-limited promotional offers may vary, the center consistently provides a free repair estimate to all potential clients. Their commitment to transparency is evident in their policy of providing detailed estimates upfront, ensuring no surprises when it comes to the final bill. They also stand by the quality of their work, with a focus on delivering factory replication on all repairs, big or small, which inherently offers long-term value to the customer. Their reputation for quality work and timely service, often completing repairs earlier than committed, acts as a significant promotional advantage, attracting discerning vehicle owners who prioritize high-quality results and efficient service.