Audio Concepts

Welcome to Audio Concepts, a business located at 4136 W Andrew Johnson Hwy, Morristown, TN 37814, USA. While categorized under "Auto Repair Stations" on some platforms, Audio Concepts appears to specialize in automotive audio systems and window tinting, extending its services to residential window tinting as well. The available customer reviews present a stark contrast in experiences, with one highlighting significant issues with service and product accuracy, while another praises their window tinting services for both vehicles and homes.

Audio Concepts can be contacted by phone at (423) 587-0220 or via mobile phone at +1 423-587-0220. These contact numbers provide a direct line for local users to inquire about their range of services, schedule appointments, or seek information on products and pricing. The inclusion of both a local and an international format for the mobile number indicates accessibility for a broad customer base in the Morristown area.

Situated on West Andrew Johnson Highway in Morristown, Tennessee, Audio Concepts occupies a location that is likely accessible to residents and those in the surrounding areas. As a physical establishment, customers can expect a shop environment where they can discuss their audio and tinting needs, view product samples, and have services performed on their vehicles or properties.

The provided customer reviews offer a polarized view of Audio Concepts. One customer recounted a highly negative experience involving a window tinting job at their office. They specifically requested a tint that was not see-through from the outside but offered clear visibility from the inside. According to this review, the initially installed tint was incorrect. While the service provider apologized and promised to rectify the issue, the second attempt, involving the addition of another tint layer, also failed to meet the original specifications. The customer reported that when questioned about installing the correct tint, the provider stated they could not improve upon the unsatisfactory result. This led the customer to strongly advise others against using Audio Concepts, suggesting they wait for a more honest and quality-focused service provider, implying that they did not receive the service they paid for.

In stark contrast, another customer offered a glowing review, describing the service providers as "Very goods guys" and the "Best around for window tinting." This reviewer specifically mentioned successful tinting jobs on their house and their wife's truck, indicating satisfaction with both residential and automotive window tinting services.

Based on the name "Audio Concepts" and the customer reviews, the primary services offered likely include:

• Car Audio Systems: This would encompass the sale and installation of various car audio components such as stereos, speakers, amplifiers, subwoofers, and related accessories.
• Car Window Tinting: Providing window tinting services for vehicles, potentially offering different types and shades of tint for aesthetic and functional purposes (privacy, heat reduction, UV protection). The conflicting reviews highlight the potential for variability in the quality and accuracy of this service.
• Residential Window Tinting: As mentioned in the positive review, they also offer window tinting services for homes, suggesting expertise beyond just automotive applications. This could include various types of residential tints for energy efficiency, privacy, and UV protection.

Details about the environment of Audio Concepts are not explicitly mentioned in the reviews. However, one can infer a typical shop setting with a customer consultation area, display of audio products and tint samples, and installation bays for working on vehicles. For residential tinting, they would likely operate on-site at the customer's property.

Promotional information is not provided in the available data. Businesses like Audio Concepts might offer promotions such as:

• Package Deals: Bundling car audio components or tinting services at a discounted price.
• Seasonal Offers: Discounts on services like window tinting during hotter months for heat reduction.
• New Customer Discounts: Special offers to attract first-time clients.
• Referral Programs: Incentives for existing customers who refer new business.

Given the significantly contrasting customer experiences, local users considering Audio Concepts should exercise caution and consider the following:

• Acknowledge the Mixed Reviews: Be aware that experiences can vary, as evidenced by the highly negative and highly positive feedback.
• Inquire Specifically About Services: Clearly communicate your exact needs and expectations, especially for services like window tinting, to ensure they can meet your requirements accurately.
• Request Samples or Demonstrations: If possible, ask to see samples of the window tint or audio products before committing to a service or purchase.
• Discuss Warranties and Guarantees: Inquire about any warranties on their products and guarantees on their workmanship, particularly for services like window tinting where accuracy is crucial.
• Seek Additional Reviews: Look for more recent reviews on various platforms to get a broader understanding of the current customer satisfaction levels.
• Consider Alternatives: Given the negative review highlighting issues with honesty and quality, it might be prudent to compare Audio Concepts with other local audio and tinting specialists.

In conclusion, Audio Concepts in Morristown, TN, offers services in car audio and window tinting, extending to residential window tinting as well. While one customer lauded their window tinting work for both vehicles and homes, another reported a severely negative experience with inaccurate service and a lack of resolution. This significant discrepancy suggests potential inconsistencies in their service quality or customer handling. Local users should approach Audio Concepts with caution, clearly communicate their needs, and consider seeking additional reviews and comparing with other service providers in the area before making a decision.