Coach Supply Direct

Coach Supply Direct, located at 19975 M205, Edwardsburg, MI 49112, USA, operates within the platform category of Auto Repair Stations, offering a range of services and goods primarily focused on the renovation, repair, and supply of parts for recreational vehicles (RVs) and coaches. They can be contacted at (800) 589-7251 or via mobile at +1 800-589-7251. It is important for local users to consider the mixed nature of recent customer reviews when evaluating this business.

One highly positive review details an extensive refurbishment project undertaken by the customer and their wife on a 10-year-old coach. While some heavier overhaul work was done elsewhere, the customer entrusted Josh and his crew at Coach Supply Direct with numerous upgrades and repairs, expressing immense satisfaction with the results. The specific work performed included the installation of a laminate floor with a wood subfloor and meticulous trim work, new carpeting, a fireplace, an upgraded sound system, new TVs and stereo, soundproofing and heat protection for the engine compartment ("doghouse"), various electrical upgrades and added power sources, fixing a perplexing shower leak, replacing all valances, installing new LED lighting throughout, and repairing a windshield seal (where Josh advised against a more expensive repair). The customer lauded the quality of the work, particularly the flooring, and described Josh as a "good Christian man with a strong work ethic," whom they now consider a friend.

This positive reviewer also addressed some negative reviews regarding long wait times, attributing these delays to issues with other suppliers (specifically Villa RV furniture and the shutdown of Flexsteel in the RV furniture market) and explicitly stating that these delays were "NOT JOSH’S FAULT!" The reviewer vouched for Josh's integrity, calling him a "good man" who was also affected by these industry-wide supply chain disruptions.

However, a starkly contrasting negative review alleges "fraud." This customer states that they ordered a part from Joshua on January 9, 2025, which never arrived, and that their calls and emails went unanswered. They strongly advise against doing business with the company, regretting not having read reviews before sending money and feeling they were dealing with "thieves." This review presents a serious accusation of fraudulent business practices.

Considering these significantly different accounts, local users face a complex situation. The positive review paints a picture of high-quality workmanship, a broad range of RV renovation services, and a customer-focused approach, particularly highlighting Josh's expertise and integrity. The negative review, however, raises serious concerns about order fulfillment and communication.

The environment of Coach Supply Direct is not explicitly described. Based on the extensive renovation work detailed in the positive review, it can be inferred that they have a workshop equipped for various interior and potentially some exterior RV modifications. As they also supply parts, there might be a retail or storage area for these components. The fact that they handled a shower leak and electrical upgrades suggests a facility capable of handling diverse RV systems.

The services offered by Coach Supply Direct appear to be comprehensive for RV owners, including:

• RV Interior Renovation: Including flooring (laminate with subfloor), carpeting, valance replacement, and trim work.
• Appliance Installation: Such as fireplaces, TVs, and stereos.
• Sound and Heatproofing: Addressing comfort and noise levels within the RV.
• Electrical Upgrades: Adding power sources and other electrical modifications.
• Plumbing Repairs: Identifying and fixing leaks, even small and difficult ones.
• Lighting Upgrades: Installing new LED lighting throughout the RV.
• Windshield Seal Repair: Offering cost-effective solutions for windshield issues.
• Potentially Parts Sales: The negative review indicates the sale of individual parts.

The features of Coach Supply Direct, as gleaned from the reviews, are:

• Wide Range of RV Renovation Services: From flooring to electrical work, they seem capable of handling diverse upgrade projects.
• Quality Workmanship: The positive reviewer repeatedly praised the quality of the completed renovations.
• Problem-Solving Skills: Successfully identifying and fixing a perplexing shower leak.
• Honest Advice: Recommending a less expensive repair for the windshield seal.
• Potential Supply of RV Parts: Though the experience with part orders is conflicting.

There is no promotional information provided in the reviews. Local users would need to contact Coach Supply Direct directly to inquire about their service rates, parts pricing, and any potential discounts or special offers they might have.

In conclusion, Coach Supply Direct in Edwardsburg, MI, presents a complex profile for local users. The detailed positive review showcases their capabilities in RV renovation and the positive attributes of the owner, Josh. However, the serious allegation of fraud related to a parts order cannot be ignored. Potential customers should exercise caution and consider both the positive accounts of extensive, high-quality renovation work and the negative report of a failed parts order and lack of communication. It would be prudent for local users to seek further information, potentially request references, and thoroughly discuss payment terms and guarantees before engaging in business with Coach Supply Direct, especially for parts orders placed remotely. For larger renovation projects, the positive review is encouraging, but due diligence is still recommended given the conflicting feedback.