Get Bent Custom Exhaust

Located at 313 N Grandstaff Dr, Auburn, IN 46706, USA, **Get Bent Custom Exhaust** operates as a highly praised **Auto Repair Station** in the Auburn area, specializing in custom exhaust work and a range of undercar services. While the name highlights exhaust, customer reviews and other online information reveal a broader scope of expertise, making it a comprehensive solution for local vehicle owners. The business can be reached at (260) 927-0381 or +1 260-927-0381. The categorization as an "Auto Repair Station" accurately reflects its role in providing essential maintenance and repair services to the community, with a strong focus on quality and customer value.

The **environment** at Get Bent Custom Exhaust, though not explicitly detailed in terms of a lavish waiting area, is clearly characterized by a friendly, fair, and professional atmosphere. Customers consistently praise the owner, Paul, and the team for their positive demeanor and willingness to assist. The emphasis on being a "small business" with "heart" suggests a more personal and community-focused approach than larger chain establishments. This fosters a sense of trust and approachability, which is highly valued by vehicle owners seeking reliable service. The location on N Grandstaff Dr provides easy access for residents of Auburn and surrounding areas, making it a convenient stop for automotive needs.

The **services** offered by Get Bent Custom Exhaust extend beyond just custom exhaust systems, despite its name. While they are experts in **stock and custom exhaust** work, capable of crafting unique exhaust solutions, their capabilities as an "Auto Repair Station" also include other crucial undercar services. Based on available information, their service portfolio includes:

• **Custom and Stock Exhaust Services:** This is their core specialty, offering everything from muffler repair and replacement to full custom exhaust fabrication and upgrades, ensuring optimal performance and sound.
• **Suspension Repair:** Addressing issues with shocks, struts, springs, and other components that affect ride comfort and vehicle stability.
• **Steering System Repair:** Diagnosing and repairing problems related to power steering, steering linkages, and overall vehicle control.
• **Wheel Alignments:** Crucial for tire longevity and proper vehicle handling.
• **Brake Service:** Comprehensive brake inspections, pad and rotor replacements, and hydraulic system repairs to ensure safe stopping power.
• **General Undercar Service:** This umbrella term likely includes driveline maintenance, chassis inspection, and other related repairs that affect the vehicle's underside components.
• **Accurate Diagnostics:** As highlighted by customer reviews, they excel at identifying the true source of a problem, even when other shops might misdiagnose, leading to significant cost savings for the customer.

Several key **features** distinguish Get Bent Custom Exhaust and contribute to its exceptional reputation in Auburn. The most prominent feature is their **unwavering honesty and accuracy in diagnostics**. This is powerfully illustrated by the customer who was quoted $875 for a power steering pump elsewhere but paid only $150 at Get Bent for a correct and less expensive repair. This commitment to finding the actual problem and offering the most cost-effective solution is a cornerstone of their business model. Coupled with honesty is their **fair and competitive pricing**. Customers consistently praise that their prices are "quite good" and that repairs are done for "a fraction of the cost" compared to dealerships, always within the estimated price. This transparency in pricing builds immense trust and loyalty. Another significant feature is their **efficiency and quick turnaround time**. The review mentioning getting a truck back "same day" after an urgent repair underscores their commitment to minimizing customer downtime, which is crucial for those who rely heavily on their vehicles. The "friendly" and "knowledgeable" staff, including the owner Paul, create a welcoming and trustworthy environment, making customers feel valued and confident in the service they receive. The "heart of small business" sentiment expressed by a customer further highlights their dedication to the community and personalized service.

For **promotional information**, the strongest asset of Get Bent Custom Exhaust is its overwhelmingly positive **word-of-mouth reputation**. The passionate endorsements from satisfied customers, like "Absolutely fantastic business!" and "I highly recommend you go here!", serve as the most effective form of advertising. The narrative of saving customers hundreds of dollars by providing honest diagnoses is a powerful draw that naturally attracts new clientele. While specific advertising campaigns are not detailed, their consistent delivery of value, honesty, and quality naturally promotes their services. To further leverage this, Get Bent Custom Exhaust could:

• **Encourage online reviews:** Directing customers to leave reviews on platforms like Google, Yelp, and social media to amplify their positive reputation.
• **Showcase testimonials:** Featuring positive customer stories on a simple website or within their shop to reinforce trust.
• **Emphasize their specialties:** Clearly communicating their expertise in custom exhaust, suspension, steering, alignments, and brakes to target specific needs.
• **Highlight their value proposition:** Continuously stressing that they offer dealership-level quality at a fraction of the cost, making them an attractive alternative.