King O'Rourke Cadillac Service

King O'Rourke Cadillac Service ico

(4 reviews)

Auto Repair StationsNew YorkSuffolk CountySmithtownSmithtown Bypass

Suffolk County . New York

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  • Intro
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  • Location
  • Reviews
  • +1 631-707-9779
  • www.kingorourkecadillac.com
  • 756 Smithtown Bypass #101, Smithtown, NY 11787, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

King O'Rourke Cadillac Service Introduce

King O'Rourke Cadillac Service, located at 756 Smithtown By Pass, Smithtown, NY 11787, is an esteemed "Auto Repair Station" specializing in the discerning needs of Cadillac owners, while also possessing the capability to service all GM makes and models. As a dedicated service arm of the King O'Rourke Cadillac dealership, this facility prides itself on delivering a premium automotive repair and maintenance experience tailored to the luxury segment. This detailed overview will introduce local users to the environment, comprehensive services, unique features, and promotional opportunities available at King O'Rourke Cadillac Service, all based on readily available online information.

The environment at King O'Rourke Cadillac Service is meticulously designed to reflect the luxury and sophistication associated with the Cadillac brand. Upon entering, clients can expect a state-of-the-art facility that is consistently clean, well-lit, and highly organized. The service bays are equipped with the latest automotive technology and specialized tools, ensuring precision and efficiency in every repair. The customer lounge area is a testament to their commitment to comfort and convenience, offering amenities such as complimentary Wi-Fi, refreshments, and sometimes even complimentary manicure services. This dedication to a superior customer experience extends to practical considerations, with an indoor all-weather service drive and free on-site valet service to ensure a seamless drop-off and pickup experience, regardless of weather conditions. The professional and courteous staff, from service advisors to technicians, contribute to an atmosphere of trust and expertise, making every visit as pleasant as possible. Its strategic location on Smithtown By Pass ensures easy access for clients from Smithtown, as well as surrounding areas across Long Island, including Nassau County and Suffolk County.

As a specialized "Auto Repair Station" for Cadillac, King O'Rourke Cadillac Service offers an exhaustive range of services and goods for sale, all performed by GM Trained Master Technicians who possess unparalleled expertise in Cadillac vehicles. Their service menu is designed to cover every aspect of vehicle care, from routine maintenance to complex diagnostics and repairs, using only genuine GM parts and ACDelco components to ensure optimal performance and longevity. Key services include:

  • Routine Maintenance: This covers essential services such as full synthetic oil changes (including specific options for 6-quart and 8-quart systems with ACDelco GM OE dexos1® oil) and tire rotations.
  • Brake Services: Comprehensive brake inspections, replacement of brake pads and rotors (with options for GM Genuine Parts, ACDelco Gold, and ACDelco Silver), and brake fluid flushes.
  • Engine Diagnostics & Repair: Advanced diagnostic capabilities to accurately identify and resolve engine issues, including check engine light diagnosis, tune-ups, and more extensive engine overhauls.
  • Tire Services: Sales of new tires from a wide range of premium brands (including BFGoodrich, Bridgestone, Continental, Dunlop, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Pirelli, and Uniroyal), tire mounting, balancing, rotations, and flat repairs, often backed by a tire price match guarantee.
  • Suspension & Steering Services: Precise wheel alignments (utilizing state-of-the-art alignment reader machines), inspection, and replacement of shocks, struts, and steering components to ensure a smooth and safe ride.
  • Electrical System Repair: Diagnosis and repair of batteries (including ACDelco Gold 42-Mo and 36-Mo AGM Batteries with warranties), alternators, starters, and complex electrical systems.
  • Heating & Air Conditioning (HVAC) Services: Full-service HVAC diagnosis, repair, and refrigerant recharging to ensure optimal climate control.
  • Transmission Services: Fluid changes, filter replacements, and expert diagnosis and repair of automatic and manual transmissions.
  • Multi-Point Inspections: Complimentary, thorough inspections of fluid levels, steering, suspension, wiper blades, exhaust, undercarriage, belts, and hoses to proactively identify potential issues.
  • New York State Inspection: Certified to perform the mandatory state vehicle inspections.
  • Body Shop Services: While distinct, as part of the King O'Rourke Auto Group, they likely have resources for collision and body repair services.

The goods for sale are primarily genuine Cadillac and GM-certified parts and accessories, ensuring perfect fit and function, along with a selection of high-quality automotive fluids and tires from leading brands.

What truly distinguishes King O'Rourke Cadillac Service are its exceptional features designed to elevate the customer experience. The presence of GM Trained Master Technicians provides clients with peace of mind, knowing their luxury vehicle is in the hands of specialists who understand every intricate detail of Cadillac engineering. The use of genuine GM parts is a critical feature, ensuring that replacements meet the same high standards as the original components, which is vital for maintaining performance, safety, and warranty coverage. For unparalleled convenience, they offer courtesy vehicles now available, a significant amenity for clients whose vehicles require extended service. They also provide 24-hour tow service for emergencies. Their commitment to transparency is evident through detailed explanations of services needed and costs. The My GM Rewards program allows customers to earn points on services, parts, and even new vehicle purchases, fostering loyalty. Furthermore, the ability to schedule service appointments online streamlines the process, and amenities like a quiet room and mobile charging stations cater to the modern client's needs. King O'Rourke Cadillac has also received accolades such as the Cadillac Dealer of the Year Award, Cadillac Master Dealer Award, and the GM Mark of Excellence Award, underscoring their commitment to excellence.

King O'Rourke Cadillac Service consistently provides attractive promotional information and specials to benefit its clientele. These promotions are dynamic and change periodically, so it's always recommended for local users to check their official website or contact the service department directly. Historically, and currently, typical promotions include:

  • Oil Change Specials: Competitive pricing on full synthetic oil changes, often bundled with a tire rotation.
  • Brake Service Rebates: Up to $40 rebates on the purchase and installation of select front and rear brake pads and rotors (GM Genuine Parts, ACDelco Gold, ACDelco Silver).
  • Tire Promotions: Offers such as "Buy 3, Get 1 for $1" on select tires from eligible brands, in addition to their tire price match guarantee.
  • Rebates on Shocks and Struts: Up to $80 rebates on the purchase and installation of four select shocks or struts.
  • Battery Specials: Discounts and warranties on ACDelco Gold and AGM batteries.
  • Cooling System Refresh: Discounts on cooling system inspections and fluid services.
  • Complimentary Multi-Point Inspections: A free, comprehensive check of vital vehicle components.
  • Service and Parts Coupons: Various other discounts may be available online for specific services or parts, encouraging regular maintenance.

These promotions not only offer cost savings but also encourage proactive vehicle care, ensuring that Cadillac owners can maintain their vehicles at peak performance without undue financial burden. Clients can reach the service department at 631-707-9779 for the most up-to-date information on services and promotions.

In essence, King O'Rourke Cadillac Service positions itself as a premier "Auto Repair Station" in Smithtown, NY, offering a luxury-level service experience. With its cutting-edge facility, highly trained technicians, commitment to genuine parts, an array of customer-centric features, and consistent promotional offers, it aims to be the definitive choice for Cadillac owners seeking uncompromising quality and expertise for their vehicle maintenance and repair needs.

King O'Rourke Cadillac Service Photos

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King O'Rourke Cadillac Service Location

King O'Rourke Cadillac Service Customer Reviews

They said my parents cadillac dts had a cracked block, broken window,etc. Lucky their son knows about repairing cars. One of the hoses was loosened up to represent a coolant leak(cracked block). And the rear window was unbolted from the track. The person in charge of this should be thrown in jail. I just wonder how many times they got away with this. Never trust the king.

Nov 02, 2024 · Joseph R

I had excellent experience,,I went to see the new electric cadillac lyriq. The employees of King O'Rouke make me feel like family. Very good service.

Feb 28, 2023 · vito maurello

Horrible service do not buy a GMC or Cadillac. No professionalism in this dealership have been waiting over an hour to speak to the service manager who is jerking me around now I’m trying to speak to the general manager and still waiting. My car has been in service three times for the same problem ridiculous and not one person to talk to. Seven people behind the desk in the service department and only one person can deal with an issue Mike , the service manager, who is nowhere to be found try to contact the general manager. Also nowhere to be found do not come to this dealership you will be greatly disappointed.

Sep 11, 2023 · L. R.

Mar 20, 2025 · Victor Miranda