Ford of Smithtown Service

Ford of Smithtown Service ico

(30 reviews)

Auto Repair StationsNew YorkSuffolk CountySaint JamesMiddle Country Road

Suffolk County . New York

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 631-265-2340
  • www.fordofsmithtown.net
  • 440 Middle Country Rd, St James, NY 11780, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Ford of Smithtown Service Introduce

For Ford vehicle owners in St James, New York, and the surrounding areas, access to authorized and reliable service is essential for maintaining the performance and longevity of their vehicles. Within the platform category of Auto Repair Stations, which includes dealerships offering specialized services and genuine parts, Ford of Smithtown Service, located at 440 Middle Country Rd, provides a dedicated service center for all Ford automotive needs. Based on customer feedback, this dealership service department is recognized for its efficient handling of repairs, particularly under recall notices, and its overall great service, establishing it as a trustworthy alternative to other Ford service providers in the region.

As a dealership service center, the environment at Ford of Smithtown Service is likely designed to meet the standards and expectations associated with the Ford brand. Customers can typically expect a professional and well-maintained facility, including a service reception area where they can check in their vehicles and discuss their service needs with knowledgeable advisors. The service bays would be equipped with specialized tools and diagnostic equipment specifically designed for Ford vehicles, and staffed by certified technicians trained on the latest Ford technologies and repair procedures. This environment aims to provide customers with confidence in the quality and expertise of the service they receive.

Ford of Smithtown Service offers a comprehensive range of services tailored to Ford vehicles. This includes routine maintenance such as oil changes, tire rotations, fluid checks, and scheduled service intervals as recommended by the manufacturer. Their certified technicians are also equipped to handle a wide variety of repairs, from minor issues to more complex mechanical, electrical, and diagnostic work. A significant aspect of a dealership service center is their ability to perform recall repairs, ensuring that vehicles are brought up to the latest safety and performance standards at no cost to the owner. The positive customer review specifically mentions a "nice quick repair under a recall notice," highlighting their efficiency in handling such crucial service actions.

Several key features of Ford of Smithtown Service emerge from the customer feedback. Firstly, their efficiency and speed in completing repairs, as noted in the recall service review ("Fast"), are highly valued. This minimizes inconvenience for customers and gets them back on the road quickly. Secondly, the friendly demeanor of the staff is also mentioned ("friendly"), contributing to a positive customer service experience. Thirdly, and perhaps most importantly, the dealership is recognized for providing "always great Service," with one customer specifically stating that they found other Ford dealers to be unreliable, making Ford of Smithtown Service their preferred choice. This highlights a reputation for consistent and dependable service that builds customer trust and loyalty. The emphasis on recommending that customers "check on services before leaving vehicles to be serviced at Dealers get recommendations from others!" further underscores the importance of choosing a reliable service provider, which this customer clearly believes Ford of Smithtown Service to be.

As an authorized Ford dealership service center, Ford of Smithtown Service has access to genuine Ford parts, ensuring that any replacements or repairs are done with components specifically designed for the vehicle. This helps maintain the integrity, performance, and warranty of the Ford vehicle. Their certified technicians possess in-depth knowledge of Ford vehicles, allowing for accurate diagnoses and effective repairs using the correct procedures and tools. This expertise and access to genuine parts are significant advantages of choosing a dealership service center over independent repair shops for Ford vehicles.

Information regarding specific promotional offers at Ford of Smithtown Service is not provided in the given text. However, dealership service centers often have various promotions and special offers on services such as oil changes, tire rotations, brake service, and seasonal maintenance packages. They may also participate in manufacturer-sponsored promotions or offer discounts to loyalty program members. To learn about any current promotions or service specials at Ford of Smithtown Service, interested customers are encouraged to contact them directly at (631) 265-2340 or +1 631-265-2340. Their service advisors would be able to provide details on any available discounts or special offers.

The customer recommendation to "get recommendations from others!" serves as a testament to the value of positive word-of-mouth and the importance of choosing a service provider with a strong reputation. The fact that this customer explicitly recommends Ford of Smithtown Service over other Ford dealers in the area speaks volumes about the consistent quality of their service and the trust they have earned from their clientele. This kind of endorsement can be particularly influential for potential customers seeking a reliable place to service their Ford vehicles.

In conclusion, Ford of Smithtown Service, located at 440 Middle Country Rd in St James, NY, offers a reliable and efficient option for Ford owners seeking professional auto service and repair. As an authorized dealership service center, they provide a range of services from routine maintenance to complex repairs and recall work, performed by certified technicians using genuine Ford parts. The positive customer reviews highlight their fast service, friendly staff, and consistently great service, establishing them as a trusted provider in the local area. While specific promotional information is not available, interested customers are encouraged to contact them directly to inquire about any current offers. For Ford owners in St James and surrounding areas, Ford of Smithtown Service appears to be a dependable choice for maintaining and repairing their vehicles.

Ford of Smithtown Service Photos

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Ford of Smithtown Service Location

Ford of Smithtown Service Customer Reviews

Service did a nice quick repair under a recall notice. Fast, and friendly.

Mar 03, 2025 · david stempler

Always great Service at this Dealer! Been to 2 other Ford Dealers they were not reliable. So check on services before leaving vehicles to be serviced at Dealers get recommendations from others!

Aug 03, 2024 · Thomas Zeis

Horrible service At Ford, Joe in service is very rude!! Ford had my truck for 2 days did nothing, I picked my truck up from Ford and took my truck to Mazda St James, the problem was a $40 part, got my truck back same day from Mazda !! I will never go to Ford again for service.

Sep 16, 2024 · Irene Harnage

Trust the negative reviews for this location. I should've, but decided to give it a chance! I came in for just an oil change after making an appointment. Waited for my car since an oil change anywhere doesn't take long. Took over 2 hours to get my vehicle. Don't waste your time here.

Feb 21, 2024 · Biju M

I have used Smithtown Ford Service for years. I find the front of house associates pleasant, attentive with excellent follow up. The back of house mechanics always come through regardless if it is routine service or a complicated issue. Overall an excellent experience. One minus which is a dealership issue and not a Service issue is the plebian waiting area if you want to wait for your Service to be completed.

Aug 06, 2022 · Roy Seher