Firestone Complete Auto Care

For motorists in Cincinnati, Ohio, particularly in the vicinity of the Kings Auto Mall area, Firestone Complete Auto Care at 9107 Fields Ertel Rd, Cincinnati, OH 45249, USA, stands as a reliable and comprehensive destination for various automotive needs. As part of a nationally recognized chain of auto service retailers, this location leverages the brand's extensive history in tire and auto service to provide a wide array of maintenance and repair solutions.

The environment at Firestone Complete Auto Care is designed to be a full-service auto repair station, typically featuring multiple service bays, a customer waiting area, and a retail space for tires and automotive products. The emphasis is on providing a clean, organized, and efficient service experience. While the physical amenities are standard for a modern auto service center, the customer experience is what truly sets this specific location apart, according to recent reviews.

Customers consistently praise the team at this Firestone location for their professionalism, kindness, and efficiency. Terms like "Awesome service here," "Clean and kind," and "Great Team!" are used to describe the staff interactions. The ability to accommodate last-minute requests, such as a "Tesla 10k inspection at the last minute," indicates flexibility and a strong commitment to customer convenience. Furthermore, instances where jobs were completed "for less than quoted" and with quick turnarounds, like getting a car in, having four tires replaced, and an oil change done promptly, highlight their dedication to both value and efficiency. This suggests a transparent and honest approach to pricing and service delivery, fostering a positive and trustworthy environment for customers.

As a Complete Auto Care facility, this Firestone location offers a broad spectrum of services and goods, covering most aspects of vehicle maintenance and repair. Their offerings are designed to cater to various vehicle types, including those with specialized needs like Teslas, as noted by a customer. Key services include:

• Tire Sales and Service: This is a cornerstone of Firestone's business. They offer a wide selection of tires from various brands, including Bridgestone and Firestone, for cars, trucks, and SUVs. Services include new tire installation (mounting, balancing, valve stems, disposal), tire rotations, flat tire repair, and wheel alignments. They also provide tire pressure monitoring system (TPMS) services.
• Oil Changes: From conventional to synthetic, they offer comprehensive oil change services that typically include a multi-point inspection and fluid top-offs.
• Brake Services: Full brake inspections, brake pad and rotor replacement, and other brake system repairs are standard. They emphasize the importance of regular brake checks for safety.
• Battery Services: This includes battery testing, sales of new batteries, and installation, along with checks of the starting and charging systems.
• Engine Services: They provide engine diagnostics, tune-ups (e.g., spark plug replacement, fuel system cleaning), and repair for various engine components.
• Steering and Suspension Repair: Services to ensure a smooth ride and proper vehicle control, including shock and strut replacement, and repairs for steering components.
• AC Service: Diagnosis, repair, and recharging of vehicle air conditioning systems to ensure optimal climate control.
• Vehicle Inspections: Firestone offers various inspection services, from free courtesy checks with other services to more comprehensive full vehicle inspections to identify potential issues early.
• Other Maintenance & Repair: This can include services like wiper blade replacement, headlight repair, serpentine belt replacement, radiator and drivetrain services, and transmission fluid exchanges.

The ability to handle a "Tesla 10k inspection" indicates their technicians are trained and equipped to work on a range of modern vehicles, including electric vehicles, which require specific knowledge and tools.

The Firestone Complete Auto Care on Fields Ertel Rd distinguishes itself through several notable features:

• Comprehensive Service Offering: Their "Complete Auto Care" model means customers can address almost any vehicle maintenance or repair need in one convenient location, from basic oil changes to complex repairs.
• Tire Expertise: As a brand with deep roots in tires, they offer extensive knowledge, selection, and service for tires, including sales, installation, and repairs.
• Professional and Friendly Staff: Customer testimonials consistently highlight the positive attitude and professionalism of the team, creating a welcoming and trustworthy environment. Elijah, mentioned by name, exemplifies their commitment to service.
• Efficiency and Timeliness: The ability to "get me in" quickly, complete jobs efficiently, and get customers "out the door" in a reasonable timeframe, even for significant services like replacing four tires and an oil change, is a significant strength.
• Value for Money: Customers have reported receiving service for "less than quoted," indicating transparency and potentially competitive pricing, which is a key factor in customer satisfaction.
• Accommodation of Specific Needs: Their ability to perform a "Tesla 10k inspection" suggests a versatile team capable of handling a variety of vehicle makes and models, including those with advanced technologies.

While specific, real-time "promotional information" is best confirmed directly with the store, Firestone Complete Auto Care nationally often runs various promotions. These can include discounts on tire purchases, special pricing on oil changes, brake service coupons, and bundles for common maintenance services. They also frequently offer free services like battery tests, tire pressure checks, and basic vehicle inspections as a way to attract and retain customers.

The overwhelmingly positive customer reviews serve as a powerful endorsement for this specific location. The high recommendations from customers, including those from rental car companies like Hertz with whom they have a "great relationship," indicate a consistent delivery of high-quality service. For anyone in the Cincinnati area seeking reliable and comprehensive car care, particularly focusing on tires, oil changes, and general maintenance, Firestone Complete Auto Care at 9107 Fields Ertel Rd is highly recommended.

To inquire about services, schedule an appointment, or check for current promotions, you can contact them directly at (513) 334-1641 or +1 513-334-1641. Their commitment to "Awesome service," a "Clean and kind" environment, and an "efficient" team makes them a strong choice for vehicle owners in the region.