Friendship Chrysler Dodge Jeep RAM Johnson City Parts Center

For owners of Chrysler, Dodge, Jeep, and RAM vehicles, and indeed any driver in Johnson City, Tennessee, seeking reliable parts and service, the Friendship Chrysler Dodge Jeep RAM Johnson City Parts Center at 3700 Bristol Hwy Suite B, Johnson City, TN 37601, USA, serves as a comprehensive "Auto Repair Station." This facility goes beyond just selling vehicles; it provides essential Mopar parts and offers a full spectrum of authorized service, ensuring vehicles are maintained to manufacturer specifications.

As part of a larger dealership complex, Friendship Chrysler Dodge Jeep RAM Johnson City is strategically located on Bristol Highway, a major thoroughfare in Johnson City, ensuring easy access for customers. The environment of the Parts Center, and by extension the Service Center, is designed for convenience and professionalism. Customers can expect a clean, well-organized parts counter where they can order or pick up genuine Mopar parts. The service bays are typically equipped with advanced diagnostic tools and specialized equipment specific to Chrysler, Dodge, Jeep, and RAM vehicles, manned by factory-trained technicians. The overall dealership likely features a comfortable customer waiting area with amenities such as Wi-Fi, television, and possibly refreshments, catering to those awaiting service or Browse for parts. The Parts Center operates from 8:00 AM to 6:00 PM Monday through Friday, and 8:00 AM to 3:00 PM on Saturdays, closed on Sundays, offering ample opportunity for customers to visit. For inquiries about parts availability or to schedule service, customers can reach them at (423) 670-0133 or +1 423-670-0133.

The Friendship Chrysler Dodge Jeep RAM Johnson City Parts Center primarily deals with genuine Mopar parts, which are original equipment manufacturer (OEM) parts designed specifically for Chrysler, Dodge, Jeep, and RAM vehicles. This ensures compatibility, performance, and adherence to factory standards. Customers can expect to find or order a wide range of parts, including but not limited to:

• Engine Components: Filters (oil, air, cabin), spark plugs, belts, hoses, and major engine parts.
• Brake System Components: Brake pads, rotors, calipers, and brake fluid.
• Suspension and Steering Parts: Shocks, struts, control arms, and tie rods.
• Electrical Components: Batteries, alternators, starters, and various sensors.
• Body Parts and Accessories: Including replacement body panels, mirrors, lights, and a vast selection of Mopar accessories for customization (e.g., floor mats, cargo organizers, off-road components).
• Fluids and Chemicals: OEM-specified oils, coolants, transmission fluids, and other maintenance chemicals.

Beyond parts sales, the accompanying service department at Friendship Chrysler Dodge Jeep RAM Johnson City offers a comprehensive range of automotive maintenance and repair services. These services are performed by certified technicians who specialize in these specific vehicle brands. Typical services include:

• Routine Maintenance: Oil changes, tire rotations and balancing, fluid checks and top-offs, multi-point inspections.
• Major Repairs: Engine diagnostics and repair, transmission service, brake system overhauls, HVAC system repair.
• Warranty Service: As an authorized dealership, they perform all warranty-covered repairs using genuine Mopar parts.
• Recall Services: Addressing any safety recalls issued by the manufacturer.
• Tire Sales and Installation: Offering a variety of tires suitable for Chrysler, Dodge, Jeep, and RAM vehicles, with professional installation.

The emphasis on genuine Mopar parts is a key feature, as these parts are engineered to meet the exact specifications of the vehicles, often coming with a manufacturer's warranty, which can provide greater peace of mind compared to aftermarket alternatives.

A significant feature of Friendship Chrysler Dodge Jeep RAM Johnson City is its position as an authorized dealership. This means access to factory training, proprietary diagnostic tools, and the latest technical information directly from the manufacturers (Chrysler, Dodge, Jeep, RAM). This specialized knowledge is crucial for accurate diagnostics and effective repairs, particularly for modern vehicles with complex electronic systems.

Customer reviews offer a dual perspective on the experience. The positive feedback highlights exceptional sales and customer service, with specific praise for individuals like Kris Child and Andrew Hawksby. Customers commend their dedication, professionalism, and willingness to go the extra mile, even coming in on days off, to ensure a positive customer outcome. This suggests a strong commitment to customer satisfaction from certain staff members and management. The phrase "Cannot say enough great things about those two" indicates a truly outstanding personal service experience, which can be highly impactful for customers navigating a vehicle purchase or significant service need.

However, the review also points to potential concerns regarding pricing for services, specifically the cost of a tire rotation at $40, which one customer felt was excessive given the perceived simplicity and quickness of the task. While the oil change price was deemed "very reasonable," this specific critique about tire rotation costs suggests that customers should always inquire about the breakdown of service charges. Dealerships often price labor and individual services differently than independent shops, reflecting factors like specialized equipment, certified technicians, and genuine parts. This feedback underscores the importance of transparent pricing and clear communication with customers about what is included in service costs.

As a dealership, Friendship Chrysler Dodge Jeep RAM Johnson City frequently offers various promotions to attract and retain customers for both parts and service. These often include:

• Service Specials: Regular discounts or coupons on common services like oil changes, brake inspections, battery checks, and tire services. They may have a dedicated "Service Specials" section on their website.
• Parts Specials: Discounts on specific Mopar parts or accessories, which can be beneficial for DIY enthusiasts or those needing specific replacement parts.
• Seasonal Maintenance Packages: Offers for seasonal vehicle checks and tune-ups (e.g., pre-winter inspections, summer travel prep).
• Tire Promotions: Special deals on new tire purchases, such as rebates, "buy three get one free" offers, or price matching.
• Financing Options: For larger repairs or accessory installations, they may offer financing solutions through their financial department.
• Warranty Benefits: Highlighting the value and peace of mind that comes with using genuine Mopar parts and having services performed by authorized technicians, often backed by warranties.

To get the most accurate and current information on available parts, service offerings, and any ongoing promotions, it is highly recommended to visit their official website or contact Friendship Chrysler Dodge Jeep RAM Johnson City Parts Center directly at (423) 670-0133 or +1 423-670-0133. Their knowledgeable staff can provide detailed quotes and guide you through their extensive inventory and service options.