Elite Automotive

Elite Automotive, situated at 415 N Bellwood Rd, Morristown, TN 37814, USA, is a well-established and highly recommended auto repair station operating within the "Auto Repair Stations" platform category. This business has garnered significant positive feedback from the local community for its commitment to quality service, honesty, and customer satisfaction. Elite Automotive can be reached by phone at (865) 274-3510, providing a convenient point of contact for all automotive service needs. The facility prides itself on being a family-owned and operated business, dedicated to providing the best vehicle service in East Tennessee, backed by over 18 years of experience.

The environment at Elite Automotive is characterized by a strong emphasis on professionalism and efficiency, combined with a welcoming and respectful atmosphere for customers. While specific details on the customer waiting area or amenities are not explicitly detailed in the provided information, the overwhelmingly positive customer reviews suggest a well-managed and comfortable environment where customers feel valued and their time is respected. The facility is equipped to handle a wide array of automotive repairs and maintenance, indicating modern service bays and the necessary tools and diagnostic equipment to service various vehicle makes and models. The team's reported ability to manage time effectively and return vehicles promptly further suggests an organized and efficient operational layout within the service center. The focus on transparent communication implies an open and honest environment where customers are kept informed about their vehicle's status and recommended repairs.

Elite Automotive provides a comprehensive suite of automotive repair and maintenance services, catering to a broad range of vehicle needs, from routine upkeep to complex mechanical issues. Their services are performed by technicians who are either ASE Certified or properly trained, ensuring a high level of expertise and quality in their work. The core services offered include:

• Routine Maintenance: This includes essential services like oil changes, fluid checks and replacements (coolant, brake fluid, transmission fluid, power steering fluid), and tire rotations. These preventative measures are crucial for vehicle longevity and performance.
• Vehicle Diagnostics: Utilizing state-of-the-art computer diagnostic equipment, Elite Automotive can accurately diagnose vehicle issues, including troubleshooting check engine lights and other performance problems, allowing for precise and timely repairs.
• Brake Services: Comprehensive brake inspections, maintenance, and component replacement (pads, rotors, calipers) to ensure optimal braking performance and safety.
• Tire Sales & Service: They offer sales of major tire brands and provide tire installation services, which typically include mounting, balancing, and disposal.
• Battery Sales & Service: Elite Automotive sells and installs Interstate batteries, and performs battery testing and charging system checks to prevent unexpected breakdowns.
• Engine and Transmission Replacement: For more significant issues, they are equipped to handle complex repairs, including engine and transmission replacements.
• Performance Upgrades: Beyond standard repairs, they also offer performance upgrades, including services for off-road vehicles.
• Air Filter Replacements: Regular replacement of air filters to maintain clean airflow into the engine and improve fuel efficiency.
• Timing Belt and Drive Belt Inspections and Replacements: Crucial services to prevent belt failure and potential engine damage.
• Cooling System Maintenance: Including radiator flushes and thermostat replacements to prevent overheating.
• Breakdown Service / Towing: They offer assistance for stranded vehicles and can arrange towing service to their facility.
• General Repairs: Covering a wide spectrum of general mechanical repairs for various vehicle components.

The breadth of these services highlights Elite Automotive as a versatile "one-stop shop" for automotive care in Morristown.

Elite Automotive possesses several distinguishing features that contribute to its strong reputation and customer loyalty:

• Highly Trusted and Honest: A recurring theme in customer reviews is the honesty and trustworthiness of Danny and his team. This is a critical factor in the auto repair industry, where transparency and integrity build strong customer relationships. Customers explicitly state, "It's not often you can find a mechanic you can trust!" and appreciate that Danny is "always upfront and honest about what repairs need to be done for safety reasons and what we could hold off on."
• Exceptional Customer Service: The team is consistently described as "respectful," "hard working," and "very professional, fair pricing, and go out of their way for you." They are praised for their communication, ensuring customers are informed every step of the way.
• Excellent Time Management and Efficiency: Customers frequently commend Elite Automotive for their ability to get vehicles in and out quickly, even with short notice for urgent issues. This focus on efficiency minimizes inconvenience for vehicle owners.
• Versatility and Expertise: The team is capable of working on a wide range of vehicles, from everyday cars like the Toyota Corolla to older vehicles requiring cost-effective solutions and newer vehicles needing routine maintenance. Their ASE certification and training underscore their technical proficiency.
• Cost-Effective Solutions: For older vehicles, Danny and his team actively work with customers to figure out the "most cost-effective way to deal with a problem," demonstrating a commitment to helping customers manage repair expenses while ensuring vehicle safety.
• Customer Loyalty and Recommendations: The consistent positive experiences lead to strong customer loyalty, with many customers stating they "will never go anywheres else" and "tell everyone we know about Elite!" This organic word-of-mouth promotion is a testament to their high service quality.
• Competitive Pricing: Customers note that the prices are "very reasonable," providing value for the high-quality service received. They even offer to beat written estimates from dealerships by 10%.

Elite Automotive actively promotes its services through various offers and discounts, making quality auto care more accessible to the community. While specific promotions can change, common types of deals and offers include:

• General Service Discounts: Such as "$50 OFF ANY SERVICE OR REPAIR $290 OR MORE" and "$100 OFF ANY SERVICE OR REPAIR over $490," encouraging customers to choose them for substantial repairs.
• Discounts for Specific Groups: A commendable offer of "15% OFF For First Responders, Military and Veterans" (up to $200 value) shows appreciation for these community members.
• Free Inspections and Diagnostics: Including a "Free Road Trip Inspection!", "Get a FREE Engine Light Scan," and a "FREE Diagnostic" with any approved repair (valued at $129), and a "FREE Car Health Check" (25 points of digital inspection). These offers help customers identify issues without initial financial commitment.
• Specialized Service Deals: Promotions like "Free Brake Check + 15% OFF any brake service or repair," "FREE A/C Check" (excluding Freon/leak detection), and a "$79.95 Computerized Wheel Alignment."
• Oil Change Specials: A competitive "$39.95 Full Synthetic Oil Change" to encourage regular maintenance.
• Raffle Entry: A unique promotion, "Make your appointment and be entered into a raffle to WIN a a 65" SMART TV," adds an element of excitement and incentivizes booking services.

Customers are encouraged to visit Elite Automotive's official website or contact them directly at (865) 274-3510 to inquire about current specials and to schedule appointments. The availability of these promotions underscores Elite Automotive's commitment to providing excellent service at competitive prices, reinforcing their position as a highly recommended auto repair station in Morristown, TN.