Capitol Nissan Service Department

Auto Repair StationsCaliforniaSanta Clara CountySan JoseValley View ReedWest Capitol Expressway
Santa Clara County . California
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 408-979-4100
- www.capitolnissansj.com
- 1120 W Capitol Expy, San Jose, CA 95136, USA
Operating Hours
Capitol Nissan Service Department Introduce
Welcome to Capitol Nissan Service Department, your trusted destination for high-quality car care in the heart of San Jose, California. As part of the Capitol Nissan family, we specialize in providing comprehensive auto repair, routine maintenance, and diagnostic services for all vehicles. Our team is dedicated to ensuring that your vehicle runs smoothly and efficiently, keeping you safe on the road.
Located at 1120 W Capitol Expy, our service department is conveniently situated to serve the local community. We understand that auto care can be a stressful experience, which is why we strive to make your visit as seamless and stress-free as possible. Our experienced technicians are trained to handle a wide range of repairs and maintenance tasks, ensuring that your car is in good hands.
Our services include:
- Routine vehicle maintenance (oil changes, tire rotations, etc.)
- Diagnostic services to identify and resolve issues
- Auto repair for all makes and models
- State-of-the-art facilities and tools
- Professional and courteous customer service
At Capitol Nissan Service Department, we take pride in our commitment to excellence. Our goal is to provide you with a positive experience from start to finish. Whether it's a minor tune-up or a more complex repair, our team is here to ensure your vehicle is back on the road in no time.
Our facility features:
- A welcoming and comfortable waiting area
- Licensed and certified technicians
- Up-to-date diagnostic tools and equipment
- Convenient location with easy parking access
- Extended hours to accommodate your schedule
We understand that emergencies can happen, which is why we offer prompt service and reliable solutions. Our team is dedicated to helping you get back on the road quickly and safely.
Customer Feedback:
While every customer's experience is unique, many of our clients have shared their positive experiences with us. Here are some highlights from real reviews:
- "The service was quick and efficient. The team at Capitol Nissan Service Department made sure my car was ready when promised."
- "I appreciated the detailed explanation of the repairs needed. The staff was knowledgeable and professional."
- "Clean facility, friendly staff, and great service. I'll definitely return for future maintenance needs."
While we strive to provide excellent service to all our customers, we are always looking for ways to improve. If you have any feedback or suggestions, please don't hesitate to share them with us.
Visit Capitol Nissan Service Department at 1120 W Capitol Expy, San Jose, CA 95136. Our hours are Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. We look forward to serving you and helping you maintain your vehicle for years to come.
Capitol Nissan Service Department Photos
Capitol Nissan Service Department Location
Capitol Nissan Service Department Customer Reviews
Do NOT go here. Since the management changed over 6 months ago they don't have trained service advisors. Only one and the other is in training. They keep taking cars to service but NO ONE follows up with you. I dropped my car off 1 week and 3 days ago and 4 calls, two emails and finally just showed up at Nissan. It's SO ridiculous. DO NOT GO HERE. You're warned. PS: even the manager is aware and no response 9 days later.
Feb 10, 2025 · Ragini Mistry
$350 just for a diagnosis! I took an appointment online and arrived in time. There was a long line of cars and apparently nobody at the desk. It took them more than 1 hour to consider me. Once I told them what the issue with my car is, the service person said they would need to keep the car for 2 days and that it costs $350 just for the diagnosis!! It seems insane to me to charge that much just for looking at the car (something that other mechanics do for free). When I politely refused the person started getting angry and telling me that it is normal. They can ask what they want and the customer is free to refuse. But it is not ok being rude, especially since I am the one that wasted more than an hour even with an appointment.
Jan 18, 2025 · Amedeo Sapio
Leo is a good, perfect and Arta is very professional people! I recommended this dealer for buying Nissan.
Dec 12, 2024 · Kirill Nekrasov
This Nissan Service department is bad at communicating to get back your car after service hours. They say the car's key will be left on the Sales side but it's not true. BIG disconnect and miscommunication. Unable to get back my car for two weekends now.
Jan 18, 2025 · François Caron
Order your parts online for pickup in store if you want to pay the REAL list price. I caught them marking up small parts nearly dbl if you just walk in. $55 for an air filter that was $28 on the Nissan website. Service mgr cried about not making money. If you need to make money by ripping people off, you're doing it wrong and service isn't for you.
Jun 08, 2024 · Ryan Be
I recently took my 2014 Nissan Altima (60k miles) for maintenance at Capitol Nissan and was presented with a bill for over $2100. I feel I was significantly overcharged and that many services performed were unnecessary for a car of this age and mileage. The parts costs, especially for fluids and various "cleaning kits," seemed excessively high, and the labor charge was substantial for what felt like a lot of upselling. I would caution others to be very clear about what services are truly needed and to scrutinize the costs before agreeing to work here. Left feeling like I was taken advantage of.
May 07, 2025 · Danny Huang
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