Escude Nissan of Greer Service

I've always had good experiences with the service center. Joseph is usually the one that helps me and is very friendly and personable. The sales team was pleasant as well. They assisted me with getting another vehicle within a price range that worked for my budget. I was a little disappointed with the incorrect information that was provide by the guy in the financing department. I got the wrap service contact. Mainly because the reason I was getting a new vehicle was because the transmission was going out on my prior vehicle. He told me that all labor would be covered under the service contract. Needless to say when I went to get recommended maintenance done that wasn't on my maintenance plan I discovered this information was not true. I read through my vehicle service contact and found it didn't cover as much as I was lead to believe. To be fair, I should have read over the vehicle service contract more thoroughly before signing the contract. At the time, I had already been there for hours and it was pasted closing time for them and I just wanted to go home.

Mar 01, 2023 · Kelli Gilstrap

Had a great experience here. They listened to my concerns about my vehicle. The tech test drove the car with me and patiently addressed all of my questions and took time to explain in detail to help me understand how my car functions. All of my concerns about my car was alleviated. I would definitely come back here and would recommend this location for service.

Jul 16, 2023 · Gwen Gwen

Took my Nissan truck in and they changed two fuel injectors the next day the service engine light came on. Took it back they said I need a EGR valve got it done. Next day service engine light comes on. Take it back now they say catalytic converter is bad. How can I trust their last diagnosis. Already spent $1500 dollars and new converters start at $2400. So I basically paid almost 500 for a part I didn’t need.The EGR valve was useless.

Jun 12, 2023 · Jason Withrow

Spent $3800 on a new transmission there back in June. Then had a pinhole leak in one of the hoses going to the transmission that showed up six months later in the transmission performance when the weather got cool and the fluid level contracted. Instead of just making good on a hose that should've been replaced when the transmission was changed, considering the amount of money I'd already spent there, they charged me $345 more. I won't be going back there.

Dec 16, 2021 · Roger Snow

Unfortunately, I was not there to purchase a vehicle. I had some questions pertaining a personal matter which involved a Nissan. Ruben was extremely patient, kind, and understanding and he clearly explained everything to me without judgement. I appreciate that time more than anything and I hope he succeeds in his career. Good hearts and people are hard to find.

Aug 30, 2022 · S M