Galati Foreign Car Service INC

Galati Foreign Car Service INC ico

(28 reviews)

Auto Repair StationsOhioCuyahoga CountyNorth OlmstedLorain Road

Cuyahoga County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 440-777-7764
  • www.galatiforeigncars.com
  • 27539 Lorain Rd, North Olmsted, OH 44070, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Galati Foreign Car Service INC Introduce

Galati Foreign Car Service INC, strategically located at 27539 Lorain Ave in North Olmsted, OH, has been a cornerstone of the automotive repair landscape in Northeast Ohio for over three decades. Established in 1984 by Michael Galati, who brought his extensive mechanical expertise from Italy, this family-owned business has grown from a single-bay facility into a multi-bay operation, cementing its position as a leading "Auto Repair Station" specializing in foreign vehicles. Their enduring success is built upon a foundation of honesty, integrity, hard work, and an unmatched dedication to customer satisfaction, making them a preferred choice for owners of European and Asian automobiles.

The environment at Galati Foreign Car Service INC is meticulously designed to provide a professional, efficient, and welcoming experience for customers. While the precise aesthetic details are not extensively publicized, the emphasis on quality service and customer relationships suggests a well-maintained and organized workshop. Michael Galati, the owner and "Captain of the Ship," remains actively involved, often seen "turning wrenches in the garage bays" and engaging with customers daily. This hands-on approach by the owner, coupled with a team of technicians who have been with the garage since its early years, fosters a sense of stability and expertise. The shop is equipped to handle a wide array of foreign car makes and models, implying the presence of specialized tools and diagnostic equipment necessary for such vehicles. The overall atmosphere is one of trust and expertise, where customers can feel confident that their valuable foreign car is in the hands of seasoned professionals who understand the nuances of their specific vehicle.

Galati Foreign Car Service INC offers a comprehensive suite of repair and maintenance services tailored specifically for foreign vehicles, though their ASE Certified Master Technicians have extensive experience with all makes and models. Their service offerings cover a broad spectrum of automotive needs, ensuring that whether it's a routine check-up or a complex repair, vehicles receive expert attention. Key services include: Air Conditioning system diagnostics and repair; Brake Service, including inspections and replacements; Check Engine Light diagnostics to pinpoint underlying issues; Electrical Systems troubleshooting and repair; Engine Performance tuning and repair; adherence to Dealer Service Schedules for optimal vehicle health; advanced Diagnostic Scanning to accurately identify problems; Drivetrain maintenance and repair; Exhaust Systems repair and replacement; Failed ECheck diagnosis and resolution; Fuel Injection system service; Heating and Cooling system repairs; Ignition Systems service; Power Train maintenance; Steering/Suspension repair and alignment. Additionally, they provide comprehensive Tire services, including mounting and high-speed dynamic wheel balancing for tires up to 19 inches, and are a Preferred Tire Rack Installer. They also specialize in Wheel Straightening/Refinishing to address alloy wheel damage and offer precise 4-wheel alignments according to dealer specifications. While they do not have their own tow service, they partner with reputable towing companies (Patton Towing and Kufner Towing) to facilitate getting vehicles to their facility for repairs.

Several features distinguish Galati Foreign Car Service INC and contribute to its stellar reputation. Firstly, their **ASE Certified Master Technicians** bring years of specialized experience and the latest training to every service, ensuring top-tier expertise, particularly with foreign makes. Secondly, the **family-owned and operated nature** of the business, with Michael Galati's continued hands-on involvement, fosters a strong sense of personal commitment and care for each customer and their vehicle. This translates into building "lifelong relationships" rather than just a customer base. Thirdly, their commitment to providing "the best service at the best price" highlights their dedication to **fair and reasonable pricing** without compromising on quality. Fourthly, their **efficiency and quick turnaround times** are notable; past reviews mention their amazing speed in performing repairs, even when they are busy, and their willingness to work in disabled cars quickly. Finally, a unique and highly valued feature is the **1-year free tow included for a year AFTER work has been done** at their shop. This exceptional offering provides significant peace of mind and demonstrates their confidence in the quality and longevity of their repairs. Their extensive experience since 1984 further solidifies their position as a reliable and trustworthy automotive service provider.

Regarding promotional information, Galati Foreign Car Service INC utilizes a combination of inherent value propositions and explicit offers to attract and retain customers. Their core promotional message revolves around offering "the best service at the best price," which is a continuous promise to their clientele. The standout promotion is the **1 free tow included for a year AFTER you've had work done here**. This unique benefit provides tangible value and assures customers of ongoing support and confidence in their repairs. While specific fluctuating promotional deals (e.g., seasonal oil change discounts) are not detailed, their long-standing reputation for honesty and fair pricing acts as a powerful, consistent promotion. Customers consistently praise their integrity, noting that they accurately diagnose issues and recommend only necessary repairs, often at a lower cost than dealerships. This ethical approach is a major draw. For more immediate or specific promotional inquiries, customers are encouraged to contact Galati Foreign Car Service INC directly at (440) 777-7764. Their consistent high ratings and positive testimonials serve as a strong form of word-of-mouth promotion, highlighting their dedication to excellent customer service and high-quality work, which ultimately translates into long-term savings and satisfaction for vehicle owners.

In conclusion, Galati Foreign Car Service INC at 27539 Lorain Ave, North Olmsted, OH, is an exemplary "Auto Repair Station" specializing in foreign car service. With over 30 years of family-owned operation, a team of ASE Certified Master Technicians, and a unwavering commitment to honesty, efficiency, and customer satisfaction, they provide world-class service. Their comprehensive range of repairs, fair pricing, and unique offerings like the free 1-year tow service ensure that owners of European and Asian vehicles receive top-tier care, making Galati Foreign Car Service INC the trusted choice for reliable and expert automotive maintenance in the Northeast Ohio community.

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Galati Foreign Car Service INC Location

Galati Foreign Car Service INC Customer Reviews

This is a long review but I advise you read it before going here. If I could rate 0 stars I would. I had brought my 2011 BMW 335i there for a problem with the engine stalling, and that was the only thing that I wanted fixed. They had called me about 3-4 days after I dropped it off, saying it had issues with the brakes, that were new but the service light was never reset. They kept trying to tell me that they needed replaced but I refused service, doesn't seem very honest. But that's not the point of my review. My car had a problem with the fuel rail pressure sensor, and I told them that was the only thing I wanted replaced as it was the only thing making my engine stall, they still did over 4k worth of work, after I had told them to only do one thing. Then after I had picked my car up from them when it was "ready to go" the engine blew. I made it 5 minutes down the road before the engine went after the service. This is the confusing part. They had told me there was metal in the engine oil when I left the shop with my car. BUT when I originally dropped it off and they took the oil pan off there was no metal in the oil. They didn't seem to care whatsoever that my engine had gone after they worked on it. They basically said its not our fault, and go F yourself. Explain how metal ended up in the engine after service, doesn't make any sense whatsoever. DO NOT GO HERE!! Thanks Galati I am now left with no car because of you. UPDATE: After returning my car to carvana, they had pulled the engine apart and determined that the engine oil hadn't been primed before starting the engine. I cannot even fathom the fact this business had told me it was not their fault, when in fact, their unprofessional; supposed ASE certified mechanics could not perform the correct procedure to make sure my engine did not fail. This is completely outrageous, and unexceptable. Do better galati, train your mechanics better, you are advertised as foreign car repair, and if you don't know how to work on them properly, then maybe it's time to stop. This is completely unfair to myself and even carvana. As i said before, do not go here. They charge dealership prices so it would save time just to go to the dealer.

Dec 24, 2024 · Jared Beere

This service was amazing and they are very trustworthy. I had service done on a BMW oil filter housing. They changed 2 gaskets and fully cleaned up the oil leak in the engine bay. The service was exactly as quoted and was done in great time. The receptionist was amazing and kind! We definitely will be back for more great service!

Jul 26, 2024 · ethan

Hello. I was a loyal customer of this establishment for many years. They told me my car needed extensive work and I agreed to have them do the work. They said the work was done, I paid the bill in a timely manner as always. I ended up having the same issues with my car and I tried talking to them about it and they kept putting me off saying, “I’ll have to talk to the owner and have him call you”. I didn’t get any help. I do not believe they repaired my car, either they couldn’t do the work or they didn’t want to do the work. I would recommend to anyone that is told by this company that their car needs extensive work to get another opinion. The way they treated me was wrong. I wouldn’t recommend this business to anyone after the way they treated me. This is my true experience and my true opinion! I would give zero stars if I could. UPDATE to the owners comment. No!

Feb 19, 2025 · T.A.

Took my Volkswagen to Galati’s and was happy with the service I paid for. The owner and service manager are very efficient and informative. The labor rate was very reasonable considering how much dealers are charging these days, with the same if not better quality. Will be recommending to friends/family.

Mar 04, 2023 · Austin

They have been servicing a relatives car for years, and now they are the only place I would take my cars. They can service old and are capable of servicing new. They are a good for for the older crowd but I would recommend to any younger people looking for a knowledgeable staff and expert service. I have been to plenty of “do it cheaper” places… You get what you pay for, they will do the job right the first time so you wont be doing it twice.

Mar 06, 2023 · Adam Makselan