North Olmsted Collision Center

North Olmsted Collision Center ico

(107 reviews)

Auto Repair StationsOhioCuyahoga CountyNorth OlmstedLorain Road

Cuyahoga County . Ohio

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  • Intro
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  • Location
  • Reviews
  • +1 440-734-1700
  • northolmstedcollision.com
  • 28415 Lorain Rd, North Olmsted, OH 44070, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

North Olmsted Collision Center Introduce

For vehicle owners in North Olmsted, Ohio, and the surrounding areas, **North Olmsted Collision Center** represents a trusted and highly-regarded destination for comprehensive auto body and collision repair services. Situated conveniently at **28415 Lorain Rd, North Olmsted, OH 44070, USA**, this facility is easily accessible for those in need of expert vehicle restoration. They can be contacted directly at **(440) 734-1700** or via mobile at **+1 440-734-1700**.

Operating within the "Auto Repair Stations" category, North Olmsted Collision Center is more than just a typical garage; it is a specialized facility dedicated to restoring vehicles to their pre-accident condition after collisions or other forms of damage. This designation implies a focus on structural integrity, cosmetic appearance, and the functionality of all vehicle systems impacted by damage. They offer a range of services designed to address issues from minor dents and scratches to extensive frame damage, ensuring that every repair adheres to the highest standards of safety and quality.

While specific details about the exact interior layout or luxurious amenities of North Olmsted Collision Center are not explicitly provided, the overall impression conveyed by customer testimonials suggests a professional, organized, and customer-friendly environment. The emphasis on being "friendly, helpful and knowledgeable" indicates a staff that prioritizes customer comfort and clear communication. This suggests a clean and welcoming reception area where customers can discuss their vehicle's needs, receive updates, and manage paperwork efficiently. The implied efficiency in getting vehicles repaired swiftly and providing frequent updates suggests a well-managed shop floor where repairs are executed systematically, minimizing downtime for the customer.

The services offered by North Olmsted Collision Center are extensive, primarily focusing on **collision repair** and **auto body restoration**. This includes everything necessary to bring a damaged vehicle back to its original state. Key services highlighted by customer experiences include:

  • **Seamless Repair**: This is a critical service, as customers explicitly praise the repairs for being "seamless," making it appear "like nothing had happened." This indicates a high level of skill in bodywork, panel alignment, and overall finishing.
  • **Expert Car Painting and Color Matching**: A major concern for many vehicle owners after a collision is the paint match. North Olmsted Collision Center excels in this area, with customers expressing relief and satisfaction that "the color is perfect." This suggests advanced paint mixing technology and experienced painters who can achieve a flawless and undetectable finish.
  • **Engine and Interior Cleaning**: Beyond just the bodywork, the center goes the extra mile, returning cars "including engine, door panel, car wash/wax-was returned clean and looking like new." This comprehensive detailing service adds significant value and contributes to the "like new" experience.
  • **Diagnostics and Calibrations**: As modern vehicles become more complex, especially with advanced driver-assistance systems (ADAS), accurate diagnostics and recalibrations are crucial. North Olmsted Collision Center's expertise likely extends to ensuring these systems function correctly after repairs, a vital aspect of restoring vehicle safety.
  • **Frame/Unibody Repair**: This fundamental service ensures the structural integrity of the vehicle, which is paramount for safety. They would employ advanced equipment to identify and correct any frame or unibody damage.
  • **Non-Collision Damage Repair**: Beyond accidents, they address damage from hail, vandalism, and other incidents, showcasing their versatility in auto body repair.
  • **Paintless Dent Repair (PDR)**: An efficient and cost-effective method for minor dents that don't damage the paint.

Several features distinguish North Olmsted Collision Center and contribute to its strong reputation:

  • **Exceptional Customer Communication**: A frequently praised feature is their commitment to keeping customers "informed in every step of the process." This includes updates from the initial estimate and rental car arrangements to repair status and completion dates. This proactive communication alleviates customer stress and builds trust.
  • **Professional and Knowledgeable Staff**: Customers consistently describe the team as "friendly, helpful and knowledgeable." This suggests that the staff is not only skilled in repairs but also capable of explaining complex processes in an understandable manner, offering guidance, and addressing concerns effectively.
  • **Assistance with Rental Cars**: The service of "getting a rental" seamlessly integrates with the repair process, minimizing inconvenience for customers who need transportation while their vehicle is being fixed.
  • **Commitment to Detail**: The willingness to perform extra tasks, such as taking time to put on a difficult grill emblem correctly even without an "official" appointment, showcases their dedication to customer satisfaction and meticulous attention to detail beyond the core repair.
  • **Quality Assurance**: The result of a vehicle looking "like new" and having "perfect" paint matches after a significant front-end collision speaks volumes about their commitment to first-rate quality. The stated "lifetime guarantee on our workmanship" further solidifies their confidence in the quality of their repairs.
  • **Insurance Claim Coordination**: North Olmsted Collision Center assists customers through the often-complex insurance claim process, providing transparent estimates and working directly with insurance companies.

While specific promotional offers or discounts are not mentioned in the provided information, the most powerful promotional aspect of North Olmsted Collision Center is undoubtedly its **word-of-mouth reputation** built on consistent customer satisfaction. The reviews themselves serve as compelling testimonials, providing a "highly recommend" endorsement. Their commitment to "doing it right, the first time, every time" and restoring vehicles to their "original condition" is a strong selling point. Furthermore, their status as "OEM Certified" and their use of "latest technology and manufacturer parts" would be key promotional elements, signaling adherence to manufacturer standards and advanced repair capabilities. The "lifetime guarantee" on their work also functions as a powerful assurance for potential customers, demonstrating confidence in their craftsmanship and providing peace of mind.

In conclusion, North Olmsted Collision Center, operating as a dedicated "Auto Repair Station," offers a comprehensive and high-quality solution for vehicle owners in North Olmsted, OH. Their strengths lie in their ability to deliver seamless, top-tier repairs, particularly in bodywork and painting, supported by exceptional customer service, transparent communication, and a clear dedication to customer satisfaction. Their professional team, efficient processes, and commitment to restoring vehicles to their "like new" condition make them a highly recommended choice for anyone seeking reliable and expert auto body repair.

North Olmsted Collision Center Photos

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North Olmsted Collision Center Location

North Olmsted Collision Center Customer Reviews

First-rate quality seamless repair, like nothing had happened (someone ran into front end of my car). Everyone was friendly, helpful and knowledgeable - was kept informed in every step of the process from bringing in my car, getting a rental, repair status, and completion date. Had to bring car back to put on an ordered grill emblem "designed" to be difficult to put on, and they took time to put it on correctly even without an "official" appointment. My car - including engine, door panel, car wash/wax-was returned clean and looking like new. Highly recommend North Olmsted Collision Center. Thanks!

Apr 14, 2025 · Craig P

Team was great here. My car was repaired swiftly, and they provided frequent updates on where they were at in the process. I was definitely a stressed customer worrying about paint match, they put me at ease and the color is perfect.

Feb 12, 2025 · Brenna Green

William and everyone at North Olmsted collision were awesome. Always helpful, always kept me up to date on the repairs of my wife’s 2022 Subaru Ascent. My family has been using NOC for decades. I couldn’t be happier with the way our latest repair turned out! I’ve been a claims adjuster for a big 3 insurance carrier for 17 years, I’ve been in and out of countless body shops and with good reason I chose them!

Jan 11, 2024 · W M

Don't use them, Don’t trust them.When you talk to them they are good but after they take your vehicle in they are so rude. Unprofessional job they did on my vehicle. Broken clips had to go in 3 times to get things going. They don’t put screws back on your bumper. Missing screws missing clip pieces. Paint issues . Will never ever use them again.

May 01, 2023 · B T I

Slow and unresponsive to the customer. Car was not fixed and Marissa is very unprofessional. They do not stand behind their work. She will send her opinion instead of mechanics. She could not back up her opinion with any knowledge of wheel bearings or of what occurred in the accident. I would be shocked if there are really any good experiences here.

Nov 18, 2024 · Renee Majerus