Tim Lally Chevrolet Certified Service & Parts

Tim Lally Chevrolet Certified Service & Parts ico

(44 reviews)

Auto Repair StationsOhioCuyahoga CountyWarrensville HeightsMiles Road

Cuyahoga County . Ohio

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  • +1 440-232-2000
  • www.timlally.com
  • 24999 Miles Rd, Warrensville Heights, OH 44128, USA

Operating Hours

Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed

Tim Lally Chevrolet Certified Service & Parts Introduce

For local users in Warrensville Heights, OH, and surrounding areas, Tim Lally Chevrolet Certified Service & Parts stands as a comprehensive solution for all automotive repair and maintenance needs. As a distinguished "Auto Repair Station" within the platform category, this establishment is dedicated to providing high-quality services and genuine parts, ensuring your vehicle remains in optimal condition.

Environment: A Welcoming and Professional Setting

Tim Lally Chevrolet prides itself on offering a comfortable and professional environment for its customers. The facility is described as a state-of-the-art service center, equipped with advanced diagnostic tools and equipment. This modern setting is designed to streamline the repair process, contributing to efficient and high-quality service. Customers consistently highlight the welcoming atmosphere, noting that staff are friendly, courteous, and professional. The waiting area is designed with customer comfort in mind, offering amenities such as complimentary beverages, complimentary Wi-Fi, and computer workstations. For those with children, a children-friendly waiting area and kids' play room are also available, making visits more convenient for families. The overall impression is one of a clean, well-maintained facility that prioritizes customer satisfaction and a pleasant experience. Many reviewers emphasize the "family atmosphere," reflecting the business's roots as a family-owned and operated dealership where a member of the Lally family is often on site.

Services: Comprehensive Care for Your Chevrolet and Beyond

Tim Lally Chevrolet Certified Service & Parts offers a wide array of services, catering to the diverse needs of car owners, particularly those with Chevrolet vehicles. Their team of factory-trained and certified technicians possess extensive knowledge of Chevrolet cars, trucks, and SUVs, ensuring that your vehicle receives expert care tailored to its specific requirements. Services include, but are not limited to:

  • Oil and Filter Changes: Essential for engine longevity, performed with quality oil and expert knowledge.
  • Tire Services: Comprehensive tire care, including rotations, balancing, and alignments (for FWD and AWD vehicles). They also offer a vast selection of tires from leading brands like BFGoodrich, Bridgestone, Continental, Goodyear, Michelin, and Pirelli.
  • Brake Services: From inspections to pad and rotor replacements, ensuring optimal braking performance and safety.
  • Battery Replacement: Diagnostics and replacement services for vehicle batteries.
  • Air Filter and Cabin Filter Replacement: Crucial for vehicle performance and interior air quality.
  • General Maintenance and Inspections: Routine checks to keep your vehicle running smoothly.
  • Advanced Diagnostics and Repairs: Addressing check engine lights, electrical system glitches, and more complex mechanical issues.
  • Body Shop Services: While primarily a service and parts center, it's part of a larger dealership that may offer or coordinate body shop needs.
  • Vehicle Detailing: Keeping your car looking its best.

The service center prides itself on utilizing genuine GM parts and ACDelco parts for all repairs and replacements. This commitment ensures that components used are specifically designed and tested for your Chevrolet, maintaining its performance, reliability, and value. For added peace of mind, a warranty on parts and labor, typically 12 months/12,000 miles, is often provided (customers should verify specific warranty details with the dealer).

Features: Customer-Centric Conveniences and Expertise

Several features distinguish Tim Lally Chevrolet Certified Service & Parts as a preferred choice for auto repair:

  • Certified Technicians: The staff comprises factory-certified technicians with years of experience (many with 10+ years), ensuring high levels of expertise in handling Chevrolet vehicles.
  • Genuine Parts: Exclusive use of GM Genuine Parts and ACDelco Parts guarantees quality and compatibility.
  • Online Service Appointment Scheduling: For convenience, customers can easily book their service appointments online.
  • Complimentary Amenities: Beyond comfortable waiting areas, the facility offers complimentary shuttle service and complimentary loaner vehicles (subject to availability), minimizing disruption to your day.
  • Customer Communication: Many reviews highlight excellent communication from service advisors who provide clear explanations of needed repairs and accurate time estimates.
  • Speed and Efficiency: While wait times can vary, many customers report prompt and efficient service, particularly for routine maintenance.
  • Family-Owned and Operated: This aspect is frequently mentioned by customers, contributing to a sense of personalized care and a customer-first approach that often feels more personable than larger, impersonal dealerships.
  • Specialized Services: For performance enthusiasts, Tim Lally Chevrolet even offers performance driver training and track days, showcasing their passion for high-performance Chevrolet vehicles.

Promotional Information: Value-Added Offers and Programs

Tim Lally Chevrolet Certified Service & Parts frequently offers promotions and special deals to provide added value to its customers. These can include:

  • Tire and Brake Price Match Guarantees: They often offer to match or refund the difference if you find a better eligible price on select tire brands or brake components within a certain timeframe (e.g., 30 days).
  • Rebates on Parts and Services: Promotions may feature rebates on the purchase and installation of specific parts such as struts, shocks, brake rotors, and tire pressure monitoring sensors.
  • Seasonal Service Specials: Timely offers for maintenance relevant to changing seasons, encouraging proactive vehicle care.
  • GM Rewards Program: Customers can join the GM Rewards program to earn and use points towards eligible new vehicle purchases, service, parts, and accessories.
  • SiriusXM Offers: Occasionally, service visits may come with promotions like free SiriusXM subscriptions for a limited period.
  • Discounts: Senior and military discounts on service are sometimes available, showing appreciation for these community members.

It is always recommended for local users to check the official Tim Lally Chevrolet website or contact their service department directly for the most current and detailed information on available promotions and to verify terms and conditions. These promotions are designed to make essential vehicle maintenance and repairs more affordable and accessible, reinforcing their commitment to customer satisfaction and loyalty.

In summary, Tim Lally Chevrolet Certified Service & Parts positions itself as a reliable and customer-friendly auto repair station. With a well-equipped facility, a comprehensive suite of services performed by certified technicians using genuine parts, and a focus on customer convenience and satisfaction, it aims to be the go-to destination for Chevrolet owners and other vehicle drivers in the Warrensville Heights area. The consistent positive feedback regarding their professionalism, efficiency, and welcoming environment, coupled with various promotional offers, underscores their dedication to providing an excellent automotive service experience.

Tim Lally Chevrolet Certified Service & Parts Photos

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Tim Lally Chevrolet Certified Service & Parts Location

Tim Lally Chevrolet Certified Service & Parts Customer Reviews

Joey was very knowledgeable about corvettes and I wouldn’t go to any other dealer as long as he’s working. Not only did Joey drop off my car but he still made sure that I knew how to operate my vehicle as well. The other staff members were very nice and not overwhelming like some could be.

Jan 04, 2025 · Rosey L

I tried to use my key but the battery was dead so I went down there and got a new key battery. Everybody was nice, nobody tried to sell me a car, so if I ever need a car this might be the place I go check out first

Feb 20, 2025 · Neil Becker

Excellent service and repairs every time. Even though the pricing isn't exactly a bargain, in my opinion, having my vehicles serviced there is worth every penny.

Jan 15, 2025 · Bass Drum

The Tim Lally experience for me continues to run at excellent. Customer service, costs etc are always within a reasonable expectation. Shawn and Rachel are very courteous, experienced and happy professionals. The cashier usually greets you with a smile as are the usual and customary practices upon your exit.

Oct 24, 2024 · Jordan G. Westropp

They took care of my car right away without an appointment. I don't know of another dealership that would do that.

Apr 15, 2025 · John Skokan