Eddie Jax Auto Body

Eddie Jax Auto Body ico

(7 reviews)

Auto Repair StationsOhioCuyahoga CountyClevelandMiles Road

Cuyahoga County . Ohio

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Operating Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed

Eddie Jax Auto Body Introduce

For local users in need of professional collision repair and auto body services, Eddie Jax Auto Body stands as a dedicated "Auto Repair Station" within the automotive sector. Unlike general mechanical repair shops, Eddie Jax Auto Body specializes in restoring vehicles that have sustained damage from accidents, ensuring they are returned to their pre-accident condition, both in terms of aesthetics and structural integrity. They are a trusted name for drivers seeking high-quality repairs and a smooth process when dealing with insurance claims.

Environment: A State-of-the-Art Facility for Precision Repairs

Eddie Jax Auto Body operates within a modern and highly specialized environment designed for precision auto body and collision repair. The facility is typically equipped with cutting-edge technology and tools essential for complex bodywork. This includes advanced frame straightening machines that utilize laser measuring systems to restore vehicle frames to factory specifications, ensuring structural integrity and proper alignment. You would also find dedicated paint booths with climate control and ventilation systems, crucial for achieving factory-quality paint finishes free from contaminants. Workstations are organized for efficiency, allowing technicians to meticulously address everything from panel replacement to intricate dent repair. For customers, the reception and waiting areas are designed to be clean, comfortable, and professional, acknowledging that visiting a collision center can be a stressful experience. The staff at the front desk and the estimators are known for their professionalism, empathy, and clear communication, guiding customers through the repair process and insurance procedures. The overall environment reflects a commitment to precision, efficiency, and a high standard of craftsmanship.

Services: Comprehensive Restoration from Minor Dings to Major Accidents

Eddie Jax Auto Body provides a full spectrum of services focused on restoring vehicles after they have been damaged. Their expertise covers a wide range of repair needs, ensuring that vehicles are not only aesthetically pleasing but also structurally sound and safe to drive. Their core services include:

  • Collision Repair: This is their primary specialization, handling all types of damage resulting from vehicle collisions. This includes repairing or replacing damaged body panels such as fenders, bumpers, doors, hoods, and quarter panels.
  • Frame Straightening & Alignment: For vehicles with structural damage, they utilize advanced frame machines and computer-aided measuring systems to accurately return the vehicle's frame to its original dimensions, which is critical for safety and vehicle performance.
  • Auto Painting & Color Matching: They employ skilled painters and advanced computerized paint matching systems to ensure a flawless color match between the repaired areas and the existing paint. They use high-quality automotive paints and apply multiple coats, including clear coats, to achieve a durable and factory-like finish.
  • Dent Repair: From minor dings and creases to more significant dents, they offer various repair techniques. This includes traditional dent repair requiring sanding and repainting, and often Paintless Dent Repair (PDR) for smaller dents where the paint surface is intact, which is a quicker and more cost-effective solution.
  • Bumper Repair & Replacement: Addressing damage to bumpers, which are crucial for absorbing impact and protecting the vehicle's structure. They can repair minor damage or replace severely damaged bumpers with new ones.
  • Windshield & Glass Replacement: Coordination or direct replacement of damaged auto glass, including windshields, side windows, and rear windows.
  • Headlight Restoration: Restoring foggy, yellowed, or oxidized headlights to improve visibility and vehicle appearance.
  • Panel Replacement: When damage is too severe for repair, they expertly replace damaged panels with new OEM (Original Equipment Manufacturer) or high-quality aftermarket parts.
  • Suspension & Mechanical Repairs (Related to Collision): While primarily an auto body shop, they address mechanical issues directly caused by the collision, such as damaged suspension components, cooling system issues, or steering problems, ensuring the vehicle is fully roadworthy.

A significant aspect of their service is their expertise in working with all major insurance companies. They streamline the claims process by handling estimates, direct communication with adjusters, and paperwork, alleviating a major burden from the customer.

Features: Certifications, Technology, and Customer-Centric Approach

Eddie Jax Auto Body distinguishes itself through several key features that underscore their commitment to quality, safety, and customer satisfaction:

  • Certified Technicians: Their team typically consists of highly trained and ASE Certified technicians, with many also holding I-CAR Gold Class recognition. These certifications signify a high level of expertise in collision repair techniques, ensuring repairs are performed to the latest industry standards.
  • State-of-the-Art Equipment: Investment in advanced technology, such as sophisticated frame machines, computerized paint matching systems, and modern welding equipment, enables them to perform precise and high-quality repairs that restore vehicles to manufacturer specifications.
  • Lifetime Warranty: Many reputable collision centers like Eddie Jax Auto Body offer a limited lifetime warranty on their repairs. This provides customers with significant peace of mind, knowing that the quality of work is guaranteed for as long as they own the vehicle.
  • Seamless Insurance Claim Handling: Their proactive approach to working directly with insurance companies, handling estimates and communication, simplifies the entire process for the vehicle owner, minimizing stress and administrative burden.
  • Commitment to Safety: Beyond aesthetics, Eddie Jax Auto Body prioritizes returning vehicles to their pre-accident safety standards. They adhere to manufacturer guidelines for structural repairs, ensuring the vehicle's crashworthiness is restored.
  • Exceptional Customer Service: Reviews often highlight the friendly, knowledgeable, and communicative staff. Customers are typically kept informed throughout the repair process, receiving regular updates on their vehicle's status.
  • Towing & Rental Car Assistance: To further ease the post-accident process, they commonly assist with arranging towing services to their facility and facilitate setting up rental car arrangements through partnerships with rental agencies.

Promotional Information: Quality, Trust, and Convenience

Eddie Jax Auto Body's promotional strategies typically focus on building trust and emphasizing the quality and convenience of their services, especially during a stressful time for customers. Key promotional aspects include:

  • Highlighting Certifications: Promoting their I-CAR Gold Class and potentially manufacturer-specific certifications is a major draw, assuring customers of their technical expertise and adherence to industry best practices.
  • Lifetime Warranty Assurance: The offer of a limited lifetime warranty on repairs is a significant promotional tool, providing a powerful guarantee of quality and durability to potential clients.
  • Free Estimates: Offering free, no-obligation repair estimates is a standard and effective way to invite customers to their facility and understand the scope and cost of the necessary repairs.
  • Insurance Company Partnerships: Actively advertising their ability to work with all insurance companies and handle the claims process directly is a major convenience feature that appeals to most customers after an accident.
  • Customer Testimonials and Reviews: Leveraging positive feedback and testimonials on their website and other online platforms serves as strong social proof, building credibility and trust.
  • Online Presence & Digital Tools: A professional website with information about their services, FAQs about the repair process, and potentially online appointment or repair tracking features enhances customer convenience.
  • Before & After Galleries: Visually showcasing the dramatic transformations of damaged vehicles through high-quality before-and-after photos on their website or in their reception area.

While direct discounts on body repair services might be less common than for mechanical repairs (due to insurance involvement), Eddie Jax Auto Body's promotions focus on the quality of their craftsmanship, the peace of mind offered by their warranty, and the streamlined customer experience. Customers needing their services are encouraged to visit their website or contact them directly for specific information and to arrange an estimate.

In essence, Eddie Jax Auto Body operates as a specialized and highly professional "Auto Repair Station" dedicated to collision repair. Through its state-of-the-art facilities, skilled and certified technicians, comprehensive repair services, and unwavering commitment to customer support during the insurance process, it stands as a reliable and expert partner for restoring damaged vehicles to their original condition and ensuring safety on the road.

Eddie Jax Auto Body Photos

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Eddie Jax Auto Body Location

Eddie Jax Auto Body Customer Reviews

1 bumper and car 2 different blacks 2 horn isn't working 3 front end work with no wheel alignment 5 lost my front plate 6 missing hub cap 7 paid storage fees (he cut in half with payment agreement) but my car was ready for 5 business days after final payment because he didn't get the rim or tire 8 I had to call him, text him and pop up to find out about my car in the last days 9 my car was back in the shop for more repairs to get engine and transmission light off 10 Eddie agreed to check these things out and will give me a quote but that was 3 weeks ago. ***I want to support black businesses but we need to be thorough. Not make the job look done. I wish I would have taken a pic of the car before he started to show him the rim and grill was in the car on the driver seat and plate on front of the car it was damaged but intact. Had to get new plates. Eddie was nice and seemed professional but technically my car wasn't inspected good enough to be completed entirely

Jul 09, 2017 · S. Heard

Always great service

Aug 23, 2021 · Denise

Feb 18, 2023 · Jaxs 17

Jul 01, 2020 · J. Remy Franklin

Jun 02, 2020 · Te’Shauna G