Chrysler Dodge Jeep RAM Service - La Porte Chrysler Inc.

La Porte Chrysler Dodge Jeep RAM Service - La Porte Chrysler Inc., located at 1309 Pine Lake Ave, La Porte, IN 46350, USA, is more than just an auto parts store; it is a comprehensive automotive dealership that falls squarely into the "Auto Repair Stations" category due to its extensive service department, which is a core part of its operations. This dealership provides a full spectrum of services and goods, encompassing not only the sale of new and pre-owned Chrysler, Dodge, Jeep, and RAM vehicles but also certified Mopar service, genuine parts, and dedicated financing assistance.

As an authorized dealership, La Porte Chrysler Inc. offers a specialized and integrated approach to vehicle ownership, from initial purchase to long-term maintenance and repair. Their focus is on providing a seamless experience for customers, whether they are buying a new car or bringing their existing vehicle in for service.

The environment at La Porte Chrysler Inc. is designed to accommodate various customer needs, from those Browse new vehicles to those awaiting service. While a detailed description of the physical space isn't available, the dealership aims to create a welcoming and professional atmosphere typical of a franchised dealership. Key amenities often found at such facilities, and which are important for customer comfort and convenience, typically include a comfortable waiting area with Wi-Fi, refreshments, and potentially a shuttle service for customers who need to leave their vehicles for extended repairs.

Customer reviews frequently highlight the professionalism and efficiency of the staff across different departments. For example, one customer praised salesman Sean Biehl for making the trade-in experience "quick and easy," and the finance department for securing a "great deal." While this particular review focuses on the sales side, it reflects an overall dealership culture that values customer satisfaction and streamlined processes. Other reviews for the service department mention getting cars in right away, proper diagnoses, and repairs being completed as soon as parts arrive. The ability to provide a loaner car while a vehicle is being repaired is also a significant convenience that speaks to a customer-focused environment.

La Porte Chrysler Dodge Jeep RAM Service - La Porte Chrysler Inc. provides a wide array of services that cater to the full lifecycle of a vehicle. These include:

• New Vehicle Sales: Offering the latest models from Chrysler, Dodge, Jeep, and RAM, catering to diverse preferences for sedans, SUVs, trucks, and performance vehicles.
• Used and Certified Pre-Owned Vehicle Sales: A comprehensive inventory of pre-owned vehicles, including certified pre-owned options that come with warranties and assurances.
• Mopar-Certified Service Department: This is a cornerstone of their "Auto Repair Stations" function. Their service center is equipped with factory-trained technicians who use genuine Mopar parts and specialized tools to perform a full range of maintenance and repair services. Specific services include:
  • Oil Changes (including full synthetic and diesel options)
  • Tire Services (rotation, replacement, alignment)
  • Brake Service and Repair
  • Battery Testing and Replacement
  • Engine Diagnostics and Repair (including addressing check engine lights)
  • Steering & Suspension Services
  • Transmission Fluid Exchange
  • Multi-Point Inspections (often complimentary)
  • Diesel Truck Service
  • Warranty Repairs for Chrysler, Dodge, Jeep, and RAM vehicles.
• Parts Department: Stocking genuine Mopar parts and accessories, ensuring that repairs are performed with components designed specifically for Chrysler, Dodge, Jeep, and RAM vehicles. They also offer parts specials.
• Financing and Leasing: A dedicated finance department works with customers to secure competitive auto loans or lease agreements, catering to various credit situations. They assist with paperwork and explain loan terms clearly.
• Magnuson Performance: Uniquely, La Porte Chrysler is also home to Magnuson Performance, a specialized shop offering performance upgrades and customization, including truck customization options like lift kits, off-road accessories, and even Hellcat HEMI engine swaps into Jeep Wrangler and Gladiator vehicles. This caters to enthusiasts looking for high-performance modifications.
• Concierge Services: Amenities like a courtesy shuttle and potentially rental cars further enhance the convenience for service customers.

The service department hours are Monday to Friday, 7:00 AM to 5:00 PM (with Tuesday, Wednesday, Thursday extending to 6:00 PM), and Saturday from 8:00 AM to 12:00 PM. The main service phone number is (219) 402-0640, or alternatively, (219) 402-3543 for service and (219) 258-8585 for parts.

Several features distinguish La Porte Chrysler Dodge Jeep RAM Service as a reliable and professional automotive provider:

• Factory-Trained Technicians: Their technicians are specifically trained by the manufacturer (Mopar), ensuring they have the latest knowledge and expertise for servicing Chrysler, Dodge, Jeep, and RAM vehicles.
• Genuine Mopar Parts: The use of OEM (Original Equipment Manufacturer) parts guarantees compatibility, quality, and often comes with a manufacturer's warranty.
• Comprehensive Care: From sales to service to specialized performance upgrades, the dealership provides a holistic approach to vehicle ownership.
• Customer Satisfaction Focus: Reviews indicate a commitment to making the customer experience "quick and easy," and working with customers on issues, even after the initial service, as seen in a review where a new problem arose after leaving, and the dealership repaired it.
• Financing Expertise: The finance team's ability to "get a great deal" and simplify the complex process of auto loans and leases is a significant asset.
• Loaner Cars: The availability of loaner vehicles during repairs minimizes customer inconvenience, a highly valued service.

While the dealership generally garners positive feedback, some reviews also indicate areas where customer experience can vary, such as occasional issues with specific diagnoses or communication, which is not uncommon in large service operations. However, the overall sentiment points to a dealership that strives to address concerns and provide a professional service.

La Porte Chrysler Inc. regularly offers various promotions to attract and retain customers, particularly for their service department and parts sales. These promotions often include:

• Service Specials: Common offerings include discounts on routine maintenance like oil changes (e.g., 2 full-synthetic oil changes for $100, or $15 off a premium synthetic oil change) and battery replacements (e.g., 15% off a Mopar battery replacement or a 36-month battery offer for $179.95). They also promote specials on tire rotations, windshield wiper replacement, four-wheel alignment, and brake pad replacement services.
• Parts Specials: The parts department often has specific deals on genuine Mopar parts and accessories.
• New and Used Vehicle Incentives: As a dealership, they regularly feature manufacturer incentives, special financing rates, and competitive pricing on their new and used vehicle inventory.
• Online Scheduling: Customers can easily schedule service appointments online, which is a convenient way to plan maintenance and access available promotions.

It's important for customers to check the dealership's official website or contact their service department directly to inquire about the most current service coupons, parts specials, and vehicle offers, as these promotions are often updated monthly or quarterly. By leveraging these offers, customers can ensure their Chrysler, Dodge, Jeep, or RAM vehicles receive expert care at competitive prices.