Fleet Farm Auto Service Center

Fleet Farm Auto Service Center ico

(138 reviews)

Auto Repair StationsWisconsinBrown CountyGreen BayMain Street

Brown County . Wisconsin

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Fleet Farm Auto Service Center Introduce

For residents and visitors in Green Bay, WI, the Fleet Farm Auto Service Center at 2460 Main St, Green Bay, WI 54311, stands as a well-regarded destination for comprehensive automotive care. As an integral part of the larger Fleet Farm retail chain, this auto service center benefits from the brand's long-standing reputation for quality and customer service. You can contact them directly at (920) 468-4913 or via mobile at +1 920-468-4913.

Environment and Convenience

The Fleet Farm Auto Service Center is uniquely positioned within a larger Fleet Farm store. This provides an unparalleled level of convenience for customers. While your vehicle is being serviced, you have the opportunity to explore the vast offerings of the main Fleet Farm store, which, as one customer enthusiastically states, is a place where "If you can't find it at Fleet Farm, you don't need it." This means you can shop for a wide array of products, from sporting goods and hardware to pet supplies, clothing, farm equipment, and more, all while waiting for your car. The presence of a Gas Mart with 24/7 Pay at the Pump and a Car Wash at the same location further enhances the convenience, making it a true one-stop shop for many daily needs. The auto service center itself maintains a professional environment, and the overall Fleet Farm store emphasizes a clean and accessible space for its patrons.

Comprehensive Services Offered

As an "Auto Repair Station," Fleet Farm Auto Service Center provides a broad spectrum of services designed to address the diverse needs of vehicle owners. Their offerings include, but are not limited to:

  • Lube, Oil & Filter Changes: Essential for routine vehicle maintenance, ensuring your engine runs smoothly.

  • Battery Replacement and Testing: They handle battery tests and replacements, ensuring reliable starting power for your vehicle. As highlighted in a customer review, technicians like Lucas go the extra mile, even in challenging weather conditions, to secure the correct battery for your car.

  • Tire Services: This includes tire rotations, balancing, flat tire repair, and new tire installation. They offer a selection of top brand-name tires and can assist with finding the right tires by vehicle, size, brand, or category. They also handle specialty tire installations for trailers, lawn & garden equipment, ATVs, and farm vehicles.

  • Brake Inspection and Service: Comprehensive inspection of the entire braking system and its components, with parts replacement using OEM or better parts as needed.

  • Wheel Alignment: Pre and post-test drives, inspection of steering and suspension parts, and setting your vehicle back to factory alignment specifications.

  • Air Filter Installation: Both cabin air filters and engine air filters can be replaced, improving air quality and engine performance.

  • Headlight and Small Bulb Installation: Convenient replacement of old or burnt-out bulbs.

  • Windshield Wiper Blade Installation: Ensuring clear visibility for safe driving.

  • Vehicle Accessory Installation: They can assist with the installation of various vehicle accessories.

  • Courtesy Vehicle Inspection: Many services include a courtesy vehicle inspection, providing customers with a comprehensive overview of their car's condition.

The center is committed to using high-quality parts and materials, aiming for repairs that are both effective and durable, thereby contributing to long-term peace of mind for vehicle owners.

Distinguishing Features and Customer Focus

Fleet Farm Auto Service Center has garnered a positive reputation due to several key features that enhance the customer experience:

  • Certified Technicians: The center employs certified technicians who receive regular training to stay updated on the latest automotive technologies and repair techniques. This expertise ensures thorough and reliable service.

  • Exceptional Customer Service: Customer reviews frequently highlight the outstanding service provided by the staff. Individuals like Butch and Lucas are specifically praised for their patience, assistance, and willingness to go "beyond the usual" – even procuring parts in a blizzard. This dedication to customer satisfaction is a consistent theme.

  • Transparency and Communication: The center aims for transparent communication, ensuring customers are informed about their vehicle's status and the work being performed. While individual experiences may vary, the overall trend points to a commitment to keeping customers in the loop.

  • Efficiency and Timeliness: Many customers report fast and efficient service, with appointments often kept on schedule and vehicles ready in a timely manner. The option to schedule service appointments online further streamlines the process.

  • Competitive Pricing and Value: Fleet Farm Auto Service Center strives to provide value, combining quality workmanship with competitive pricing, aiming to meet and exceed customer expectations without breaking the bank.

  • Loyalty Programs: The availability of a Fleet Farm card, as mentioned in a customer review, suggests opportunities for customers to benefit from loyalty programs or special financing, enhancing affordability.

Promotional Information

Fleet Farm Auto Service Center frequently offers specials and promotional offers on their automotive services and products. While specific promotions vary, it's advisable for local users to check their official website or visit the Green Bay East store for the most up-to-date deals. Common types of promotions may include:

  • Seasonal Service Specials: Discounts on services like oil changes, tire rotations, or battery checks, especially during seasonal changes.

  • Tire Deals: Promotions on tire purchases from various brands, potentially including "buy 3 get one free" deals or rebates.

  • Discounts on Parts: Special pricing on automotive replacement parts like batteries or filters.

  • Fleet Farm Card Benefits: Applying for and using a Fleet Farm card might unlock exclusive discounts or favorable financing options on auto service and other store purchases.

They also provide "Text Promotions" and "Email Exclusives" for customers who sign up, ensuring they receive direct notifications about special offers and updates. It's important to note that sometimes, in-store discounts on tires might be so competitive that the final price might not be fully reflected online until the time of purchase in the store.

In conclusion, the Fleet Farm Auto Service Center in Green Bay, WI, serves as a reliable and convenient option for local vehicle owners seeking a wide range of auto repair and maintenance services. Its integration within the larger Fleet Farm store offers unparalleled convenience, while its commitment to certified technicians, quality parts, and exceptional customer service makes it a trusted name in automotive care in the region.

Fleet Farm Auto Service Center Photos

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Fleet Farm Auto Service Center Location

Fleet Farm Auto Service Center Customer Reviews

Today, March 25, I had excellent service at the Auto center. I needed my cars air filter and battery replaced and Butch was able to order a filter for me in only a few minutes. One of techs, Lucas, did my work for me and needed to run to the main store in a blizzard to get a new battery. Butch also helped me apply for a new FleetFarm card. I truly appreciate their patience and assistance today, especially making it in to work in basically a whiteout snow storm. They gave me peace of mind about my car's safety and I felt they went beyond the usual. Excellent service, gentlemen!! 😎

Mar 25, 2023 · Damon Banks

As my Dad would say, "If you can't find it at Fleet Farm, you do t need it." Love to go to Fleet Farm every time I'm in town!

Jun 05, 2024 · Susan Stephens

Be warned, they don’t have any certified mechanics. The oil change that they messed up and had to be redone somewhere else was more expensive than the dealership. Save yourself the extra money and time and go somewhere else.

May 20, 2024 · Abigail Crozier

I took a tire with a broken stem in for repair. I understood it would take several days because it was before Christmas and I had no appointment. However, after one week and numerous phone calls asking for updates (voicemails because no person answers) I have decided to pick up my tire and take to Discount Tires. They will fix the same day with no appointment. I’ve been a longtime FF auto service customer, but never had such poor service.

Dec 28, 2022 · Sam Lucero

Bought 2 sets of tires for my 2 vehicles. I've had 2 flats that needed a patch. I paid for the extra coverage and both times I've been told they can't patch it for atleast 2 weeks. What a joke! I can't believe they expect their customers to drive with nails/screws in their tires for 2 weeks! What an absolute joke, ill never buy tires from them again. No attempt to even try to squeeze in a simple 10 minute patch their excuse is they can't ind anyone to work, well pay your employees more! HIGHLY do NOT reccomend

Jun 01, 2022 · jake desotell